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BRAND MANAGER
DEPARTMENT: MARKETING SITE LOCATION: KENYA Job Purpose: Support the Category and Brand Manager - Personal Care to develop and execute on the brand plans in line with the regional and OU brand strategies Reports to: Category & Brand Manager Significant Relationships (Internal & external) • Marketing Team • Cross-functional teams from Finance, Commercial, Supply Chain,NPD, Consumer Insight, Digital • Local Service providers including Advertising Agencies Key Accountabilities • Implement brand strategy in trade to grow and sustain brand performance and profitability. • Agency Manage ment for effective execution of all brand related campaigns including Digital & BTL • Monitor, control, and report brand performance through key consumer KPIs (market share, awareness, trial, attribute rating etc.) providing solutions to shortfalls. • Support the manage ment of the New Product Development process for the brand Kenya and Uganda • Support and monitor the implementation of pricing policy for products within the brand portfolio in the Commercial Business Unit. • Support the development & execution of approved brand Media & Consumer plan within guidelines. • Support Product Life Cycle Manage ment including demand forecasting and minimising residuals. • Support brand operations and administrative processes to ensure proper documentation and institutional memory Qualification, Experience & Competencies Qualifications Experience • Bachelor’s degree • 3-4 years demonstrated experience in Brand , shopper & trade Activations • Strong data analytical skills Capabilities/Technical skills Consumer Champion • Insight generation (Developing) • Communication (Developing) • Digital (Developed) Brand Champion • Brand propositions (introduction) • Strategy (Developing) • Campaign execution (Proven) • Agency relationship manage ment (proven strength) Profit and Growth Champion • Commercial delivery (Developing) • RTM (Developing) Innovation Champion • Innovation (introduction) • NPD and PLM (Introduction) Business Leader • Personal leadership (Proven strength) • Personal drive (Proven strength) Required Behavioural Competences: ➢ Lead Self – All the time ➢ Lead others – able to lead agency and field sales agents to derive necessary results. Energetic & Striving- always Puts in needed effort to generate needed result.
Brand Manager
Position : Brand Manager Drunk Elephant (Cosmetics and Luxury Brands ) Location : Cape Town Reporting to : Marketing Manager Purpose of the Role To develop the brand in South Africa through optimum use of the A&P investment tools; ensuring a 360̊ approach to all marketing strategies, ultimately growing market share and brand image in South Africa. KEY RESPONSIBILITIES Business Performance Develop, communicate and share the marketing vision within the organization to ensure the strategy is executed impeccably and timeously in the market Be a custodian of the brand image in SA and must maintain brand equity and brand integrity at all times Formulation of brand strategy and long-term growth plans Analysis of brand strategy and performance and effect changes as needed Using historical performance, accurately set and achieve annual wholesale budgets for the brands and formulate plans to alleviate any sales deficits. Effectively set global sell out targets for the brands with the sales team Effective adaption of global strategies to suit the SA market and to meet the retailer’s expectations Effective and regular business reviews to ascertain challenges and opportunities Monitoring of retail prices in the market to ensure the brand remains competitive, while at the same time monitoring brand ex works and forex trends and formulating strategies to manage pricing effectively Distribution manage ment and review to ensure that the brand follows international guidelines and strategy, at the same time ensuring that doors deliver ROI by reaching minimum turnover levels Inventory manage ment to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting Brand reporting Stakeholder engagement and manage ment Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market Work with all stakeholders to gain maximum exposure for the brand /li> Co-ordination and implementation of PR activity Budget and Financial Manage ment Management of marketing budget Management and analysis of A&P spend to ensure effective usage thereof and ensuring a ROI and brand profitability Ensuring achievement of wholesale budgets across all retailers COMPETENCIES Deciding and Initiating Action Working with People Writing and Reporting Persuading and Influencing Planning and Organising Delivering Results & Meeting Customer Expectations Adapting and responding to change Coping with pressures and setbacks Analysing Entrepreneurial and commercial thinking SKILLS Strong understanding of Brand manage ment & Marketing concepts Willing and able to work on both strategy and operational subjects Attention to detail Proactivity, adaptability & flexibility Multitasking Strong interpersonal skills Negotiation skills Communication skills Business acumen MINIMUM REQUIREMENTS/QUALIFICATIONS Business/Marketing degree 5 years relevant experience in the cosmetics industry
Brand Manager - Zambia
Location: Zambia Role Summary We are seeking a proactive Brand Manager with approximately 2 years of experience in FMCG marketing, events, or brand activations. The role is responsible for coordinating promotional campaigns, activations, and events while ensuring seamless execution and excellent client satisfaction. Key Responsibilities ● Coordinate and execute brand activations, promotional campaigns, and events. ● Liaise with clients, vendors, promoters, and internal teams to ensure successful project delivery. ● Support campaign planning, scheduling, logistics, and resource coordination. ● Monitor activation activities to ensure compliance with brand guidelines and campaign objectives. ● Prepare campaign reports, documentation, and post-activation evaluations. ● Manage multiple projects and ensure timely execution within agreed timelines. Requirements ● Diploma or Bachelor's degree in Marketing, Business, Communications, or a related field. ● Around 2 years minimum of experience in brand activations, events, FMCG marketing, or a similar role. ● Strong communication, organizational, and coordination skills. ● Ability to manage multiple projects and work under tight deadlines. ● Experience working with promoters, vendors, and event logistics is an advantage. Ideal Candidate ● Proactive and detail-oriented. ● Comfortable interacting with clients and coordinating field activities. ● Passionate about marketing, events, and brand experiences.
Brand Manager – Pizza Planet
Reports To: Managing Director Supervises: Internal: Branch teams External: Service providers (repair & maintenance, pest control, utility/fuel suppliers, etc.), Marketing Agency Interacts/Interfaces with: Direct: All Heads of Departments, Executive Manage ment Team Indirect: Entire corporate and outlet staff, Commercial partners & sponsors, Product & raw material suppliers, Vendors/service providers, Regulatory authorities Job Purpose To develop and execute brand strategies for the quick-service food division, ensuring consistent messaging, maximizing market share, achieving sales and profitability targets, increasing brand awareness, driving customer acquisition, and enhancing customer retention. The role requires close collaboration with retail outlets and the third-party marketing agency, overseeing promotional activities, and ensuring the brand 's identity is consistently represented across all channels. Strategic Responsibilities Develop and implement a comprehensive brand strategy to increase market share and customer loyalty. Conduct market research to identify customer preferences, competitor activities, and emerging trends. Oversee the creation of advertising campaigns, promotions, and product launches. Operational Responsibilities Collaborate with the product development team to innovate menu offerings based on customer insights. Ensure brand consistency across all outlets and marketing materials. Manage relationships with the marketing agency, vendors, and other external stakeholders. Key Performance Indicators (KPIs) Brand Awareness Target brand recognition rate: 75% within the first year. Customer engagement on social media: Increase followers by 100% per quarter. Target 10,000 followers on short-form video platforms and 5,000 on photo-sharing platforms in the first year. Customer Acquisition Conversion rate from marketing campaigns: 10%. Sales Performance Monthly sales targets: Achieve a minimum of 3% sales growth month-on-month and an Average Order Value (AOV) equivalent to standard premium meal tiers. Customer Retention Customer satisfaction score: Maintain an average score of 4.5 out of 5. Repeat customer rate: 30% month-over-month growth. Market Share Achieve market penetration of 30% among the defined core competition set in the first year. Customer Engagement Social media engagement rate: Maintain above 5%. Customer satisfaction score: Achieve a minimum of 90% positive feedback across all active outlets. Campaign Effectiveness ROI on advertising campaigns: Minimum of 100%. Conversion rate from promotions: Achieve at least 20%. Activities to Help Achieve Key Performance IndicatorsDaily Sales performance: Review daily revenue and transaction data for the food service counters to implement appropriate interventions. Monitor campaigns: Track social media performance (impressions, engagement) daily. Ensure brand consistency and oversee daily marketing activities. Stay ahead: Adjust digital advertising efforts dynamically if lagging behind targets and conversion metrics. Competitor Checks: Briefly scan immediate competitor activities to adapt or differentiate active campaigns. Weekly Review of Data: Hold a weekly meeting with the commercial team to assess digital media performance. Analyze weekly sales reports and prepare insights. Reporting: Analyze and summarize key weekly metrics and prepare actionable briefs. Campaign Adjustments: Optimize running digital campaigns based on week-over-week data trends. Monthly Review of Data: Review comprehensive monthly reports covering sales figures, transaction data, customer satisfaction scores, and marketing ROI. Strategy Meetings: Adjust brand and digital marketing strategies based on analyzed KPI performance. Plan and prepare monthly brand strategy updates for the Managing Director. Customer Feedback: Compile and analyze customer survey data to fine-tune brand messaging and promotional tactics. Market Trends: Conduct regular competitor analysis and present recommendations for continuous improvement. Responsibilities / Key Deliverables 1. Brand Strategy and Positioning Develop & Refine the Vision: Prepare a comprehensive brand strategy that aligns with the business’s overall objectives. Establish clear goals for market positioning, target audience identification, and messaging that distinguishes the division from competitors. Consistency Across Units: Ensure that every retail outlet carries a consistent brand identity. This includes logos, color schemes, tone of voice, and the overall customer experience. 2. Integrated Marketing and Advertising Campaign Manage ment: Design and manage campaigns that run across diverse channels such as digital, social media, local events, and traditional advertising. Promotion Planning: Oversee seasonal promotions, limited-time offers, and regional campaigns tailored to local demographics without diluting the overall brand message. Digital Presence: Leverage SEO, social media, email marketing, and digital collaborations to increase brand reach and engagement. 3. Customer Experience and Engagement Consistent Service Standards: Work closely with branch manage ment teams to ensure an excellent customer service experience. Feedback Systems: Monitor customer feedback and review systems to continually refine operational service delivery. 4. Cross-Functional Collaboration Internal Team Alignment: Collaborate with product development, operations, and finance to ensure that marketing efforts align with product innovations and operational capabilities. Local Adaptability: Engage with branch manager s to understand market-specific insights and adjust strategies so that corporate initiatives successfully translate at the unit level. 5. Performance Monitoring and Reporting KPI Tracking: Identify and regularly review key performance indicators (KPIs) like sales figures, customer acquisition metrics, and campaign ROI. Data-Driven Decisions: Use analytics to understand which campaigns work, where improvements are needed, and how competitors are performing. Regular Reporting: Provide detailed performance reviews and updates to senior manage ment, ensuring that data-driven insights drive future strategy adjustments. 6. Training and Support Brand Standards Training: Develop training programs and materials to guide unit manager s and front-line staff on brand values, customer engagement, and service standards. 7. Crisis Manage ment & Brand Protection Reputation Manage ment: Maintain preparedness to manage any public relations crisis or critical customer service issues that may affect the brand ’s market reputation. 8. Budget Manage ment and Vendor Coordination Budget Oversight: Prepare, manage , and adjust marketing budgets to ensure the effective allocation of financial resources across all promotional and branding activities. Vendor Partnerships: Coordinate with external marketing agencies, vendors, or local marketing partners. Ensure that these collaborations align with the brand vision and deliver measurable financial results. Person Specification Education & Training Bachelor's degree in Marketing, Business Administration, or a closely related field. Demonstrated problem-solving, organizational, analytical, and business manage ment skills. Computer literate: Full proficiency in standard corporate productivity suites (Word, Excel, PowerPoint). Minimum of 3 years of experience in brand manage ment or marketing, preferably within the hospitality, food and beverage, or FMCG sectors. Proven track record of executing successful brand manage ment and multi-channel marketing campaigns. Skills & Experience Strong analytical skills for interpreting complex market and consumer data. Excellent communication, reporting, and presentation skills. Proficiency in modern digital marketing tools and social media analytics platforms. Ability to work effectively under pressure and reliably meet tight deadlines. Strong project manage ment and corporate organizational skills. Natural aptitude for cross-functional team collaboration. Business Behaviours Creative and innovative mindset with a passion for brand storytelling. Strong leadership qualities and team manage ment abilities. Adaptable and able to thrive in a fast-paced retail/operational environment. Passionate about the Industry: Must genuinely enjoy and understand the fast-moving food and retail business environment. Detail-oriented and results-driven: Welcomes accountability, performance metrics, and being evaluated by clear financial results. Proactive Initiator: A self-starter with the ability to foresee market shifts and grasp commercial opportunities. Self-Reliant: Ability to operate independently, create sustainable networks, and build key business relationships. Strategic Thinking: Understands the current operational state and can visualize the ideal future state along with the steps required to achieve it. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
BRAND MANAGER , BEAUTY
DEPARTMENT: MARKETING SITE LOCATION: KENYA Job Purpose: Support the Category and Brand Manager - Personal Care to develop and execute on the brand plans in line with the regional and OU brand strategies Reports to: Category & Brand Manager Significant Relationships (Internal & external) • Marketing Team • Cross-functional teams from Finance, Commercial, Supply Chain,NPD, Consumer Insight, Digital • Local Service providers including Advertising Agencies Key Accountabilities • Implement brand strategy in trade to grow and sustain brand performance and profitability. • Agency Manage ment for effective execution of all brand related campaigns including Digital & BTL • Monitor, control, and report brand performance through key consumer KPIs (market share, awareness, trial, attribute rating etc.) providing solutions to shortfalls. • Support the manage ment of the New Product Development process for the brand Kenya and Uganda • Support and monitor the implementation of pricing policy for products within the brand portfolio in the Commercial Business Unit. • Support the development & execution of approved brand Media & Consumer plan within guidelines. • Support Product Life Cycle Manage ment including demand forecasting and minimising residuals. • Support brand operations and administrative processes to ensure proper documentation and institutional memory Qualification, Experience & Competencies Qualifications Experience • Bachelor’s degree • 3-4 years demonstrated experience in Brand , shopper & trade Activations • Strong data analytical skills Capabilities/Technical skills Consumer Champion • Insight generation (Developing) • Communication (Developing) • Digital (Developed) Brand Champion • Brand propositions (introduction) • Strategy (Developing) • Campaign execution (Proven) • Agency relationship manage ment (proven strength) Profit and Growth Champion • Commercial delivery (Developing) • RTM (Developing) Innovation Champion • Innovation (introduction) • NPD and PLM (Introduction) Business Leader • Personal leadership (Proven strength) • Personal drive (Proven strength) Required Behavioural Competences: ➢ Lead Self – All the time ➢ Lead others – able to lead agency and field sales agents to derive necessary results. Energetic & Striving- always Puts in needed effort to generate needed result.
Brand Manager West Rand
Brand Manager - West Rand – R31 000comm Vehicle allowance Relevant degree or tertiary qualification. Minimum 4 years in a similar role, strategic leadership experience and brand building. Understanding of the market, customer needs, and business processes. Must have a valid driver’s license and reliable vehicle, travel regularly. Looking after a portfolio of brands . Growth of new and current business for assigned brands within the portfolio. Mail a detailed cv ASAP
Marketing & Brand Manager
JOB DESCRIPTION Position: Marketing & Brand Manager Location: Nairobi, Kenya Employment Type: Full-Time Reports To: Managing Director About BenzLiving BenzLiving is a premium automotive dealership specializing in curated Mercedes-Benz vehicles, import solutions, trade-ins, aftersales support, and luxury ownership experiences. We are seeking a Marketing & Brand Manager to lead our marketing efforts and strengthen our position as one of Kenya’s leading premium automotive brands . Role Purpose The Marketing & Brand Manager will be responsible for developing and executing marketing strategies that increase brand awareness, generate qualified leads, drive vehicle sales, and enhance customer engagement. The role requires a commercially minded individual who can combine strategic thinking with hands-on execution. Key Responsibilities Brand Manage ment * Develop and maintain a consistent premium brand image across all customer touchpoints. * Ensure all marketing communication aligns with the BenzLiving brand identity. * Strengthen brand awareness and market positioning. Digital Marketing & Lead Generation * Plan, execute, and optimize campaigns across Meta, Google, TikTok, LinkedIn, and other relevant platforms. * Generate and nurture high-quality sales leads. * Monitor campaign performance and continuously improve ROI. * Manage marketing budgets effectively. Content & Social Media * Develop and manage a content calendar across all digital platforms. * Coordinate photography, videography, and creative production. * Create compelling campaigns around vehicle arrivals, deliveries, customer testimonials, and brand stories. * Grow social media engagement and community presence. Website & Online Presence * Oversee website updates and optimization. * Improve website user experience and lead conversion performance. * Implement SEO strategies to increase organic traffic. CRM & Customer Engagement * Develop customer retention and remarketing initiatives. * Support lead manage ment processes from inquiry to conversion. * Implement email and WhatsApp marketing campaigns where appropriate. Events & Partnerships * Plan and execute showroom activations, vehicle launches, customer appreciation events, and brand experiences. * Build strategic partnerships with complementary premium and lifestyle brands . Reporting & Performance Analysis * Prepare weekly and monthly marketing reports. * Track key metrics including leads generated, conversion rates, engagement, website traffic, and campaign ROI. * Provide recommendations for continuous improvement. Qualifications & Experience * Bachelor’s Degree in Marketing, Communications, Business, or a related field. * Minimum 3 years’ experience in marketing, preferably within automotive, luxury, hospitality, real estate, or premium consumer brands . * Proven experience managing digital advertising campaigns. * Strong understanding of social media, content marketing, and brand manage ment. * Experience with Google Analytics, Meta Business Suite, and marketing reporting tools. * Excellent communication, organizational, and project manage ment skills. Preferred Attributes * Creative and commercially minded. * Strong attention to detail. * Ability to work independently and deliver results. * Passion for luxury brands and customer experience. * Experience in photography, videography, graphic design, or content creation is an added advantage. Key Performance Indicators (KPIs) * Qualified leads generated. * Cost per lead and return on advertising spend. * Website traffic growth. * Social media growth and engagement. * Lead-to-sale conversion rates. * Brand awareness and campaign performance metrics. Compensation Competitive salary 60,000-80,000
Digital Marketing Manager
Purpose of the position: The Digital Marketing Manager is responsible for building and leading Lesaka’s group-wide digital and social capability in support of building one Lesaka brand . This role will define and manage the digital and social media strategy and implementation for GSS platforms, governance and standards for the Group, as well as coordinating and reporting of social influencer campaigns, and engaging staff to actively participate and engage on our corporate social media profiles. The successful candidate is responsible for growing Lesaka’s digital and social ecosystem and building the digital brand footprint. Duties and Responsibilities but not limited to: Group (Corporate brand ) digital and social strategy Develop and own the digital and social media strategy for Lesaka’s corporate profiles. Translate the Lesaka brand strategy into a clear digital and content framework that works across multiple audiences: Staff, Investors, Consumers, Enterprise and Merchants in community and corporate channels. Appoint a Digital Agency that can assist in defining how the Lesaka master brand should show up digitally, and build a clear view of channel roles, content pillars, audience journeys and platform priorities for our corporate brand . Monthly content calendar and reporting metrics for Google, Social Media, Website, Influencer brand campaign roll-out, Digital fulfilment of the brand campaign. Social and digital channel governance and migration Finalise the consolidation, migration and optimisation of Lesaka’s corporate social pages. Manage and regularly update the corporate and investor relations website copy and imagery. Ensure that there is a SEO strategy for the Lesaka Group, to avoid SEO cannibalism across the group website and sub-directory pages. Embark on quarterly Search Engine Optimisation (SEO) refreshers. Manage the rollout and reporting of the brand digital campaigns, with the assistance of leading digital agencies. Implement a Google Search strategy and adword campaigns for the corporate brand . Implement increased Google Reviews to boost our Google ratings. Implement staff social media policy. Digital ecosystem manage ment Oversee the evolution of Lesaka’s digital ecosystem, including websites, Google performance, social platforms, influencer activations, key content environments and staff-facing digital touchpoints. Oversee community manage ment of the corporate brand social channels, and implement a single community manage ment solution across the Lesaka group for ease of reporting. Content leadership Establish the corporate brand ’s digital content approach, including tone, content pillars, campaign integration and platform-specific best practice. Work closely with the Group Brand Manager , Internal Communications Manager and divisional marketing teams to ensure consistent storytelling across external and internal channels. Support the creation of content that is simple, human, useful and relevant to the realities of Lesaka’s diverse audiences. Measurement, reporting and optimisation Define and manage corporate brands ’ digital and social KPIs, dashboards and reporting standards. Track channel performance, audience growth, engagement, brand sentiment, campaign effectiveness and content impact. Use data and insight to improve channel strategy, content quality and performance over time. Introduce a disciplined test-and-learn (AB testing) culture across digital and social activity, for improved performance. Agency and partner manage ment Manage relevant digital, social, content and community manage ment partners where required. Ensure agencies are delivering against clear briefs, on- brand , governance standards, and measurable objectives. Qualifications and Experience: Preferably a Digital Marketing Qualification 7–10years’ experience in digital marketing, social media, content strategy, or integrated brand communications Proven experience leading digital and social strategy across multiple audiences, brands , products or business units Strong understanding of social platforms, content strategy, channel manage ment, analytics and digital optimisation Experience working closely with brand , creative, internal communications and commercial teams Fintech, financial services, retail, platform, telco or multi-segment experience would be advantageous Soft Skills & Capability Profile Strong strategic thinker with practical implementation discipline Confident enough to create standards, but collaborative enough to enable others Commercially minded and performance-oriented Excellent communicator with strong stakeholder manage ment ability Comfortable operating across both B2C and B2B environments Able to simplify complexity and create clarity Calm under pressure, especially in high-visibility or reputation-sensitive situations Strong editorial judgement and digital instinct Reporting to: Group Brand Manager Department: Lesaka Group (Shared Services) Work Location: Rosebank office, Gauteng (Hybrid option to work from home once a week) Direct reports: None Working model: Group Shared Services (GSS) with close day-to-day collaboration with the CMO, Group Brand Manager , Internal Communications Manager , as well as external digital agencies. Working hours: ✓ Monday to Friday ✓ 08h00 to 17h00
Sales Manager - Field Accounts
Job title : Sales Manager , Field Accounts (All Brands ) Department : Commercial, Wholesale Reporting to : Senior Manager , Wholesale Direct reports : 5 x Account Manager s (Independent Retailers); external sales agents Key customers : Independent retailers, regional chains, smaller wholesale partners; Brand teams, Buying & Planning, Marketing, Supply Chain, IT, Customer Service, Finance, Group Sales Operations Manager . Location : Based at the Head Office in Cape Town, with extensive national travel required to engage field accounts and agents across regions. Main purpose : To drive growth, market penetration and distribution across independent and field accounts by managing a scalable, high-performing sales network focused on distribution expansion, strong territory manage ment, agent performance, in-market engagement, on-shelf execution and brand presence. Scope : Commercial responsibility for the wholesale performance of the Group's field account base (independent retailers, regional chains and smaller wholesale partners) across all seven international lifestyle, sport and fashion brands , nationally. KEY ACCOUNTABILITY 1: FIELD STRATEGY & PERFORMANCE Own the wholesale budget and ongoing forecasting for field accounts: revenue, margin, growth targets and door expansion plans (net of returns and rebates). Develop and execute the independent and field channel strategy across all brands , including territory coverage models, route-to-market plans and channel segmentation. Drive distribution growth and new account acquisition across regions, ensuring optimal coverage of independent retailers, regional chains and smaller wholesale partners. Provide territory-level forecasting inputs into demand planning and the Group order book roll-up. Manage prebook capture, order book build and order conversion across the field account base. Identify and convert ATS (available-to-sell) opportunities across the order book. Define field coverage standards, frequency and priorities by territory and brand . Conduct seasonal and annual priority account reviews; refresh territory plans on agreed cadence. KEY ACCOUNTABILITY 2: SALES EXECUTION, CALL CYCLE & AGENT MANAGE MENT Oversee the Field Account team and external sales agents, ensuring optimal regional coverage and account engagement. Own and manage the call cycle framework and adherence across territories. Define call frequency, coverage and priorities by territory and account tier. Regularly review call cycle reporting and territory performance to identify gaps and opportunities. Manage external sales agents on performance, targets, territory alignment and commission structure (with Commercial / Finance). Drive sell-in aligned to targets through prebooks, ATS and in-season replenishment. Ensure strong and consistent in-store execution at field accounts. Oversee priority account plans (development and execution) within each territory. Conduct seasonal and annual priority account reviews. Drive upselling, range expansion and partnership growth strategies with retailers. KEY ACCOUNTABILITY 3: CUSTOMER & TERRITORY MANAGE MENT Build strong relationships with independent retailers, regional chains and smaller wholesale partners across territories. Drive repeat business and consistent brand presence across the field account base. Conduct regular store visits and competitor / market analysis to identify trends and opportunities. Identify new business opportunities and white-space distribution gaps within each territory. Represent ARES brands at regional retailer events, trade shows and industry forums. Build and maintain a customer / agent intelligence base to inform commercial strategy. KEY ACCOUNTABILITY 4: COMMERCIAL EXECUTION & ALIGNMENT Partner with the Group Sales Operations Manager on order processes, fulfilment, pricing accuracy and order deadline adherence for field accounts. Ensure trade terms, conditional discounts and rebates are correctly executed and adhered to. Lead seasonal sell-in meetings and seasonal presentations to priority field accounts, with Brand teams' support. Drive commercial negotiations on assortment, pricing, distribution and trading terms within field channel guidelines. Co-ordinate sample ordering, delivery and in-store display in line with brand and seasonal calendars. Co-create focused trade marketing plans per region and per campaign with Brand and Marketing. Ensure VAS requirements and returns processes are clearly communicated to customers and supported through warehouse and operations. Communicate ATS opportunities to customers, agents and stakeholders. KEY ACCOUNTABILITY 5: DEBTORS & CONTRACT MANAGE MENT Monitor field account debtor balances and credit risk in partnership with Finance. Align Account Manager s and agents to credit discipline and collection priorities. Manage order book vs debtor risk; engage customers proactively on overdue balances and outstanding reconciliations. Ensure all field accounts have signed, valid and up-to-date contracts and ARES-signed supplier documentation per brand . Ensure correct legal and compliance documentation is in place for each customer. Ensure all commercial terms are aligned and adhered to (pricing, discounts, rebates, payment terms, returns, markdowns). Validate that no trading occurs outside agreed terms; any deviations are formally approved. Partner with Finance (credit terms) and Legal / Commercial (where required) on customer onboarding and risk manage ment. Maintain accurate contract records and audit readiness. KEY ACCOUNTABILITY 6: REPORTING & INSIGHTS Together with the Senior Manager , Wholesale and Group Sales Operations Manager , develop and implement standardised wholesale reporting frameworks across all brands . Provide territory-level insights covering order book, conversion, risks, opportunities and sell-through. Identify underperformance and growth opportunities at territory, brand and account level; recommend corrective actions. Provide weekly and monthly performance reviews and insight packs to senior stakeholders. Use data and root cause analysis to drive continuous improvement in territory performance. KEY ACCOUNTABILITY 7: TEAM LEADERSHIP & CAPABILITY Build and lead a high-performance Field Account team and external agent network, ensuring clear roles, goals and development plans. Drive a culture of accountability, decision making and execution excellence in the field. Set a regular store visit and field engagement cadence with the team to coach in-field, recognise performance and resolve issues. Develop succession pipelines across the wholesale function in partnership with HR. Manage the talent and recruitment process to ensure the team is well staffed; strive to meet equity targets. KEY LEADERSHIP & INTERPERSONAL COMPETENCIES (Behaviours that enhance the desired culture, values and the pursuit of the core purpose of the business) VALUES: Ø We believe in the power of brands and growing brands responsibly. Ø We believe in developing and building our teams for the benefit of all stakeholders. Ø We believe in continuous investment into our people and our business platforms. Ø We care deeply about our environment and our people. LEADERSHIP & RELATIONSHIP BEHAVIOURS Ø Strategic Communication: Clearly communicates goals, territory strategies and updates to the team, agents, customers and internal stakeholders. Ø Customer-Centric Leadership: Builds and maintains strong relationships with field customers and agents, acting as a trusted partner. Ø Collaboration: Works effectively with cross-functional teams ( Brand , Buying & Planning, Supply Chain, Finance, Marketing) to ensure alignment on plans and execution. Ø Strong Leadership: Effectively motivates, drives and supports a geographically dispersed team and agent network to meet brand and Group goals. Ø Influence & Negotiation: Influences stakeholders and negotiates effectively to achieve profitable outcomes with field customers. Ø Process Thinking: Strong understanding of how field sales connects with sales operations, planning and finance to deliver revenue. Ø Decision Making & Accountability: Makes informed, timely decisions based on data and territory insight; takes responsibility for team and territory performance. Ø Conflict Resolution: Addresses conflicts or disagreements constructively and promptly within the team, with agents or with customers. Ø Mentorship & Development: Provides coaching and field-based development opportunities to Account Manager s and agents to enhance their skills and grow careers. Ø Stakeholder Manage ment: Builds and maintains strong relationships with internal stakeholders, retailers and brand principals. Ø Adaptability: Adjusts to regional market nuances, changing customer needs and trading conditions across territories. Ø Integrity & Accountability: Leads with honesty, takes responsibility for outcomes and upholds ethical standards in all customer and agent engagements. TECHNICAL AND FUNCTIONAL COMPETENCIES Specific technical, functional and professional skills, knowledge, abilities, attributes and aptitudes that are required to do this particular job relative to the delivery of the Main Purpose and Key Accountabilities. Ø Territory & Route-to-Market Strategy: Develops and implements territory coverage models, segmentation and route-to-market plans across multi- brand portfolios. Ø Sales Planning & Forecasting: Strong skills in prebook capture, territory forecasting, order book conversion and sell-in / sell-through tracking. Ø Field Sales Execution: Knowledge of call cycle frameworks, coverage standards and field force productivity in a multi- brand environment. Ø Agent Manage ment: Manage s external agent networks on performance, commission structures, territory alignment and accountability. Ø Negotiation & Commercial Terms: Negotiates commercial terms, pricing, distribution and trading conditions with independent retailers. Ø Retail Execution Standards: Understands in-store execution principles (assortment, VM, on-shelf availability) at field accounts. Ø CRM & Field Force Automation: Proficient in CRM systems, field force automation tools, B2B portals and sales analytics platforms. Ø Sales Analytics & Reporting: Interprets sales, sell-through and order book data to drive territory decisions and team performance reviews. Ø Market & Competitor Analysis: Analyses regional trends, customer behaviour, competitor activity and channel dynamics. Ø Customer Relationship Manage ment: Builds and maintains strong relationships with independent retailers and regional chains. Ø Trade Marketing Support: Knowledge of trade marketing principles, in-store activation, VM and partner-led campaigns. Ø Supply Chain & Order Fulfilment Coordination: Understands inventory, order manage ment and logistics for wholesale customers; partners with Sales Ops on OTIF. Ø Contract & Compliance Manage ment: Understanding of trading agreements, distribution rights, credit manage ment, POPIA and consumer protection. Ø Team Manage ment & Development: Leads, coaches and develops a geographically dispersed Account Manager and agent team. KEY RELATIONSHIPS & STAKEHOLDERS The key internal and external stakeholders that this role engages with to deliver the Main Purpose and Key Accountabilities. Internal - Executive / Functional § Head of Commercial. § Senior Manager : Wholesale (Line Manager ). § Brand Manager s and Head of Brand . § Buying & Planning teams. § Group Sales Operations Manager and Sales Operations Manager s. § Sales Manager , Key Accounts. § Senior Manager , Retail and Senior Manager , E-Commerce on omni-channel and pricing alignment. § Marketing, Supply Chain / Warehouse, IT / Digital Technology, Finance, Customer Service, HR. Internal - Operational § Account Manager s (direct reports). § Sales Operations team supporting the order-to-cash process. § HR Business Partners. External - Brand Partners § Brand principals / global brand teams on commercial standards, distribution and field channel performance. External - Customers, Partners & Suppliers § Independent retailers, regional chains and smaller wholesale partners across all territories. § External sales agents and agent agencies. § Trade marketing, fixture and merchandising suppliers; logistics partners supporting wholesale fulfilment. MINIMUM REQUIREMENTS The minimum education and experience requirements that are required to be considered for this role. Education § Bachelor's degree in Commerce, Business Manage ment, Marketing or related field (essential). § Postgraduate qualification in Commerce / Business / MBA (advantageous). Experience § 5–7 years' experience in wholesale field sales, territory manage ment or commercial sales roles, with at least 3 years in a leadership role. § Experience in a multi- brand retail, branded distribution or FMCG environment (preferable). § Proven track record of owning and delivering wholesale revenue and margin targets across an independent or field channel. § Experience managing Account Manager s and / or external sales agents across geographically dispersed territories. § Experience working with international brand principals and adhering to global brand and distribution guidelines (desirable). Industry Knowledge § Strong understanding of the South African regional retail and wholesale landscape, including independents, regional chains and smaller wholesale partners. § Familiarity with sporting goods, footwear, apparel, accessories or fashion ecosystems. Specific Expertise § P&L ownership for wholesale field channels at scale. § Track record of expanding distribution and driving revenue growth through field sales and agent networks. § Proven success in building and leading high-performing Field Account Manager and agent teams.
Cybersecurity Presales Engineer
MAIN PURPOSE OF POSITON . The Cybersecurity Pre-Sales Engineer is responsible for supporting the design, development, and delivery of tailored cyber-security solutions aligned to specific client requirements and partner technologies. The role involves researching and analyzing customer needs, configuring accurate and effective technical solutions, and ensuring alignment with current cybersecurity-ty technologies and industry developments. Working closely with the Services Manager , Product Manager , internal Account Manager s, and vendor technical teams, the incumbent provides expert technical guidance, supports solution design, and assists in articulating networking and cybersecurity offerings to both internal and external stakeholders. The role also requires maintaining up-to-date industry certifications, staying informed on emerging cybersecurity trends, and contributing to product and solution innovation that supports client business growth and evolving security requirements. Additionally, the Cybersecurity Pre-Sales Engineer assists with technical tasks assigned by the Brand and ensures timely de-livery of responsibilities in line with organisational expectations. Product Knowledge Conduct Technical Presentations to colleagues and resellers on products prescribed by manage ment from time to time. Configure and Install Cybersecurity products as required by the sales team. Proactively facilitate and conduct product enablement sessions for all relevant internal and reseller salespeople Communication & Etiquette Attention to detail in all written, email, and verbal communication. Presentation skills, ability to develop, articulate, and present relevant content professionally. Maintain respectful working relationships with all colleagues, customer representatives, and vendor representatives Vendor engagement Establish solid relationships with Brand Manager s and local Vendor representatives. Attend in-person and virtual vendor product training sessions. Internal training associated with competencies: During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience. Minimum Qualifications : Matric BSc in Computer Science or a relevant qualification. 3-4 years of relevant experience in a technical cybersecurity-related pre-sales role. Skills and Abilities Strong Self Motivational and Empowerment skills. Strong Communication Skills. Strong Relationship and Self- Manage ment Skills. Takes Initiative. Works well with all kinds of people. Remains calm under pressure. Certification Requirements and Responsibilities for Pre-Sales Engineers The employee commits to taking all necessary actions to complete and obtain the required certifications for this position as required by the employer. Additionally, the employee agrees to pursue any additional certifications operationally required by the employer to remain relevant and compliant with the role requirements both presently and in the future. The employee acknowledges responsibility for covering the costs of training courses and associated expenses should the employee fail to obtain certification after the initial attempt, and they agree to fund the second exam. In the event that the cost of the course/exam exceeds R8,000, the employee agrees to reimburse the full expense if they leave employment within one year of course completion. Any such repayment will be deducted from the final salary payment. The employee requested to inform HR and the line manager of any pending courses/examinations. The employer will assist with enrollment to the extent reasonably practical upon the employee's request for assistance. The employee commits to achieving certification by a reasonable deadline as stipulated by the employer. Failure to comply with these terms may result in termination of employment due to non-compliance with the required certifications. The employee understands the significance of non-compliance, as the required certifications are essential for performing the functions associated with the role. Ability to meet Job Requirements: Fluent in English. Own reliable transport. Office Requirements : Office-based working environment. Semi-formal dress code. Working hours are from 08:00 – 17:00. Excellent international business language skills (English), both written and verbal. Reliable transport to and from the office. NOTE: This is a permanent position subject to a successful three-month probationary period. You will be required to perform such duties as reasonably required by the business. Your job description may be amended from time to time if it is valid and reasonable. You will serve the Company or any Associated Entity in such capacity as manage ment may reasonably require. Duties must be performed faithfully, diligently, and to the best of your abilities. You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity. You may be required within reason, to work outside of set duties and/or perform in more than one role
Brand Communications Coordinator - Birkenstock
JOB TITLE : Brand Communications Co-ordinator Department : Ares Holdings, Brands Reporting to : Brand Communications Manager Direct reports : TBC Key customers : Brand team, Ambassadors, Customers Main purpose : As a Brand Communications Coordinator, you will provide essential support to the Brand Communications Manager in executing integrated communication strategies and activities that enhance the brands presence and engage target audiences. You will assist in coordinating brand communications, public relations, events, partnerships, and collaborations. ACCOUNTABILITY 1: SOCIAL MEDIA MANAGE MENT Develop, implement, and manage various social media channels. Content Creation : Assist in developing engaging brand narratives and content for various communication channels, including social media, blogs, press releases, and internal communications. Collaborate with the creative team to ensure content is aligned with the brand 's voice and guidelines. Stay Updated: Stay informed about the latest industry trends, digital media advancements, and emerging communication platforms to bring fresh ideas and innovation to the team. KEY ACCOUNTABILITY 2: PARTNERSHIPS AND COLLABORATIONS Support in identifying and researching potential strategic partnerships and collaborations. Assist in coordinating partnerships, collaborations, and related activations. KEY ACCOUNTABILITY 3: CROSS-FUNCTIONAL COLLABORATION Collaborate with various internal teams, such as marketing, creative, and product, to ensure alignment and integration of brand communication initiatives with broader brand strategies. KEY ACCOUNTABILITY 4: PUBLIC RELATIONS SUPPORT Assist in building and maintaining relationships with media outlets, influencers, and industry partners. Support in the coordination of media inquiries, sample requests, and press releases distribution KEY ACCOUNTABILITY 5: REPORTING AND ANALYSIS Assist in gathering and analysing data to evaluate the effectiveness of brand communication initiatives and activations. Support in preparing reports to track progress and identify areas for improvement. KEY ACCOUNTABILITY 6: AD HOC DUTIES Respond to emails and office correspondence. Keep work area clean and tidy. Support the mission, vision and core values of the company. Meet prescribed deadlines and targets. Professional interaction and liaison with customers, suppliers and employees always. Any other reasonable and lawful ad hoc tasks or duties that may be required from time to time. COMPETENCY PROFILE (Skills, knowledge, abilities, attributes and behaviours that are required to do this specific job well) KEY LEADERSHIP & INTERPERSONAL COMPETENCIES Behaviours that enhance the desired culture, values and the pursuit of the core purpose of the business VALUES: We believe in the power of brands and growing brands responsibly We believe in developing and building our teams for the benefit of all stakeholders We believe in continuous investment into our people and our business platforms We care deeply about our environment and our people LEADERSHIP & RELATIONSHIP BEHAVIOURS Collaboration: Works effectively with cross-functional teams to align brand messaging and strategies. Influencing skills: Ability to positively influence stakeholders and drive brand communication goals. Team support: Provides support and guidance to team members, fostering a cooperative work environment. Stakeholder manage ment: Builds and maintains strong relationships with internal teams, media, and external partners. Effective communication: Communicates clearly and consistently, both internally and externally, ensuring brand message alignment. Conflict resolution: Handles disagreements or misunderstandings with professionalism and a focus on constructive outcomes. Adaptability: Flexible in adjusting to shifting priorities while maintaining focus on brand objectives. Leadership by example: Demonstrates a high level of professionalism and commitment to brand values, motivating others. TECHNICAL AND FUNCTIONAL COMPETENCIES Specific technical, functional and professional skills, knowledge, abilities, attributes and aptitudes that are required to be able to do this job well relative to the delivery of the Main Purpose and Key Accountabilities Brand strategy implementation: Ability to execute brand communication strategies across multiple platforms. Content creation: Skills in writing, editing, and creating engaging content for various communication channels (social media, press releases, blogs, etc.). Media relations: Knowledge of building and maintaining relationships with media outlets and influencers. Project manage ment: Strong organizational skills to manage multiple brand communication projects simultaneously. Digital marketing: Proficiency in using digital marketing tools (e.g., social media platforms, analytics tools, content manage ment systems). Campaign analysis: Ability to track, measure, and report on the performance of brand communication campaigns. Brand consistency: Ensures all communication materials align with the brand ’s voice, guidelines, and values. Crisis communication: Skilled in managing and responding to brand -related crises or negative publicity. Market research: Conducts research to understand target audiences, industry trends, and competitive landscape. Visual communication: Basic knowledge of design principles to collaborate with creative teams for visual content. MINIMUM REQUIREMENTS Education Grade 12(Matric) Tertiary qualification in Marketing, Communications, Public Relations, Media, Journalism or a related field is advantageous Experience 2–4 years’ experience in brand communications, public relations, social media, events or marketing coordination roles Practical experience supporting brand campaigns, events, product launches or activations Exposure to media liaison, influencer engagement or partnership coordination Experience working across digital and traditional communication channels Experience in a lifestyle, sports, fashion or consumer brand environment is advantageous Industry Knowledge Working understanding of brand positioning, storytelling and consistent brand messaging Knowledge of content creation for social, press, digital and internal communication platforms Exposure to public relations processes, including media lists, press releases and sample coordination Understanding of event and activation support, including logistics, timelines and stakeholder coordination Familiarity with digital media platforms, social media tools and basic performance metrics Ability to assist with campaign reporting and insight gathering Strong written and verbal communication skills with attention to tone, detail and accuracy Well-developed organisational and project coordination skills Ability to manage multiple tasks and deadlines in a fast‑paced environment Strong administrative discipline and follow‑through Passion for brands , culture and consumer engagement Valid driver’s licence
Social Media Content Manager
Background We are an established International School with over 25 years of experience educating children from kindergarten to junior high school. We are looking for a Social Media & Brand Content Manager who can help strengthen our digital presence and tell our story in a compelling and authentic way. Key Responsibilities You will lead the day-to-day manage ment of the school’s social media platforms and help bring the school experience to life online. • Develop and implement a social media strategy aligned with the school’s marketing goals • Create, schedule and publish engaging content across Instagram, Facebook, Tiktok & LinkedIn. • Manage the school’s whatsapp channel ensuring timely & consistent posting. • Capture school life including classroom activities, events, student achievements and daily moments • Manage comments and messages professionally and in a timely manner • Track engagement and provide simple performance insights • Work closely with teachers and staff to identify strong brand stories within the school environment: • Immerse yourself in the school environment to authentically bring the brand to life Ideal Candidate • 2–5 years experience managing social media accounts for a brand or organisation • Strong photography and video skills (phone video/photo skills is acceptable) • Strong writing and storytelling ability • Showcase previous portfolio of work i.e social media pages
Brand and Marketing Manager
Responsibilities: Marketing Strategy & Leadership: Develop and execute a comprehensive marketing strategy aligned with business goals Define quarterly and annual marketing roadmaps Lead brand positioning to ensure top-of-mind awareness and market leadership Translate company objectives into campaigns, content, and growth initiatives Manage and mentor the marketing team social, graphics, content, ads Social Media Leadership: Oversee multi-platform social media strategy (Instagram, TikTok, X, YouTube, LinkedIn, etc.) Build and maintain a consistent brand voice and tone Track and improve: For the Social media team, engagement rate, reach, impressions, follower growth, and conversion from social media Work hand in hand to identify trends, viral opportunities, and platform-specific strategies Lead content calendars and campaign rollout Digital Marketing & Performance: Plan and execute paid marketing campaigns (Meta, Google, TikTok Ads) Optimize for CAC (customer acquisition cost), ROAS (return on ad spend), and conversion rates Manage SEO strategy, keyword growth, rankings, traffic share, email marketing campaigns, and website conversion funnels Collaborate with tech/product teams on tracking, attribution, and automation Creative Direction (Graphics & Content): Lead visual identity and ensure brand consistency across all touchpoints Supervise and guide the graphics/design team Approve campaign creatives, social media designs, website banners, and product visuals, Ensure all creative outputs are High-quality, Conversion-focused and On- brand /li> Campaign Planning & Execution: Lead major campaigns (e.g., Black Friday, Christmas, Promotions, Giveaways) Develop Campaign concepts, Messaging frameworks, and Content rollouts Coordinate across teams (operations, finance, tech, customer support) Ensure on-time, high-impact execution Analytics & Reporting: Define and track core metrics: traffic & digital share, Conversion rates, Revenue contribution from marketing, and social performance metrics Build dashboards, deliver monthly performance reviews, and campaign post-mortems Use data to continuously optimize strategy Brand & Growth Initiatives: Drive brand partnerships and collaboration Identify and execute growth opportunities Improve customer journey and retention strategies Support influencer and community marketing efforts Cross-Functional Collaboration Work closely with sales, operations (for demand planning), tech team (for integrations & tracking), and customer support (for feedback loops) Align marketing efforts with business operations and inventory Requirements 3–5 years in marketing (preferably digital/e-commerce) Proven experience leading multi-channel marketing teams Strong background in social media and paid advertising Skills Strategic thinking and execution ability Strong analytical and data interpretation skills Deep understanding of social media algorithms, digital advertising platforms, SEO, and content marketing Creative direction and design sensibility Project manage ment and leadership skills Key Performance Indicators (KPIs): Revenue contribution from digital channels Social media growth & engagement rate Paid ads performance (ROAS, CAC) Website conversion rate SEO performance (ranking keywords, traffic share) Campaign ROI and execution success Brand visibility and recall metrics Tools & Platforms: Meta Ads Manager , Google Ads Google Analytics / GA4 SEO tools (Ahrefs, SEMrush, etc.) Email marketing tools (Mailchimp, Klaviyo, etc.) Design tools (Canva, Adobe Suite, Figma) CRM and analytics dashboards
Social Media Manager , Videographer & Content Creator
Job Summary We are looking for a dynamic, creative, and highly organized individual to join our team as a Social Media Manager , Videographer & Content Creator. This role combines digital marketing, content production, talent scouting, and partnership development. The ideal candidate will act as a “hype manager ”—driving brand visibility, creating engaging content, discovering new talent, and building strategic partnerships. You will play a key role in managing online presence, coordinating productions, and supporting business growth through creative and collaborative initiatives. Key Responsibilities 1. Social Media & Content Manage ment Manage and grow social media platforms (Instagram, TikTok, LinkedIn, YouTube, etc.) Plan, create, and publish engaging content (videos, reels, posts, stories) Handle job postings across digital platforms and recruitment channels Monitor trends and optimize content for engagement and reach 2. Videography & Content Creation Shoot, edit, and produce high-quality video content Develop creative concepts for content (interviews, podcasts, behind-the-scenes, features) Ensure consistency in branding, storytelling, and visual quality 3. Talent Discovery & Partnership Development Identify and scout emerging artists, creatives, and talent for collaboration Research and evaluate potential partners and business opportunities Build and maintain relationships with creatives, influencers, and industry players Coordinate partnerships, features, and content collaborations 4. Production & Coordination Plan and schedule content production (podcasts, interviews, campaigns) Manage production logistics including venues, equipment, and timelines Coordinate with hosts, guests, and technical teams Ensure smooth execution of all content-related activities 5. Business Development Support Identify new clients and opportunities for collaboration Support outreach initiatives and partnership engagement Contribute to brand growth and positioning strategies Minimum Requirements Bachelor’s Degree in Marketing, Communications, Media, Film, or a related field Minimum 2–4 years’ experience in social media manage ment, videography, or content creation Proven experience in managing digital platforms and creating engaging content Key Skills & Competencies Strong videography and video editing skills (Adobe Premiere Pro, CapCut, Final Cut, etc.) Excellent social media manage ment and content strategy skills Creative storytelling and branding ability Strong networking and relationship-building skills Project manage ment and organizational skills Ability to multitask and meet deadlines Proactive, self-driven, and highly innovative Strong communication and interpersonal skills Added Advantage Experience in podcast production or digital media production Background in influencer marketing or talent manage ment Knowledge of analytics tools (Meta Insights, Google Analytics, etc.) Photography and graphic design skills Personal Attributes Energetic and creative “hype” personality Passion for digital media, content, and talent development Detail-oriented and highly organized Adaptable and able to work in a fast-paced environment
HR Executive
1. PURPOSE OF THE ROLE 1.1. To design, lead and be accountable for the creation and operationalisation of the HR strategy for the Business. 1.2. To be a "trusted advisor" to the IFS executive team. 1.3. To lead the organisational design processes that facilitate the growth agenda of the Business. 1.4. To drive the talent attraction, manage ment and development agenda for the Business, including effective onboarding and integration, performance manage ment, people development and leadership succession. 1.5. To identify and manage people risks across the IFS Business and drive mitigation actions. 1.6. To drive Business HR compliance with all in-country and international statutory requirements and ensure the on time and accurate submission of annual and monthly statutory returns. 1.7. To lead the establishment and maintenance of effective and efficient workforce practices and relations within the Business. 1.8. To provide professional HR advice, coaching and solutions that support the Business in the identification and manage ment of strategic workforce issues and major change programmes. 1.9. To drive the implementation of Group frameworks, systems, structures and programmes that facilitate talent attraction, manage ment, reward, retention and development towards the achievement of Business objectives. 1.10. To lead the HR back office and ensure payroll functionality and performance against agreed standards. 1.11. To direct the employee relations portfolio by strategically managing interactions and stakeholders across the Business as well as social partners, towards the maintenance of industrial harmony and the achievement of financial and strategic targets. 1.12. To drive the digitisation of the HR function and the manage ment of HR information, analytics and reporting. 1.13. To co-create the budget for the Department. 2. Key Responsibilities 2.1. Strategy Operationalisation § Work in conjunction with the Chief People and Culture Officer and executive team to co-create the Group HR strategy, based on a 3-5 year view of requirements and drive the delivery of an integrated HRM strategy. § Drive end-to-end human resource manage ment practices and systems and monitor related performance across the Business. § Consult with the Business on people requirements - facilitate, advise and get operationally involved where appropriate. § Ensure agreed strategic goals are implemented through team targets and that these targets align cross-functionally within the area of responsibility. § Network and build relationships across the Business, particularly at the executive manage ment and leadership levels. 2.2. Organisational Design § Lead the review of all organisational structure changes across the Business and ensure alignment to the long-term strategy and short-term Business requirements. § In conjunction with the Chief People and Culture Officer, oversee the design and development of the organisational structures and the alignment of organisational processes through job profiles developed and updated across the Business. § Direct the workforce planning process and sign off across the Business and authorise all new headcount and position changes for the Business. § Ensure the organisational structures are current at all times by conducting periodic audits of the structure. 2.3. Job Grading § Be the custodian of job evaluation and grading processes and systems within the Business. § Coordinate and oversee job grading processes, as and when required. § Evaluate positions to ensure the alignment between the Paterson system and the DRC system. § Prepare classification systems and define job levels and families. 2.4. Talent Attraction and Manage ment § Oversee the recruitment, selection, appointment and onboarding process across the Business, ensuring that the right person for the job is appointed and integrated into his/her role. § Work with the Business to develop attraction and recruitment strategies for talented nationals and oversee implementation. § Monitor the implementation of pre-emptive measures to ensure the retention of senior manager s and specialists, especially employees in designated groups, and analyse exit assessment processes. § Analyse workforce information and productivity measures and work with Business executives and manager s to establish an effective performance manage ment and appraisal system. § Lead the talent manage ment and succession planning processes for the Business. § Ensure the achievement of employment equity targets across the Business. § Drive the establishment and operationalisation of the skills dictionary and competency framework for the Business. 2.5. Talent Development § Lead the design and implementation of the Business HR development strategy towards building skills for the future across a 3-year time-frame based on best practice and internal policies, priorities and opportunities. § Ensure that an annual workplace skills plan and report are completed across the Group. § Facilitate and influence organisational commitment towards skills development and business transformation. § Oversee and confirm the alignment of learning and development programmes with other performance and development systems and initiatives, including people competency models, career development initiatives and succession planning programmes. § Where appropriate, lead the implementation of learnership opportunities and programmes in line with the overall strategy. § Drive performance development review processes across the Business to ensure they are aligned to the Business’s people strategy and that development programmes have a positive impact on Business performance. § Lead the implementation of a leadership framework (personal and organisational leadership) within the Business, focused on requisite future skills and offering opportunities for growth and development. § Oversee the design and delivery of in-house training programmes, as well as the creation and facilitation of leadership/talent manage ment programmes for the Group. § Manage , oversee and report on the training budget and spend. 2.6. Workforce Modernisation § Act as an advocate of change and modernisation in support of business and HR strategies. § Lead the identification and implementation of workforce modernisation (including identification of new ways of working, role redesign and improved performance measurement systems) opportunities that support effective and efficient operations. 2.7. Diversity and Inclusivity Leadership § In conjunction with the Group Integrated Brand and Communication Manager , drive the process of creating a diverse and inclusive culture within the Business. § Keep abreast of legislative changes relevant to employment equity, the employment of expatriates and local employment promotion and lead the operational interpretation for the Business and the implementation towards building an inclusive culture across the Business. § For Namibia and SA, manage the annual and 5-year employment equity/affirmative action planning process and consultation. 2.8. Employee Relations and Wage Negotiations § Lead and oversee the employee relations and conflict resolution programmes and processes towards maintaining industrial harmony across the Group. § Direct and guide the conduct/misconduct, disciplinaries and grievance processes across the Business. § Provide strategic input in consultations with organised labour and drive full compliance with recognition and collective agreements in the countries in which the Group operates. § Advise leadership on complex employee relations issues. § Drive the collective bargaining agreement negotiation and administration across the Group. § Manage and monitor the implementation of collective or sectoral agreements. § Review all disciplinary cases and statistics to ensure that company policy is adhered to and identify areas of non-compliance. § Resolve escalated disciplinary and employee relations-related cases, as the final point of contact. § Represent the relevant company where appropriate at the CCMA, at labour mediation, labour court or labour inspector and where necessary brief the company attorneys accordingly. 2.9. Employee Wellness Manage ment § In conjunction with the ESG Executive and the Group Integrated Marketing and Communication Manager , lead the development of an integrated wellness plan and ensure that the Business is enabled to provide an effective employee wellness service. § Lead in the compilation and implementation of the employee wellness programme for the Business and monitor the effectiveness and impact of the initiatives and programmes to improve employee health and wellbeing. § Drive the implementation of policy, operating procedures, confidentiality guidelines and other mechanisms necessary to operate and evaluate the employee wellness programmes effectively. 2.10. Coaching § Advise, coach and support the executive team on a wide range of staff leadership activities, ranging from the design, implementation and leadership of change programmes, to the manage ment of individual cases, in order to ensure that all staff are manage d efficiently and effectively and in accordance with organisational practice. § Support the leadership team in fostering a supportive culture through appropriate initiatives. § Partner with the Chief People and Culture Officer, the Business HR team and external providers to equip Business leaders with appropriate tools and knowledge to effectively manage their teams in alignment with their short-term and long-term organisational plans. 2.11. Remuneration Manage ment § Develop, implement and maintain remuneration and payroll policies, systems, tools and templates that incorporate market research and best practices to guide manager s through remuneration decisions. § Identify, propose and implement total reward solutions to influence employee behaviour, to attract and retain talent and to improve Business performance in a cost-effective manner. § Regularly consult with internal business executives to assess benefits, remuneration and compliance needs. § Devise, maintain and monitor fair and equitable pay rates across the Business. § Lead and manage the year-end pay and benefits review and bonus payment cycle. § Manage service level agreements with benefits service providers. § Research and make recommendations on complex retirement, medical and insurance plans. § Drive the preparation of remuneration and benefits budgets. § Drive adherence with payroll procedures and manage the authorisation of payroll payments in accordance with the levels of authority. § Conduct monthly cost analyses of the organisational structure and drive initiatives to manage and control staff-related costs across the Group. § Ensure submission of all statutory payments and returns by deadline dates. § Manage the preparation and reconciliation of monthly general ledger payroll journals. § Be responsible for the Sage People 300 system. 2.12. Back Office Manage ment § Establish and maintain an effective back office to drive human resource administration and to address related employee queries. § Manage an effective document manage ment system to ensure that employee information is accurately recorded. § Manage and monitor the execution of human resource administration support workflows (including appointments finalisation, service exit administration, benefits administration, record updates and maintenance, leave, injuries on duty, long service rewards, allowances and deductions). 2.13. Information and Data Manage ment § Consolidate data from all systems impacting on human resources and remuneration to analyse human resource-related data and identify trends and anomalies. § Share and report relevant manage ment information with operational and executive manage ment teams to enable reliable business decision-making. § Ensure relevant information is available on the Group sharepoint and where necessary work in conjunction with IT to design new solutions. § Oversee and assure the data integrity of the payroll and other human resource manage ment systems. § Oversee and assure the integrity of remuneration and job grading data and information across the Business. 2.14. Financial and Asset Manage ment § Formulate and manage the HR budget. § Meet budgetary targets. § Manage fixed and operational assets ensuring they are utilised optimally. 2.15. People Leadership § Build the team’s culture, capability, capacity and engagement and lead the HR team towards meeting strategy and targets through regular communication and utilisation of the full organisational talent manage ment tool set. § Manage and deliver on executive succession plans to enable the development of a future generation of leaders and ensure optimal turnover and retention levels are maintained. § Champion learning and development of the HR team utilising available learning opportunities or contributing to the development of new learning solutions in collaboration with internal and external learning specialists. § Manage overall employee relations climate within the HR team and ensure corrective action is taken where required in line with relevant legislation and company policy. § Strengthen the team’s connection with work, colleagues and the Business so that they experience a sense of purpose and meaning, making a greater contribution to organisational performance and serving as advocates for the Business. § Identify organisational and individual capability requirements and align strategy, people and processes to optimise effectiveness and achieve organisational goals and transformation. § Effectively manage conflicts and disputes as well as diffuse tensions amongst various stakeholders in the Business. 2.16. Effective Teamwork and Self- Manage ment § Take ownership and accountability for tasks and activities and demonstrate effective self- manage ment in terms of planning and prioritising, and self-development. § Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained. § Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution. § Manage colleagues’ expectations and communicate appropriately. § Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives. 3. KPI’s § Rewards model implementation and alignment § Competitiveness of the pay scales and employee benefits § Employee attraction and retention rates § Grading coverage and hierarchy alignment § Reporting and analysis accuracy § Legislative compliance across the HR function § Quality of advice and engagement with executive manager s § HR performance and productivity levels § Number of outstanding disciplinary cases and grievances § Skills gaps § Absenteeism § Staff profile and representivity § Accuracy and currency of HR data § Accuracy and currency of the organisational structure § Timeliness and accuracy of mandatory submissions and reports § EE and local employment target attainment § Efficacy of the performance appraisal process § Efficacy of succession planning § Industrial relations climate § Wage negotiations outcomes § Accuracy and timeliness of monthly salary payments and achievement of deadlines § Payroll expenditure trends against budget 4. Knowledge § In-country labour legislation in the countries in which IFS operations § HR and ER practices and principles § Health and safety legislation § Organisational design principles, systems and methodologies § Performance manage ment and development methodologies § Remuneration and payroll principles, systems and practices 5. Skills § Policy formulation § Very good verbal and written communication skills § Strong computer literacy § Report writing § Interpersonal § Logical thinking § Problem solving § Presentation § Project manage ment skills § Administrative and organization § Strategic thinker with the ability to formulate and implement projects § Organisational design capability § Negotiator and comfortable engaging with all levels of stakeholders and employees 6. Attributes § Integrity § Initiative and assertive § Tolerant of stress and pressure § Creative § Proactive § Attention to detail § People orientated § Able to plan ahead and manage time § Able to prioritise § Manager ial courage § Able to embrace, lead, and manage change § Very high EQ Relevant undergraduate qualification § Labour law qualification would be a preference § At least 15 years experience of which 5 must be at a senior manage ment/leadership level § Extensive experience with managing IR and HR-legal matters – representing the Company in arbitration and collective bargaining and directing legal challenges § Generalist capability at a senior manage ment level § Organisational design experience (grading, profiling, organogram design, total rewards models) § Willing to travel to sites fairly regularly
Customer Service Manager
Responsibilities: Play a pivotal role in promoting the brand of the company by delivering outstanding customer service expertise to clients of the company who come from different backgrounds. Generate powerful proposals daily and make convincing presentations to conclude new business deals with clients from different parts of the world. Having telephone conversations daily with clients from different parts of the world, and as such must be able to present himself as an internationally competent professional capable of assisting the clients in their service requirements from the company. Sending business emails to business owners from different parts of the world. As such, the right candidate must be experienced enough in composing grammatically correct, strong, and convincing business letters to top-level professionals across the world. Ensure prompt follow-up with their clients daily through WhatsApp messaging, emails, and phone calls, as may be required, depending on the preference of each client. Requirements: This position is preferably open to confident and smart candidates only. Minimum academic qualification of a bachelor's degree in any related discipline. The ideal candidate must be very outstanding, fluent, and eloquent in both written and spoken English. Knowledge of any other international language would be an added advantage. The right candidate must be able to establish an 'outstanding first impression' while relating to clients. Candidates will receive a preliminary phone call interview for initial screening before an invitation for a physical interview. A good first-time impression must be demonstrated during the phone interview screening to qualify for a physical interview. The right candidate must be able to type very good and grammatically balanced business letters at a very fast speed using a laptop. Part of the interview process will involve typing a complete business letter within the office, and a maximum of 15 minutes. The job holder will have strong written and verbal communication skills and the ability to interact with a variety of top-level personalities and clients. The ideal candidate is required to be enthusiastic, very friendly, and have excellent relationship-building skills.
Product Manager H/F - Casablanca
Position responsibility: Understand industry trends and plan marketing activities to improve brand leadership. Deeply understand customer requirements, customize solutions, and grow market share. Optimize business models and improve project profitability. Solicit feedback from the market and help make product solutions more competitive. Engage operator customers, be responsible for customer relationship, discover and guide sales opportunities. Manage business negotiations, manage price and profitability, and control contract quality.
Swim Manager
Your Purpose... To make exercise irresistible To be recognized as the premier brand for extraordinary swim experiences for all ages, driven by an exceptional value for money learn to swim program. Your Duties and Responsibilities... Daily manage ment of a comprehensive swim programme which includes group and individual swim lesson outlines for both adults and children. Continual development of the Swim programme, additional programming requirements (including holiday activities). Conduct regular marketing and promotion activities of the swim offering to members. Management of the administrative duties such as revenue and budget manage ment including regular reporting as and when required Direct people manage ment responsibilities for the swim instructors. People Manage ment Responsible for all recruitment processes for your team, and ensure they are recruited against the VASA values and requirements Ensure staff comply with the legislated training requirements and remain up to date with the compulsory training requirements and take advantage of the other training if they wish to. Ensure all Swim employees adhere to emergency procedures and are fully aware of health and safety responsibilities. Provide day to day manage ment and leadership to the team, encouraging the highest standards of member service, safety and brand standards. Carry out regular 1:1 meetings and fully documented bi-annual Performance Promise conversations with each team member. Contribute to weekly Head of Department meetings and ensure that the swim team receive the appropriate communication to perform their job to the best of their ability. Ensure that all Swim employees comply with the Virgin Active brand standards, and that employees are well presented in accordance with the uniform policy at all times. Make sure all current staff are water-safe and provide swim lessons to staff members in need. Members Develop and implement a monthly programme timetable of creative and innovative lessons that support the Virgin Active brand and ensure sign off from National Swim Manager before publishing the timetable. Ensure that all scheduled lessons take place. Scheduled lessons at Virgin Active are never cancelled. Ensure that all lessons meet Virgin Active standards. Ensure that all lessons on the timetable are taught at the advertised level and format by regularly observing instructors and lessons delivered. Proactively monitor attendance to ensure lessons are well attended and use that information to adjust programmes to suit member needs for each lesson type and timeslot. Take responsibility for soliciting, listening to and responding to member and instructor concerns and feedback in relation to the scheduling of lessons, the instruction given, and the environment provided. Ensure all complaints are followed up within 24 hours and that the Club General Manager and National Swim Manager are kept fully up to date via a weekly report and more frequent updates if needed on serious issues. Be fully involved in the creation of a fun, lively and creative atmosphere for all members. Take part in activities, programs and events in the Club which are engaging, generate revenue and promote retention. Keep abreast of information on all club facilities, programmes, social events, member suggestions in order to ensure you are fully aware of what is going on across the club and can be an important link between members and all other departments. Be actively involved in NPS and proactively seek to drive the club’s score wherever possible. Ensure the Swim team are aware of the importance of member retention and understand their role in influencing members who are considering leaving the club, to stay. Ensure that pool areas are always safe (for example considering temperature, equipment, obstacles, number of participants etc) and if necessary, reinforce pool regulations with members in order to further maintain their own and others’ safety. Ensure that all equipment and supplies are always in safe working order and that an adequate quantity is available. Swim Department Manage and develop the department to ensure it achieves its maximum potential and that all targets are achieved and where possible exceeded. Manage the Swim budget, ensuring all financial targets are achieved, as agreed with the National Swim Manager and Club General Manager . Manage departmental FTE and costs in line with budget and produce effective rotas to optimise the resource available. Ensure the correct salaries and wages are paid to product department employees, ensuring that the correct in-house rates are used for payment of all lessons taught. Ensure all the Swim team are aware of the importance of membership sales and continually aim to maximise all sales opportunities within the club. Ongoing Training and Job Requirements Must complete compulsory annual training as is required by Virgin Active Must complete the annual refresher in First Aid / AED. Must always have a clear criminal record (annual police clearance checks will be conducted) Our Minimum Requirements... We can't live without... Matric Qualification A Recognised Swim Qualification. (Swim SA or equivalent) First aid level 1 and AED Qualification Police Clearance Certificate Must have completed a Pro-active HOD training programme. Must have 1-2 years’ experience within a similar HOD (managing a swim programme of a similar nature)/ manage ment role. Must have around 2-3 years’ experience as a swim instructor or coach Must have worked in an environment which provides exceptional customer experiences. Must have previous administration experience and be comfortable with Microsoft office. Must be highly numerate with sound financial acumen. We’d like you to have… Adaptability (must be able to adapt to a fast paced, changing environment) Be curious (must be willing to succeed, seek opportunities to learn and grow) Have a winning mentality (must be willing to go over and above to achieve success) Must be motivated to achieve success. A commitment to making a difference in people’s lives. A Growth mindset The ability to work independently. Trustworthiness (must always act in doing the right thing) A drive to create moments of magic for our members. The ability to make decisions and take ownership and responsibility for the decision. Action orientation Analytical skills, the ability to pick up trends or concerns when reviewing data and or reports. Must be comfortable to manage complex customer concerns Problem solving skills are essential Previous experience as a Duty or Service Manager . Knowledge of new developments in learn to swim teaching and safety. Ability to work within the prescribed KPI’s and achieve and exceed sales targets. Ability to manage budgets and achieve associated performance targets. Customer Relationship Manage ment experience We'd love you to have... Wellness knowledge, beyond the health club The ability to make quick and bold decisions. The ability to be agile. The ability to be collaborative. High Interpersonal skills (EQ) Exceptional people manage ment skills with the ability to motivate and ensure high levels of staff engagement Basic knowledge of childcare
Digital Marketing Manager
A leading South African home and lifestyle appliance brand that specializes in premium air treatment and climate control solutions is seeking a Digital Marketing Manager who will owns the digital growth engine, encompassing paid advertising, social media presence, and e-commerce marketing. Responsibilities: Execute paid media strategy and manage budgets across Meta (FB/IG), Google Ads, Takealot, and Amazon.co.za. Hands-on build, manage , and optimize Meta campaigns within Ads Manager (audiences, testing, scaling). Evaluate channel performance against internal sales data rather than platform-reported metrics. Manage external advertising agencies; strategically bring channels in-house when performance dictates. Plan high-impact paid campaigns around major retail events (e.g., Black Friday, seasonal peaks). Define and execute end-to-end social media strategies across Facebook, Instagram, TikTok, and YouTube. Plan, schedule, and publish content calendars aligned with Brand & Creative guidelines. Produce self-shot short-form video (Reels, TikToks, Shorts), unboxings, tutorials, and testimonials. Write engaging captions, ad copy, and video scripts tailored to diverse target audiences. Oversee daily community engagement, promptly managing comments, messages, and customer queries. Maintain accurate product content and listing assets for the online store, Takealot, and Amazon.co.za. Collaborate with the conversion-optimization function to run and analyze landing page experiments, offers, and bundles. Support new product launches with dedicated asset kits and campaign strategies. Identify, recruit, and manage influencer collaborations (negotiating briefs, agreements, and content approvals). Track influencer ROI by measuring costs against attributable sales and engagement. Review, vet, and execute budget and creative recommendations generated by internal AI marketing systems. Integrate generative AI tools (Claude, ChatGPT, Gemini) into daily workflows for drafting, analysis, and production. Compile monthly marketing performance reports focusing on revenue, contribution per channel, and blended marketing efficiency. Localize successful SA product content, copy, and social assets for the UK market. Coordinate creative requests with the UK-based marketing agency (Note: UK paid media manage ment is excluded). Minimum Requirements: Experience: 4years in digital marketing, with 2years of direct, hands-on budget ownership and execution. Platform Mastery: Advanced proficiency in Meta Ads Manager (campaign builds, targeting, optimization). Content Production: Strong self-shot video filming/editing skills and sharp copywriting capabilities. Data Literacy: Ability to interpret performance dashboards and evaluate platform data against true business results. AI Practitioner: Concrete, daily professional usage of generative AI tools. E-Commerce: Background managing Shopify stores or seller portals (Takealot/Amazon). Autonomy: Proven ability to operate independently and self-prioritize with light supervision. Software & Tools Required: Meta Business Suite/Ads Manager , CapCut/InShot (or similar), AI Assistants (Claude, ChatGPT, Gemini), Google Workspace, and Microsoft Office. Preferred: Canva (Advanced level), Shopify & marketplace portals, Adobe Creative Suite. Advantageous Google Ads and retail-media advertising experience. Influencer program manage ment and agency- manage ment experience. Exposure to SEO, lifecycle/email marketing, and international markets (specifically the UK). Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to
Restaurant Manager
Responsibilities Operational Manage ment Oversee the full daily operations of the restaurant. Ensure adherence to brand standards, SOPs, and food safety regulations. Maintain high product quality and service excellence at all times. Manage opening and closing procedures. Ensure the store is audit-ready at all times. Financial & Cost Control Drive sales growth and achieve monthly turnover targets. Control food cost, labour cost, and operating expenses. Manage stock ordering, stock rotation, and monthly stock takes. Minimise wastage and implement cost-saving initiatives. Analyse daily and weekly sales reports via Micros. Staff Manage ment Recruit, train, and develop team members and supervisors. Manage staff rosters in line with labour budgets. Conduct performance reviews and ongoing coaching. Handle IR matters in accordance with company policy and South African labour legislation. Foster a positive, motivated, and high-performance team culture. Customer Service Ensure exceptional customer service standards are maintained. Resolve customer complaints effectively and professionally. Monitor service speed and operational efficiency during peak periods.
Marketing Manager - Pharma
Function: Marketing Location: Kenya Job Summary The Marketing Manager (GPM) provides strategic leadership and end-to-end ownership of the country brand portfolio, driving the development and execution of HCP-focused marketing strategies that deliver sustained revenue growth, market share expansion, and long-term profitability. The GPM partners with cross-functional stakeholders, translates market intelligence into actionable strategies, and shapes KOL engagement and development to strengthen brand positioning and competitive advantage. The role is accountable for rigorous KPI governance , excellence in execution, and continuous optimization of marketing initiatives. The GPM is expected to lead and inspire team, manage multiple high-impact initiatives, and act as a strategic advisor to the business unit, ensuring alignment with overall organizational goals and driving consistent performance outcomes. Areas of Responsibility • Market intelligence and Insights through primary research and customer connect. • Developing business plans/ market strategies for the products within the assigned portfolio. • Making Brand plan, Brand strategy & competitor analysis of the brands and therapy. • Ensuring Planning & timely delivery of promotional inputs. • Execution excellence on KPIs. • Conducting meetings, Product launches, organizing CMEs, Conferences. • Product forecasting, new product pipeline strategy, new product pre-launch and launch strategy and post launch, new initiatives for product growth strategy. • Ensuring marketing strategy implementation through sales force connect • Market intelligence through primary research and customer connect. • Drive digital, data-driven, and patient-centric innovations and to identify unmet needs and growth opportunities. • Providing training, product knowledge, and direction to the field sales team to ensure that they are well equipped with scientific and communication skills both. Job Scope Internal Interactions (within the organization) - Across Functions and Hierarchy External Interactions (outside the organization) - Customers, Vendors, Agencies, Societies/Associations, and other stakeholders important for marketing in the country Job Requirements Educational Qualification - BSc/B Pharma, MBA (Marketing) Specific Certification - Advanced Excel Skills – Preferred Skills - Marketing and Selling Skills, Strategic thinking and problem solving, good communication skills Language - Fluency in Reading and writing: English Experience - 10-15 Yrs of Experience in Brand Manage ment
IT Key Account Manager
A fantastic opportunity has become available at a household brand in Gauteng for a Key Account Manager in the IT Space. The critical aspect for this role is lead generation, customer service as well as growth of current and new business. The potential candidate needs to meet the following requirements: Grade 12 3Years Relevant Experience Experience with IT Related Products (Laptops etc) Experience in Building and Nurturing Brands Driver’s License and Own Transport DB Recruitment is fully compliant with the POPI Act 2013. If you have not heard from us within 10 days of applying please assume your application was unsuccessful. Applying for the vacant position gives us permission to keep your details on our secure database should any future positions become available. We take your privacy seriously and are committed to keeping your personal information secure and confidential.
Store Manager - Mall of Africa Store
Dermalogica is recruiting a driven, organized and experienced Store Manager to drive sales and business objectives, lead an effective store team and to be a brand ambassador in our Mall of Africa Dermalogica Store. High level responsibilities include, but are not limited to: 1. Drive store sales performance and treatment revenue targets. 2. Deliver excellent customer experience and brand execution. 2. Manage store operations and compliance including POS manage ment and rostering, daily store operations. 4. Stock and Inventory manage ment - Ensure inventory is controlled, optimised and merchandised correctly. 5. Team leadership & performance manage ment - support recruitment, coach and manage an effective team 6. Plan & execute events, promotions and local marketing 7. Financial & Cost Manage ment - Manage costs, drive profitability 8. Reporting - Submit daily, weekly, monthly reports Behavioural Competencies: Working with People Relating and Networking Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Achieving Personal Work Goals and Objectives Minimum Requirements: 2 year Skin Care diploma preferred 2 years' experience in a retail manage ment or supervisory role Previous experience with professional sin care brand /li> Dermalogica experience advantageous Microsoft Office proficient Experience using POS system
Store Manager - Sandton Store
Dermalogica is recruiting a driven, organized and experienced Store Manager to drive sales and business objectives, lead an effective store team and to be a brand ambassador in our Sandton Dermalogica Store. High level responsibilities include, but are not limited to: 1. Drive store sales performance and treatment revenue targets. 2. Deliver excellent customer experience and brand execution. 2. Manage store operations and compliance including POS manage ment and rostering, daily store operations. 4. Stock and Inventory manage ment - Ensure inventory is controlled, optimised and merchandised correctly. 5. Team leadership & performance manage ment - support recruitment, coach and manage an effective team 6. Plan & execute events, promotions and local marketing 7. Financial & Cost Manage ment - Manage costs, drive profitability 8. Reporting - Submit daily, weekly, monthly reports Behavioural Competencies: Working with People Relating and Networking Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Achieving Personal Work Goals and Objectives Minimum Requirements: 2 year Skin Care diploma preferred 2 years' experience in a retail manage ment or supervisory role Previous experience with professional sin care brand /li> Dermalogica experience advantageous Microsoft Office proficient Experience using POS system