[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-anonymous-employer-customer-service-representative-ehZSVj":3},{"id":4,"title":5,"departement":6,"description":7,"createdAt":8,"updatedAt":9,"publishedAt":10,"closedAt":11,"company":12,"domains":6,"status":24,"slug":25,"uniqueCode":26,"ogImage":27,"questionnaire":6,"displayScoreForJobseeker":28,"workModel":6,"jobTypes":29,"experiencesLevels":31,"hardFilters":33,"minSalary":6,"maxSalary":6,"address":38,"currency":40,"isExternal":28,"externalLink":41,"externalPlatform":42},"6a7e9a2a0625dd07d53d2a05","Customer Service Representative",null,"\u003Cp>\u003Cb>Job Summary\u003C/b>\u003C/p> \u003Cp>We are seeking to hire a \u003Cb>Customer\nService Representative\u003C/b> to deliver exceptional support, solve problems\nefficiently, and ensure every customer leaves with a positive experience.\u003C/p> \u003Cp> \u003C/p> \u003Cp>\u003Cb>Responsibilities\u003C/b>\u003C/p> \u003Cp>\u003C/p> \u003Cul> \u003Cli>\u003Cb>Engage Customers:\u003C/b> Respond to inquiries via [phone / email / live chat / social media] promptly and professionally.\u003C/li> \u003Cli>\u003Cb>Solve Problems:\u003C/b> Trouble shoot service issues, determine the root cause, and expedite solutions.\u003C/li> \u003Cli>\u003Cb>Log Interactions:\u003C/b> Document all customer conversations and actions accurately in our CRM database.\u003C/li> \u003Cli>\u003Cb>Collaborate:\u003C/b> Partner with departmental teams to resolve customer issues.\u003C/li> \u003Cli>\u003Cb>Administrative:\u003C/b> Prepare nametags, track deliveries/parcels etc\u003C/li> \u003Cli>\u003Cb>Social Media Management:\u003C/b> Manage all social media accounts\u003C/li>\n\u003C/ul> \u003Cp> \u003C/p> \u003Cp> \u003C/p> \u003Cp>\u003Cb>Qualifications and\nRequirements\u003C/b>\u003C/p> \u003Cp>\u003C/p> \u003Cp>1. Diploma in Sales and\nMarketing/Communications/Business Management\u003C/p> \u003Cp>2. Additional skills in Graphic\nDesigns will be an added advantage\u003C/p> \u003Cp>3. Three years of\nexperience in a customer service environment.\u003C/p> \u003Cp>4. Have digital literacy and able to operate with\nsocial media accounts\u003C/p> \u003Cp>5. Superior verbal and written communication skills\nwith strong active listening.\u003C/p> \u003Cp>6. Familiarity with Ms Office, Graphic Designs and CRM\nsystems\u003C/p>","2026-08-14T04:31:38.027000Z","2026-08-14T14:30:03.258000Z","2026-08-14T04:31:38.645000Z","2026-11-10T04:31:38.645000Z",{"id":13,"name":14,"bio":6,"website":6,"email":6,"logoUrl":6,"webAccess":6,"country":15,"isDeleted":16,"isVerified":6,"createdAt":17,"credits":18,"phoneNumber":6,"billingType":19,"offerCount":20,"planUsage":21,"createdBy":6},"69b961432b17885ec3738242","Anonymous Employer","GH",false,"2026-03-17T14:12:19.160000Z",0,"credits",150,{"name":22,"limits":23,"limitsResetAt":6},"free",{"activeOffers":18,"talentPool":18,"storageMb":18,"candidateDetailsPerMonth":18,"matchesPerMonth":18,"assessmentsPerMonth":18,"cvDownloadLimit":18},"published","anonymous-employer-customer-service-representative-ehZSVj","ehZSVj","https://d3271xlc036mcy.cloudfront.net/og/Customer-Service-Representative-ehZSVj.png",true,[30],"full_time",[32],"intermediate",{"countries":34,"educationLevels":6,"schools":6,"languages":6,"jobseekerTypes":36},[35],"KE",[37],"talent",{"street":6,"country":39,"countryCode":35,"postalCode":6,"city":39,"administrativeArea":6,"subAdministrativeArea":6,"locality":6,"subLocality":6,"geo":6},"Kenya","XOF","https://www.brightermonday.co.ke/listings/customer-service-representative-vd4rqj","BrighterMonday"]