[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-nrc-regional-head-of-operational-support-central-and-west-africa-AgcTll":3},{"id":4,"title":5,"departement":6,"description":7,"createdAt":8,"updatedAt":9,"publishedAt":10,"closedAt":11,"company":12,"domains":6,"status":25,"slug":26,"uniqueCode":27,"ogImage":28,"questionnaire":6,"displayScoreForJobseeker":29,"workModel":30,"jobTypes":31,"experiencesLevels":33,"hardFilters":35,"minSalary":6,"maxSalary":6,"address":39,"currency":41,"isExternal":29,"externalLink":42,"externalPlatform":43},"6ab4caa4d5b1f988211c5b61","Regional Head of Operational Support Central and West Africa",null,"\u003Cp>The Regional Head of Operational Support will ensure an integrated approach to operational management, supporting the quality and timeliness of NRC’s response in the region.\u003C/p>\n\u003Cp>The role is responsible for enabling support needs in countries across HR, Risk and Compliance, Humanitarian Access and Safety (HAS), Finance, ICT, Logistics and Administration, ensuring compliance with NRC policies.\u003C/p>\n\u003Cp>The Regional Head of Operational Support plays a crucial role in ensuring that the region is accountable for the performance of country offices, ensuring they meet operational standards and deliver on strategic objectives.\u003C/p>\n\u003Cp>This role is a member of the Regional Management Team.\u003C/p>\n\u003Cp>\u003Cstrong>What you will do \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Ensure that support functions within the regional team operate efficiently, fostering a collaborative and effective working environment.\u003C/li>\n\u003Cli>Hold country offices accountable for progress on their operations by leveraging reports, analyses, and compliance data from NRC’s global resource and pools.\u003C/li>\n\u003Cli>Support country directors and heads of supports, HAS Managers with capacity building and problem-solving related to operational challenges.\u003C/li>\n\u003Cli>Provide advice and mentorship to country office operational support teams, fostering capacity building and skills development.\u003C/li>\n\u003Cli>Participate in global discussions on planning and strategy relating to support functions.\u003C/li>\n\u003Cli>Review of finance, HR and logistics requirements related to regional grants in collaboration with the Global PCM and Grants Management facility.\u003C/li>\n\u003Cli>The postholder, upon request, can act on behalf of the Regional Director including leading relevant Crisis Management Teams.\u003C/li>\n\u003Cli>Other tasks as assigned by the Regional Director.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What you will bring \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>1.Professional Competencies\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Minimum 10 years of relevant leadership/management experience within the humanitarian field\u003C/li>\n\u003Cli>Relevant higher education in a related field such as business administration, management, finance or other suitable education.\u003C/li>\n\u003Cli>Background and experience in managing support functions: finance, HR and logistics. It is an added value to have experience from working with security and safety.\u003C/li>\n\u003Cli>Experience from working in complex and volatile contexts\u003C/li>\n\u003Cli>Documented/proven results related to the position’s responsibilities.\u003C/li>\n\u003Cli>Relevant experience with overseeing Finance, Logistics or other support functions will be an asset.\u003C/li>\n\u003Cli>Knowledge about own leadership skills/profile\u003C/li>\n\u003Cli>Fluency in English, both written and verbal\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Context related skills, knowledge and experience\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Specifics to be included per region\u003C/li>\n\u003Cli>Essential: Fluency in English and French both written and verbal\u003C/li>\n\u003Cli>Knowledge of the context in Central and West Africa is an asset.\u003C/li>\n\u003Cli>Experience with start-ups, exit and organisational change processes\u003C/li>\n\u003Cli>Good knowledge of (local language if different from English) is an advantage\u003C/li>\n\u003Cli>Ability to collaborate effectively with remote teams and stakeholders\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What we offer \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Duty station\u003C/strong>: Dakar, Senegal\u003C/li>\n\u003Cli>\u003Cstrong>Contract\u003C/strong>: Fixed term for 24 months with possibility of extension\u003C/li>\n\u003Cli>\u003Cstrong>Salary&Benefits\u003C/strong>: Grade 11 on NRC’s salary scale\u003C/li>\n\u003Cli>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.\u003C/li>\n\u003Cli>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.\u003C/li>\n\u003Cli>Find out more about the benefits of working for NRC \u003Ca href=\"> \u003Cstrong> \u003C/strong>\u003C/li>\n\u003C/ul>","2026-09-24T07:00:52.160000Z","2026-09-25T03:51:30.269000Z","2026-09-24T07:00:52.965000Z","2026-10-02T07:00:52.965000Z",{"id":13,"name":14,"bio":6,"website":6,"email":6,"logoUrl":15,"webAccess":6,"country":16,"isDeleted":17,"isVerified":6,"createdAt":18,"credits":19,"phoneNumber":6,"billingType":20,"offerCount":21,"planUsage":22,"createdBy":6},"6a8fadfcd5b1f988211ac03e","NRC","https://www.emploidakar.com/wp-content/uploads/2026/06/Offre-demploi-Senegal-Offre-demploi-Dakar-default.webp","SN",false,"2026-08-27T03:24:44.377000Z",0,"credits",2,{"name":23,"limits":24,"limitsResetAt":6},"free",{"activeOffers":19,"talentPool":19,"storageMb":19,"candidateDetailsPerMonth":19,"matchesPerMonth":19,"assessmentsPerMonth":19,"cvDownloadLimit":19},"published","nrc-regional-head-of-operational-support-central-and-west-africa-AgcTll","AgcTll","https://d3271xlc036mcy.cloudfront.net/og/Regional-Head-of-Operational-Support-Central-and-W-AgcTll.png",true,"remote",[32],"full_time",[34],"senior",{"countries":36,"educationLevels":6,"schools":6,"languages":6,"jobseekerTypes":37},[16],[38],"talent",{"street":6,"country":40,"countryCode":16,"postalCode":6,"city":40,"administrativeArea":6,"subAdministrativeArea":6,"locality":6,"subLocality":6,"geo":6},"Senegal","XOF","https://www.emploidakar.com/offre-demploi/nrc-dakar-senegal-cdd-regional-head-of-operational-support-central-and-west-africa/","EmploiDakar"]