[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-excel-and-grace-consulting-coach-assistant-N5XeBO":3},{"id":4,"title":5,"departement":6,"description":7,"createdAt":8,"updatedAt":9,"publishedAt":10,"closedAt":11,"company":12,"domains":27,"status":31,"slug":32,"uniqueCode":33,"ogImage":34,"questionnaire":6,"displayScoreForJobseeker":35,"workModel":6,"jobTypes":36,"experiencesLevels":6,"hardFilters":38,"minSalary":6,"maxSalary":6,"address":42,"currency":44,"isExternal":35,"externalLink":45,"externalPlatform":46},"6abdd4ec1075de372ed4a561","Coach Assistant",null,"\u003Cp>\u003Cb>Responsibilities:\u003C/b>\u003C/p> \u003Cp>\u003Cb>Passenger Experience:\u003C/b>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cul>\u003Cli>Welcome and assist passengers during boarding, the journey, and disembarkation.\u003C/li>\u003Cli>Provide clear information and respond professionally to passenger requests and concerns.\u003C/li>\u003Cli>Assist with luggage, seating, passenger counts, and designated stops.\u003C/li>\u003Cli>Handle passenger complaints calmly and professionally.\u003C/li>\u003C/ul> \u003Cp>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cp>\u003Cb>Driver & Trip Support:\u003C/b>\u003C/p> \u003Cul>\u003Cli>Act as the driver's second set of eyes throughout the journey.\u003C/li>\u003Cli>Assist with monitoring passengers, road situations, and other trip-related matters.\u003C/li>\u003Cli>Communicate important observations to the driver without causing distraction.\u003C/li>\u003Cli>Support compliance with company safety and operational procedures.\u003C/li>\u003C/ul> \u003Cp>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cp>\u003Cb>Communication & Problem Solving:\u003C/b>\u003C/p> \u003Cul>\u003Cli>Maintain professional communication with passengers, drivers, and the operations team.\u003C/li>\u003Cli>Resolve minor passenger or trip-related issues and escalate serious matters appropriately.\u003C/li>\u003Cli>Assist in managing delays, passenger disputes, lost items, and other unexpected situations.\u003C/li>\u003C/ul> \u003Cp>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cp>\u003Cb>Trip Coordination & Reporting:\u003C/b>\u003C/p> \u003Cul>\u003Cli>Verify passenger and trip details before departure.\u003C/li>\u003Cli>Ensure passengers board and disembark at the appropriate locations.\u003C/li>\u003Cli>Report incidents, complaints, vehicle concerns, and other relevant issues to the Operations Team.\u003C/li>\u003Cli>Complete required trip reports and handover information.\u003C/li>\u003C/ul> \u003Cp>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cp>\u003Cb>Professionalism & Teamwork:\u003C/b>\u003C/p> \u003Cul>\u003Cli>Maintain a professional appearance and positive attitude at all times.\u003C/li>\u003Cli>Work closely with drivers and operations staff to ensure smooth trip execution.\u003C/li>\u003Cli>Represent the company positively and maintain confidentiality of passenger and company information.\u003C/li>\u003C/ul> \u003Cp>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cp>\u003Cb>Requirements:\u003C/b>\u003C/p> \u003Cul>\u003Cli>Minimum of an OND or equivalent qualification.\u003C/li>\u003Cli>Previous experience in customer service, hospitality, transportation, or other passenger- facing roles is an advantage.\u003C/li>\u003Cli>Must be willing and available to travel frequently on interstate routes, including day and night trips.\u003C/li>\u003Cli>Must be comfortable spending extended periods on the road and working varying travel schedules.\u003C/li>\u003Cli>Must be willing to work weekends, public holidays, and other non-standard hours based on trip schedules.\u003C/li>\u003Cli>Must demonstrate reliability, patience, good personal presentation, professionalism, and strong customer-service orientation.\u003C/li>\u003C/ul> \u003Cp>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cp>\u003Cb>Key Competencies:\u003C/b>\u003C/p> \u003Cul>\u003Cli>Customer Service\u003C/li>\u003Cli>Communication & Active Listening\u003C/li>\u003Cli>Problem Solving\u003C/li>\u003Cli>Professionalism\u003C/li>\u003Cli>Teamwork & Collaboration\u003C/li>\u003Cli>Attention to Detail\u003C/li>\u003Cli>Alertness & Situational Awareness\u003C/li>\u003Cli>Emotional Intelligence\u003C/li>\u003C/ul>","2026-10-01T03:35:08.782000Z","2026-10-11T02:49:22.638000Z","2026-10-01T03:35:09.423000Z","2026-12-28T03:35:09.423000Z",{"id":13,"name":14,"bio":15,"website":6,"email":16,"logoUrl":6,"webAccess":6,"country":17,"isDeleted":18,"isVerified":6,"createdAt":19,"credits":20,"phoneNumber":21,"billingType":22,"offerCount":23,"planUsage":24,"createdBy":6},"69d7293b1f6effb97362d299","Excel and Grace Consulting","Excel & Grace Consulting helps businesses transition from hustle-driven to system-driven by building sustainable institutions through consulting in strategy, leadership, and systems.","marvelous.consulting@eandg.com.ng","NG",false,"2026-04-09T04:21:15.121000Z",0,"+234 912 646 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