Responsibilities: Network Administration: Configure, deploy, and maintain routers, switches, wireless access points, and structured network infrastructure. Support LAN, WLAN, internet connectivity, VPNs, and inter-building networking across facilities. Monitor network uptime, bandwidth utilisation, and overall network performance. Troubleshoot network outages, connectivity issues, latency, and hardware failures. Configure and maintain VLANs, segmented networks, and network security controls. Maintain network diagrams, IP allocation records, and infrastructure documentation. Support internet redundancy and backup connectivity arrangements. Systems Administration: Administer Windows-based systems, servers, endpoint devices, and shared services. Manage user accounts, permissions, passwords, profiles, and access controls. Configure and maintain shared folders, printers, storage systems, and endpoint configurations. Monitor server health, storage utilization, backup systems, and infrastructure performance. Support operating system updates, patch management, antivirus deployment, and endpoint security. Maintain system availability and support disaster recovery and business continuity operations. HIMS/EMR Application Administration & Support : Administer and support the HIMS/EMR application environment. Create, configure, manage, and deactivate user accounts, roles, permissions, and profiles within the HIMS/EMR system. Support configuration of departments, clinics, service points, workstations, and application modules. Monitor application availability, performance, and user access issues. Provide first-line and second-line application support for users across departments. Troubleshoot application-related issues including login problems, workflow errors, printing issues, synchronisation issues, and user configuration errors. Escalate complex application issues to software vendors or implementation consultants where necessary. Support application testing, upgrades, patches, updates, and configuration changes. Assist during: User Acceptance Testing (UAT), Training sessions, Go-live deployment, and Hypercare and stabilization phases Maintain application support logs, issue trackers, and configuration records. ICT Support & End-User Support : Provide technical support for desktops, laptops, printers, scanners, biometric devices, UPS systems, and network devices. Support installation and configuration of end-user devices and software. Respond to user incidents, service requests, and technical support calls. Conduct preventive maintenance and routine equipment checks. Maintain ICT asset inventory and equipment records. Escalate hardware and infrastructure issues appropriately. Cybersecurity, Access Control & Compliance: Enforce ICT security policies, user access procedures, and password policies. Monitor unauthorized access attempts, suspicious activities, and security incidents. Support endpoint security, antivirus compliance, and device hardening. Implement and monitor role-based access controls within systems and applications. Assist with backup, disaster recovery, audit support , and business continuity procedures. Ensure compliance with ICT policies, digital health standards, and data protection requirements. Documentation & Reporting: Maintain incident logs, maintenance records, support tickets, configuration records, and technical documentation. Prepare periodic reports on: Network performance, System availability, Application uptime, User support activities, Security incidents and Infrastructure risks Support project reporting, compliance reviews, and technical audits. Requirements: HND in computer science, information technology, computer engineering, network engineering, cybersecurity, software systems, or a related field. Minimum of 3 years relevant experience in ICT infrastructure, systems administration, or application support . Experience supporting enterprise or healthcare ICT systems is an added advantage. Technical Skills: TCP/IP Networking Router and Switch Configuration Wireless Networking VLAN Configuration Windows Systems Administration User & Access Management Application Administration & User Support /li> Hardware and Desktop Support /li> Backup & Endpoint Security ICT Helpdesk Operations Basic Database and Application Troubleshooting Preferred Technologies & Tools: Mikrotik Ubiquiti Cisco Windows Server Microsoft 365 HIMS/EMR Platforms Helpdesk & Ticketing Systems Backup and Endpoint Security Solutions Preferred Certifications: The following certifications are an added advantage: CCNA MTCNA CompTIA Network CompTIA Security Microsoft Certifications ITIL Foundation Behavioural Competencies: Strong troubleshooting and analytical skills Good communication and interpersonal skills Ability to work under pressure Strong documentation and reporting capability Team collaboration and coordination skills High integrity and confidentiality Attention to detail and reliability Strong customer and user support orientation

The purpose of this position is to provide effective IT support and maintain the organisation’s computer systems, networks, hardware, software, and related technology infrastructure within both a fast-paced abattoir and meat processing environment and the cattle feedlot. The successful candidate will ensure the smooth operation of all IT systems, provide technical assistance to staff, and support the implementation and maintenance of IT solutions in line with operational and business requirements. The role requires a hands-on individual who is able to work efficiently in a high-pressure, fast-paced production environment where downtime must be minimised to ensure continuous operations. KEY RESPONSIBILITIES (not limited to) Technical Support & Helpdesk Provide first-line and second-line IT support to users across administrative and operational departments. Route support queries to relevant 3rd party service providers and manage support tickets logged with 3rd party providers. Troubleshoot and resolve hardware, software, printer, email, and network issues including speciali sed network integrated production equipment. Install, configure, and maintain desktop computers, laptops, mobile devices, barcode scanners, and peripherals. Assist users with Microsoft Office, Windows operating systems, and operational business systems. Respond to IT support requests within agreed turnaround times to minimise operational downtime. Network & Systems Administration Monitor and maintain local area networks (LAN), wireless networks, and internet connectivity across the facility. Installing and crimping network cable (RJ45, RJ45 shielded, keystones etc) Systems development where a combination of programming and domain knowledge is required IT Infrastructure & Operational Support /strong> Perform routine system maintenance and updates. Install and configure hardware and software used within office and production environments. Support operational technologies including barcode scanners, biometric access systems, printers, and related equipment. Monitor system performance and report recurring issues affecting operations. Management and monitoring of IT personnel. Security & Compliance Ensure compliance with company IT policies and procedures. Assist in maintaining data security and confidentiality. Identify and report IT risks or security vulnerabilities. Support disaster recovery and business continuity processes. Documentation & Administration Maintain accurate IT asset registers and support logs. Document technical procedures and troubleshooting steps. Assist with procurement and setup of IT equipment. TECHNICAL SKILLS Proficient in Microsoft Windows and Microsoft 365 environments. Basic networking and server administration knowledge. Understanding of cybersecurity best practices. Ability to diagnose and resolve technical issues efficiently. Familiarity with remote support tools and ticketing systems. Knowledge of printers, CCTV systems, VoIP systems, biometric systems, and access control systems will be beneficial. PERSONAL ATTRIBUTES & KEY ABILITIES The successful candidate should demonstrate the following: Strong problem-solving and analytical skills. Ability to manage and control other IT personnel. Ability to work efficiently in a fast-paced and high-pressure environment. Good communication and interpersonal abilities. Ability to work independently and within a team. Excellent time management and organisational skills. Attention to detail and accuracy. Ability to prioritise urgent operational issues. Professional conduct and customer-service orientation. High level of integrity and confidentiality. ADDITIONAL REQUIREMENTS Valid driver’s licence. Willingness to work after hours, weekends, or standby when operationally required. Note that the abattoir is a 24/7 operation. Own reliable transport will be advantageous. 2x4 or 4x4 advantageous for farm. Clear criminal record may be required.

CofinaExternal

Spécialist e Support IT Niveau 2

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Le Groupe COFINA recrute un·e Spécialist e Support IT Niveau 2 Le poste est basé à Abidjan et Dakar. Les candidatures sont ouvertes jusqu’au 31 juillet 2026. Retrouvez tous les détails de l’offre en cliquant sur le lien suivant : Voir aussi : 11 Modèles de professionnelles.

Job SummaryThe IT Specialist is responsible for maintaining, supporting, and improving the company’s IT infrastructure, systems, hardware, software, and network operations. The successful candidate will provide technical support to staff, troubleshoot IT issues, ensure system security, and assist with the implementation of technology solutions to support business operations. Key ResponsibilitiesTechnical SupportProvide first-line and second-line IT support to staffTroubleshoot hardware, software, printer, email, and network issuesInstall, configure, and maintain computer systems and peripheralsRespond to IT support requests in a timely and professional mannerNetwork & Systems AdministrationMonitor and maintain company networks, servers, and internet connectivityConfigure and manage user accounts, permissions, and access controlsEnsure data backups are completed and systems are secureAssist with server maintenance, updates, and troubleshootingSoftware & Hardware ManagementInstall and update operating systems and business softwareMaintain inventory of IT equipment and software licensesCoordinate repairs and replacements of IT equipment when requiredAssist with procurement of IT hardware and softwareCybersecurity & ComplianceEnsure antivirus, firewall, and security systems are functioning correctlyMonitor systems for potential security risks and vulnerabilitiesEducate staff on IT security best practicesEnsure compliance with company IT policies and data protection standardsSystem Improvement & ProjectsAssist with implementation of new IT systems and technologiesRecommend improvements to increase efficiency and system reliabilitySupport remote users and remote access systemsParticipate in IT projects and upgradesDocumentation & ReportingMaintain accurate IT documentation and system recordsRecord and track IT support issues and resolutionsPrepare reports on system performance and IT activities when required

A vacancy currently exists for the position of IT Support Technician. Key duties and responsibilities include (but are not limited to): Manage, prioritise, and resolve tickets logged on the IT helpdesk within agreed response times. Provide first- and second-line end-user support across the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and the Office desktop suite (account-level support such as mailbox issues, licence assignments, sign-in problems, MFA resets, and shared mailbox/distribution group changes — excluding tenant-level or infrastructure administration). Diagnose and resolve end-user software issues across Windows OS, Microsoft 365 applications, ERP, and other business applications. Diagnose and resolve hardware issues on desktops, laptops, printers, mobile devices (iOS and Android), mobile scanners, and peripheral network equipment at the user level. Provide end-user support on SAP Business One, escalating application-level issues to the relevant specialist s where required. Liaise with software vendors and external service providers to log, follow up on, and drive faults through to resolution on behalf of the business. Perform routine preventative maintenance on PCs, printers, and other end-user equipment. Manage printer consumables stock, obtain quotes, and place orders to ensure continuous availability. Administer user accounts and access at the end-user support level in Active Directory and Microsoft 365/ Entra ID, including locking and unlocking accounts, password resets, group membership changes, and licence assignment. Work closely with HR to execute the Joiner / Mover / Leaver (JML) process, ensuring timely onboarding, role changes, and offboarding of users. Be available for after-hours remote support when business needs require it . Escalate issues that fall outside the scope of end-user support , or that cannot be resolved within reasonable timeframes, to the IT Manager Education, Experience and Key Competencies Grade 12 Relevant IT qualification (e.g. A, N, MCSE/MCP, or a recognised IT diploma) 2–3 years' experience in an IT support , helpdesk, or desktop support role. Demonstrable experience supporting end users in a Microsoft 365 environment. Exposure to supporting business applications such as an ERP system (SAP Business One experience is advantageous). Solid working knowledge of Windows 10 / 11 and the Microsoft 365 application suite (Outlook, Teams, OneDrive, SharePoint, Word, Excel). Practical understanding of Active Directory and Microsoft 365 / Entra ID at the user administration level (account management, group membership, licence assignment, password and MFA resets). Ability to diagnose and resolve hardware faults on desktops, laptops, printers, mobile devices (iOS and Android), and mobile scanners. Basic understanding of networking concepts (IP addressing, Wi-Fi, LAN connectivity, printer and device connorietned ectivity) sufficient to troubleshoot end-user issues. Methodical, patient, and detail-approach to troubleshooting. Comfortable logging and managing faults with external service providers and software vendors. Strong customer service orientation with clear, professional communication. Able to prioritise and manage multiple tickets without losing track of follow-ups. Willing to be available for after-hours remote support when required. Team player

Description SSK currently has two career opportunities available in its Business Architecture Department in Mossel Bay. The Service Desk Specialist provides IT support to internal users across multiple business centres. This role focuses on delivering high-quality service, ensuring the timely resolution of incidents and service requests, and maintaining clear and consistent communication. The specialist also contributes to continuous improvement initiatives within service delivery processes and tools. Responsibilities Log, categorize, and prioritize incidents and service requests in accordance with SLAs. Diagnose and resolve technical issues, escalating when necessary. Maintain timely and professional communication with users. Follow up on open tickets and confirm user satisfaction before closure. Produce high-quality documentation and adhere to internal communication. Use and update the Service Management System (e.g., ConnectWise) consistently. Generate reports on incident trends, SLA performance, and overall service quality. Assist in testing new tools, systems, or processes introduced within the environment. Build working relationships with internal IT teams, stakeholders, and service providers. Requirements A Matric (Grade 12) certificate is a requirement for the position. A subject in Information Technology or Computer Science is an advantage. 2–3 years of experience in an IT Service Desk or technical support role. Experience using ITSM tools such as ServiceNow, Jira, or ConnectWise. Knowledge of ITIL concepts and service management best practices is an advantage. Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal-opportunity employer.

Key Responsibilities Digital Strategies: Create and execute plans for SEO, content, social media, and SMS campaigns. Social Media Management: Manage profiles (Facebook, Instagram, X, YouTube, TikTok), including scheduling, engagement, and community building. SEO & ASO: Conduct keyword research and implement techniques to boost website and app organic traffic and visibility. Content Creation: Produce blog posts, videos, infographics, and eBooks aligned with the brand voice. Paid Advertising: Manage PPC budgets, targeting, and tracking on Google Ads and social networks. SMS Marketing: Design campaigns, segment audiences, test content, and track conversions. Data & Analytics: Monitor campaign ROI and metrics using tools like Google Analytics and Tableau to optimize performance. Cross-Functional Collaboration: Work alongside sales, design, and product teams. Key Performance Indicators (KPIs) User Growth: Minimum 3% month-over-month increase in user registrations in Uganda for each brand. Audience Growth: Minimum 3% MoM increase in followers on all social media channels. Strategy Meetings: One monthly meeting presenting new strategic ideas focused on promoting our apps. Content Output: Minimum 10 posts or videos per channel monthly (FB/IG/X/TikTok/YT) for each brand. SMS Execution: Manual SMS send outs scheduled daily (excluding Sundays) in alignment with the SMS sending calendar. Minimum Requirements Diploma or Degree in Digital Business Marketing, Information Technology, Computer Science, or a related field. Proven experience in IT support or a similar role is an added advantage. Strong knowledge of fintech digital business operations. Good troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

iStore Business is an Apple Premium Business Partner and end-to-end IT solutions provider. We deliver technology that works for businesses — and the people who drive them. From device procurement and zero-touch deployment to fully managed Apple platform services, we enable mid-to-large enterprises across Financial Services, Healthcare, Education, and Creative industries to scale, innovate, and operate with confidence. Our team combines deep Apple ecosystem expertise with enterprise-grade service delivery, partnering with clients as a trusted extension of their IT function. Role Purpose The Technical Operations Manager is responsible for the day-to-day leadership and performance of iStore Business’s managed services and technical operations function. This role ensures that Apple platform services are delivered to clients at consistently high standards, that operational processes are scalable and efficient, and that the technical team is equipped, motivated, and aligned to business objectives. This is a hands-on leadership role that bridges technical execution with operational strategy — ideal for someone who thrives at the intersection of Apple technology, service delivery, and team management. Key Responsibilities Service Delivery & Operations Own and manage the end-to-end delivery of Apple managed services across the client portfolio, ensuring SLA compliance and client satisfaction Oversee device lifecycle management including procurement coordination, zero-touch enrolment (Apple Business Manager), MDM deployment (Jamf Pro / Microsoft Intune), and ongoing support /li> Monitor service performance dashboards, identify trends, and drive continuous improvement initiatives Manage incident escalation, root cause analysis, and problem resolution to minimise client impact Coordinate scheduled maintenance, patching, and security updates across managed environments Team Leadership & Development Lead, mentor, and develop a team of technical engineers and support specialist s Define clear roles, responsibilities, and performance targets; conduct regular performance reviews Build a culture of accountability, technical excellence, and client-first thinking Identify skills gaps and coordinate training, certifications, and professional development (Apple, Jamf, Microsoft, ITIL) Manage team capacity planning and resource allocation across projects and BAU operations Process & Systems Optimisation Design, document, and refine operational processes, runbooks, and standard operating procedures Implement and optimise ITSM tooling (ticketing, asset management, monitoring, reporting) Drive automation of repetitive tasks to increase efficiency and reduce human error Ensure operational readiness for new client onboarding and service transitions Maintain accurate asset registers, configuration management databases, and client documentation Client Engagement & Commercial Awareness Serve as a senior technical point of contact for key managed service clients Participate in regular service reviews with clients, presenting performance data and improvement plans Collaborate with the sales and solutions team to scope new managed service engagements and provide accurate effort estimates Identify upsell and cross-sell opportunities within the existing client base Contribute to proposals, RFP responses, and technical due diligence for prospective clients Security, Compliance & Risk Ensure all managed environments adhere to security best practices and client compliance requirements Support clients in meeting regulatory standards relevant to their industry (POPIA, FICA, HPCSA, PAIA) Maintain and test business continuity and disaster recovery procedures Coordinate vulnerability assessments and remediation with internal and external security teams Requirements Qualifications & Experience Relevant degree or diploma in Information Technology, Computer Science, or related field Minimum 5–7 years of experience in IT operations or managed services, with at least 2 years in a leadership or management capacity Demonstrable experience managing Apple device fleets in enterprise environments (macOS, iOS, iPadOS) Strong working knowledge of Apple Business Manager, Jamf Pro, and/or Microsoft Intune for Apple device management Experience with ITSM frameworks (ITIL) and service delivery in an MSP or enterprise context Proven track record of managing SLA-bound service contracts and client relationships Technical Competencies Deep understanding of the Apple ecosystem: macOS, iOS, iPadOS, Apple silicon, Apple Business Manager, Volume Purchase Programme Proficiency with MDM platforms: Jamf Pro (preferred), Microsoft Intune, Mosyle, or Kandji Working knowledge of Microsoft 365 administration, Azure AD / Entra ID, and identity management Familiarity with endpoint security solutions, zero-trust architecture principles, and network fundamentals Experience with scripting and automation (Bash, Python, or Swift for macOS management) Understanding of cloud infrastructure concepts (AWS, Azure, or GCP) Leadership & Soft Skills Strong people management skills with a track record of building and developing high-performing technical teams Excellent communication and presentation skills — comfortable engaging with C-suite executives and technical engineers alike Analytical and mindset; able to translate operational metrics into actionable improvements Calm and decisive under pressure; experienced in managing major incidents and client escalations Commercial awareness — understands how technical operations contribute to business growth and profitability Advantageous Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) certification Jamf Certified Administrator (JCA) or Jamf Certified Expert (JCE) ITIL Foundation or ITIL Managing Professional certification Experience working with clients in Financial Services, Healthcare, Education, or Creative industries Familiarity with Addigy, Mosyle, or other Apple-focused management tools Experience with configuration-as-code or infrastructure-as-code practices Prior experience at an Apple Premium Partner, Apple Authorised Reseller, or Apple-focused MSP

Join Momentum as a Financial Adviser – Empower Your Clients and Your Future At Momentum, being a financial adviser is about more than just offering advice— it ’s about building meaningful partnerships with clients to guide them towards achieving their financial dreams. As a Momentum financial adviser, you’ll help clients create personalized strategies that align with their needs and aspirations, ensuring their financial goals are met. Why Partner with Momentum? Momentum provides an innovative, outcome-based advice™ approach to help advisers build and protect clients' financial futures. We offer a rewarding, supportive environment that helps you thrive as you build lasting client relationships and grow your practice. What You’ll Get as a Momentum Financial Adviser: Competitive Remuneration: A structured commission model with performance-driven incentives, commissions, and bonuses. Stipend Provided Annual Recognition: Elite opportunities to attend our prestigious recognition convention for top achievers. Professional Protection: Professional indemnity cover and expert legal support . Growth and Development: Access to Momentum’s Institute of Financial Planning (IFP) and enhanced advisory capabilities through Astute subscriptions. Technology & Support : Cutting-edge financial planning software, IT support , laptop, and data bundle for the first 12 months. Collaborative Business Model: Maximise your income by collaborating with specialist s and leveraging a wide range of product solutions across various providers. Marketing and Operational Support : Focus on growing your client base with dedicated marketing assistance and operational support . Comprehensive Solutions: Access to diverse product offerings and a solid compliance process to ensure trust and excellence in client engagement. Succession Planning: Secure your legacy with our tailored succession planning solutions. Unlock Your Future with Momentum Joining Momentum means becoming part of a forward-thinking team that empowers you to grow professionally and personally. With our unwavering support , you’ll forge meaningful relationships, help clients realize their financial dreams, and build a successful, sustainable practice. Together, we will create brighter financial futures—for your clients and for you. Interested Individuals can email updated CV's to

Join Momentum as a Financial Adviser – Empower Your Clients and Your Future At Momentum, being a financial adviser is about more than just offering advice— it ’s about building meaningful partnerships with clients to guide them towards achieving their financial dreams. As a Momentum financial adviser, you’ll help clients create personalized strategies that align with their needs and aspirations, ensuring their financial goals are met. Why Partner with Momentum? Momentum provides an innovative, outcome-based advice™ approach to help advisers build and protect clients' financial futures. We offer a rewarding, supportive environment that helps you thrive as you build lasting client relationships and grow your practice. What You’ll Get as a Momentum Financial Adviser: Competitive Remuneration: A structured commission model with performance-driven incentives, commissions, and bonuses. Stipend Provided Annual Recognition: Elite opportunities to attend our prestigious recognition convention for top achievers. Professional Protection: Professional indemnity cover and expert legal support . Growth and Development: Access to Momentum’s Institute of Financial Planning (IFP) and enhanced advisory capabilities through Astute subscriptions. Technology & Support : Cutting-edge financial planning software, IT support , laptop, and data bundle for the first 12 months. Collaborative Business Model: Maximise your income by collaborating with specialist s and leveraging a wide range of product solutions across various providers. Marketing and Operational Support : Focus on growing your client base with dedicated marketing assistance and operational support . Comprehensive Solutions: Access to diverse product offerings and a solid compliance process to ensure trust and excellence in client engagement. Succession Planning: Secure your legacy with our tailored succession planning solutions. Unlock Your Future with Momentum Joining Momentum means becoming part of a forward-thinking team that empowers you to grow professionally and personally. With our unwavering support , you’ll forge meaningful relationships, help clients realize their financial dreams, and build a successful, sustainable practice. Together, we will create brighter financial futures—for your clients and for you. Interested Individuals can email updated CV's to

Join Momentum as a Financial Adviser – Empower Your Clients and Your Future At Momentum, being a financial adviser is about more than just offering advice— it ’s about building meaningful partnerships with clients to guide them towards achieving their financial dreams. As a Momentum financial adviser, you’ll help clients create personalized strategies that align with their needs and aspirations, ensuring their financial goals are met. Why Partner with Momentum? Momentum provides an innovative, outcome-based advice™ approach to help advisers build and protect clients' financial futures. We offer a rewarding, supportive environment that helps you thrive as you build lasting client relationships and grow your practice. What You’ll Get as a Momentum Financial Adviser: Competitive Remuneration: A structured commission model with performance-driven incentives, commissions, and bonuses. Stipend Provided Annual Recognition: Elite opportunities to attend our prestigious recognition convention for top achievers. Professional Protection: Professional indemnity cover and expert legal support . Growth and Development: Access to Momentum’s Institute of Financial Planning (IFP) and enhanced advisory capabilities through Astute subscriptions. Technology & Support : Cutting-edge financial planning software, IT support , laptop, and data bundle for the first 12 months. Collaborative Business Model: Maximise your income by collaborating with specialist s and leveraging a wide range of product solutions across various providers. Marketing and Operational Support : Focus on growing your client base with dedicated marketing assistance and operational support . Comprehensive Solutions: Access to diverse product offerings and a solid compliance process to ensure trust and excellence in client engagement. Succession Planning: Secure your legacy with our tailored succession planning solutions. Unlock Your Future with Momentum Joining Momentum means becoming part of a forward-thinking team that empowers you to grow professionally and personally. With our unwavering support , you’ll forge meaningful relationships, help clients realize their financial dreams, and build a successful, sustainable practice. Together, we will create brighter financial futures—for your clients and for you. Interested Individuals can email updated CV's to

Join Momentum as a Financial Adviser – Empower Your Clients and Your Future At Momentum, being a financial adviser is about more than just offering advice— it ’s about building meaningful partnerships with clients to guide them towards achieving their financial dreams. As a Momentum financial adviser, you’ll help clients create personalized strategies that align with their needs and aspirations, ensuring their financial goals are met. Why Partner with Momentum? Momentum provides an innovative, outcome-based advice™ approach to help advisers build and protect clients' financial futures. We offer a rewarding, supportive environment that helps you thrive as you build lasting client relationships and grow your practice. What You’ll Get as a Momentum Financial Adviser: Competitive Remuneration: A structured commission model with performance-driven incentives, commissions, and bonuses. Stipend Provided Annual Recognition: Elite opportunities to attend our prestigious recognition convention for top achievers. Professional Protection: Professional indemnity cover and expert legal support . Growth and Development: Access to Momentum’s Institute of Financial Planning (IFP) and enhanced advisory capabilities through Astute subscriptions. Technology & Support : Cutting-edge financial planning software, IT support , laptop, and data bundle for the first 12 months. Collaborative Business Model: Maximise your income by collaborating with specialist s and leveraging a wide range of product solutions across various providers. Marketing and Operational Support : Focus on growing your client base with dedicated marketing assistance and operational support . Comprehensive Solutions: Access to diverse product offerings and a solid compliance process to ensure trust and excellence in client engagement. Succession Planning: Secure your legacy with our tailored succession planning solutions. Unlock Your Future with Momentum Joining Momentum means becoming part of a forward-thinking team that empowers you to grow professionally and personally. With our unwavering support , you’ll forge meaningful relationships, help clients realize their financial dreams, and build a successful, sustainable practice. Together, we will create brighter financial futures—for your clients and for you. Interested Individuals can email updated CV's to

Join Momentum as a Financial Adviser – Empower Your Clients and Your Future At Momentum, being a financial adviser is about more than just offering advice— it ’s about building meaningful partnerships with clients to guide them towards achieving their financial dreams. As a Momentum financial adviser, you’ll help clients create personalized strategies that align with their needs and aspirations, ensuring their financial goals are met. Why Partner with Momentum? Momentum provides an innovative, outcome-based advice™ approach to help advisers build and protect clients' financial futures. We offer a rewarding, supportive environment that helps you thrive as you build lasting client relationships and grow your practice. What You’ll Get as a Momentum Financial Adviser: Competitive Remuneration: A structured commission model with performance-driven incentives, commissions, and bonuses. Stipend Provided Annual Recognition: Elite opportunities to attend our prestigious recognition convention for top achievers. Professional Protection: Professional indemnity cover and expert legal support . Growth and Development: Access to Momentum’s Institute of Financial Planning (IFP) and enhanced advisory capabilities through Astute subscriptions. Technology & Support : Cutting-edge financial planning software, IT support , laptop, and data bundle for the first 12 months. Collaborative Business Model: Maximise your income by collaborating with specialist s and leveraging a wide range of product solutions across various providers. Marketing and Operational Support : Focus on growing your client base with dedicated marketing assistance and operational support . Comprehensive Solutions: Access to diverse product offerings and a solid compliance process to ensure trust and excellence in client engagement. Succession Planning: Secure your legacy with our tailored succession planning solutions. Unlock Your Future with Momentum Joining Momentum means becoming part of a forward-thinking team that empowers you to grow professionally and personally. With our unwavering support , you’ll forge meaningful relationships, help clients realize their financial dreams, and build a successful, sustainable practice. Together, we will create brighter financial futures—for your clients and for you. Interested Individuals can email updated CV's to

Join Momentum as a Financial Adviser – Empower Your Clients and Your Future At Momentum, being a financial adviser is about more than just offering advice— it ’s about building meaningful partnerships with clients to guide them towards achieving their financial dreams. As a Momentum financial adviser, you’ll help clients create personalized strategies that align with their needs and aspirations, ensuring their financial goals are met. Why Partner with Momentum? Momentum provides an innovative, outcome-based advice™ approach to help advisers build and protect clients' financial futures. We offer a rewarding, supportive environment that helps you thrive as you build lasting client relationships and grow your practice. What You’ll Get as a Momentum Financial Adviser: Competitive Remuneration : A structured commission model with performance-driven incentives, commissions, and bonuses. Stipend Provided Annual Recognition : Elite opportunities to attend our prestigious recognition convention for top achievers. Professional Protection : Professional indemnity cover and expert legal support . Growth and Development : Access to Momentum’s Institute of Financial Planning (IFP) and enhanced advisory capabilities through Astute subscriptions. Technology & Support /span>: Cutting-edge financial planning software, IT support , laptop, and data bundle for the first 12 months. Collaborative Business Model : Maximise your income by collaborating with specialist s and leveraging a wide range of product solutions across various providers. Marketing and Operational Support /span>: Focus on growing your client base with dedicated marketing assistance and operational support . Comprehensive Solutions : Access to diverse product offerings and a solid compliance process to ensure trust and excellence in client engagement. Succession Planning : Secure your legacy with our tailored succession planning solutions. Unlock Your Future with Momentum Joining Momentum means becoming part of a forward-thinking team that empowers you to grow professionally and personally. With our unwavering support , you’ll forge meaningful relationships, help clients realize their financial dreams, and build a successful, sustainable practice. Together, we will create brighter financial futures—for your clients and for you. Interested Individuals can email updated CV's to

Job vacancy – ICT Supervisor – Full time Job advertised on: 09 July 2026Organization: Médecins Sans Frontières (MSF)Position title: ICT SupervisorDirect report: Logistics Team LeaderLocation: Lindi Region – Liwale District, LiwaleEmployment type: Full time – 100% About Médecins Sans Frontières (MSF) Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and exclusion from healthcare. MSF provides assistance based on need, regardless of race, religion, gender, or political affiliation. The organization is guided by the principles of neutrality and impartiality, which must apply to all MSF staff. Main purpose of the role The ICT Supervisor will be responsible for executing the maintenance, follow-up, and monitoring of all IT and Telecom equipment, tools, and services. The role also involves ensuring onsite technical support and training of users under his/her responsibility, in accordance with MSF standards, policies, protocols, and procedures. The purpose is to guarantee the efficient use of all IT and Telecom services and infrastructure. Main accountabilities The ICT Supervisor will be responsible for: Monitoring, maintaining, and following up on all Information Technology ( IT ) and Telecom equipment, tools, and services in the mission, in accordance with MSF standards, policies, protocols, and procedures. Supervising, implementing, and improving data security protocols, including data saving, firewall, user access rights, backup, and security for equipment and software. Ensuring data security, availability, immediate operational recovery, and continuity in case of emergency. Providing technical support and presenting MSF standards, policies, protocols, and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and Telecom systems. Liaising with the Information Systems (IS) Specialist and/or HQ Technical Referent for second-line support when needed. Liaising with external providers to ensure incidents or problems that cannot be solved at his/her level are appropriately escalated. Providing educational support , including briefing, training, and user support . Providing advanced educational support to logistics experts dealing with IT and Telecom systems. Preparing regular activity reports for the sites under his/her responsibility, in accordance with MSF guidelines. Updating and archiving all user and ICT-related documentation due to changes in IT and Telecom infrastructures. Participating in the establishment of the annual budget for IT and Telecom families. Providing technical expertise in the local purchase process. Planning, preparing, and reporting visits to the sites under his/her responsibility. Performing any other task specific to his/her area of specialty, as defined in the job description and according to the line manager. Context-specific accountabilities The ICT Supervisor will also be required to: Ensure proper maintenance and availability of all ICT and communication equipment, including phones, VHF/HF radios, vehicle communication systems, laptops, printers, and other ICT devices. Conduct preventive maintenance for IT and Telecom equipment. Ensure backup IT and Telecom equipment are functioning properly. Provide timely IT support , troubleshooting, and corrective maintenance to ensure smooth project operations. Maintain accurate ICT stock inventories and manage spare parts to ensure availability when needed. Ensure the protection and security of ICT equipment and user data according to MSF IT policies and guidelines. Support users with MSF digital tools, including OneDrive, Kompas, and SharePoint. Provide basic guidance on MSF digital tools when required. Provide briefing and training for staff and newcomers. Manage user access, permissions, backups, and other security measures in line with MSF IT standards. Conduct user briefings on the safe use of ICT equipment and compliance with MSF IT procedures. Maintain ICT asset records and update equipment tracking through TMS. Coordinate with the Logistics Team Leader, IT Manager, and other relevant teams to ensure effective ICT service delivery. Manage smartphones, sync contacts, and ensure staff have the proper applications. Perform any other IT -related tasks assigned by the line manager. Minimum educational qualification Applicants must have: Secondary education and formal technical training. Certifications in the relevant domain would be an added advantage. Experience Applicants should have: Proven experience in his/her technical area, with a minimum of 2 years of experience. Experience with MSF or other NGOs is desirable. Knowledge Applicants should have: Expertise in the latest version of Microsoft Operating System and business applications. Good knowledge of computer hardware maintenance processes. Good knowledge of network theory and respective protocols. Knowledge of main email systems. Knowledge of IT security best practices. Knowledge of IT Service Management Tools (ITSM). Understanding of Server Management, including Microsoft Operating System Active Directory and virtualization. Understanding of radio telecommunication concepts, including HF, VHF, GSM, and Satellite. Training and support skills. Languages Applicants must have: Mission language: English. Local language: Swahili. Both English and Swahili are mandatory. Competencies Applicants should demonstrate the following competencies: Results and quality orientation. Teamwork and cooperation. Behavioural flexibility. Commitment to MSF principles. Stress management. Additional information Residents in Liwale will be given priority for consideration. MSF will not provide any support for accommodation or transportation. Women, people living with a disability, or any person feeling like being part of a minority are encouraged to apply. MSF is dedicated to fostering a safe work environment with zero tolerance for any form of abuse.

Reporting to: Head of Facilities Business Unit Real Estate & Facilities Who We Are Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services. Powered by its vast Fiber optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region. Key Responsibilities: Manage and monitor outsourced facilities service contracts to ensure services are delivered in accordance with agreed Service Level Agreements, KPIs, budgets, timelines, and quality standards. Oversee the performance of facilities support service providers, including cleaning, catering, reception, hospitality, travel management, and other hard and soft services, ensuring consistent service excellence. Collaborate with the Procurement Department in vendor sourcing, evaluation, contract negotiations, and renewals to achieve cost-effective procurement and optimal value for the organization. Develop and maintain effective relationships with internal stakeholders, ensuring timely communication of planned works, service interruptions, and operational issues to minimize business disruption. Monitoring of Service Call Logging system - logging, follow-up, reports, trends, query resolution and closing tickets as per set KPI’s. Conduct regular service reviews with contractors and vendors to assess performance, address service gaps, and drive continuous improvement initiatives. Ensure all service providers comply with contractual obligations, company policies, statutory requirements, and industry best practices, taking appropriate action where performance falls below expectations. Monitor contractor compliance with health, safety, environmental, and quality standards, ensuring all works are executed in accordance with applicable legislation and company procedures. Maintain accurate contract documentation, vendor records, performance evaluations, and audit-ready reports to support governance and compliance requirements. Academic background & Professional Knowledge: Degree in Real Estate, Business Management, Facilities Management or a related field. 2 Years in similar role Knowledge: Contract management; elementary financial management; In-depth knowledge of office management; Basic knowledge of relevant Statutory requirements especially OHS and Contractual Agreements; general business acumen. Here Are The Skills We Are Looking For: General Administrative skills; Computer literacy (MS Office, particularly Outlook and Word); Ability to Multi-task, Interpersonal skills, People Management; Analytical, Budgeting and Financial skills and Presentation How to Apply: Applications should be sent by providing an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Please note, only shortlisted candidates will be contacted. Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

KEY RESPONSIBILITIES Employee Wellbeing Support /b> The People & Performance Psychologist must provide structured support to employees facing workplace stress, anxiety, burnout risk, interpersonal conflict, low motivation, or adjustment challenges. This includes: Conducting confidential wellbeing sessions Identifying early signs of stress or disengagement Supporting employees with coping strategies Advising employees on healthy work practices Referring cases requiring specialist or medical intervention to appropriate external professionals The role must maintain strict professional boundaries and confidentiality. Performance Coaching The role must support employees whose performance may be affected by behavioral, emotional, motivational, or workplace adjustment issues. This includes: Helping staff clarify performance blockers Supporting goal setting and accountability Improving resilience under pressure Helping employees build stronger work habits Supporting return-to-performance plans where appropriate This is not a replacement for line management. It is a specialist support function that helps employees become more capable of meeting expectations. Manager and Leadership Advisory The People & Performance Psychologist must support managers in handling people related performance and wellbeing issues professionally. This includes advising on: Burnout risk Team stress patterns Workplace conflict Communication breakdowns Motivation issues Difficult conversations Behavioral performance concerns The role should help managers address issues earlier, more constructively, and with better judgement. Burnout Prevention and Workload Risk Monitoring The role must monitor patterns that could lead to burnout, disengagement, absenteeism, or reduced productivity. This includes: Identifying teams under excessive pressure Monitoring signs of chronic stress Recommending workload or process adjustments where necessary Providing periodic wellbeing risk summaries to leadership without breaching individual confidentiality The goal is to prevent people-related failure before it becomes costly. Conflict Support and Workplace Behavior Guidance The People & Performance Psychologist must support healthy workplace relationships by helping address interpersonal tensions and behavioral concerns. This includes: Supporting conflict de-escalation Facilitating structured conversations where appropriate Advising managers on behavioral concerns Helping employees improve communication and emotional regulation Supporting respectful workplace conduct The role must remain neutral, professional, and evidence based. Culture and Engagement Support /b> The role must contribute to building a high-performance culture that is healthy, disciplined, and sustainable. This includes: Supporting employee engagement initiatives Advising on culture risks Helping identify morale issues Supporting values-based behaviour Recommending interventions that improve trust, accountability, and collaboration Culture must be treated as a performance asset, not a slogan. Mental Health Awareness and Training The People & Performance Psychologist must design and deliver practical awareness sessions on topics such as: Stress management Burnout prevention Emotional resilience Workplace communication Psychological safety Managing pressure Healthy productivity habits These sessions must be practical, relevant, and linked to workplace performance. Confidential Case Management and Documentation The role must maintain appropriate confidential records in line with professional and legal standards. This includes: Recording session themes without unnecessary personal detail Tracking support cases professionally Maintaining confidentiality Escalating only where there is legal, safety, ethical, or organizational risk Protecting employee trust while supporting organizational wellbeing Referral and External Support Coordination Where an employee’s needs fall outside the scope of workplace psychological support , the People & Performance Psychologist must recommend referral to appropriate external professionals. This may include: Clinical psychologists Psychiatrists Medical doctors Counsellors Emergency support services The role must not attempt to manage cases beyond professional competence. Organizational Wellbeing Reporting The People & Performance Psychologist must provide periodic reports to leadership on workplace wellbeing trends without disclosing confidential personal information. Reports may include: Stress trends Burnout risks Engagement concerns Common performance blockers Team wellbeing patterns Recommended organizational interventions Reports must be useful for decision-making while protecting individual privacy. REQUIRED QUALIFICATIONS & EXPERIENCE The ideal candidate should have: Degree in psychology, counselling psychology, organizational psychology, clinical psychology, occupational psychology, or a closely related field Professional certification, license, or eligibility to practice where applicable 3–7 years of experience in workplace psychology, employee wellbeing, counselling, organizational development, coaching, or mental health support /li> Experience supporting employees in performance-driven environments Experience advising managers or leaders on wellbeing, behavior, stress, or workplace performance matters Strong understanding of confidentiality, ethics, boundaries, and referral protocols REQUIRED SKILLS & COMPETENCIES The candidate must demonstrate: Strong psychological assessment and listening skills Workplace counselling or coaching ability Understanding of stress, burnout, motivation, and resilience Ability to maintain confidentiality and professional boundaries Strong advisory skills for managers and leaders Conflict de-escalation ability Ethical judgement Clear reporting without breaching privacy Practical understanding of how wellbeing a ects performance Ability to design simple, useful workplace interventions WORKING STYLE REQUIREMENTS The People & Performance Psychologist must be: Professional and discreet Highly ethical Emotionally mature Calm under pressure Trusted by employees and managers Practical rather than theoretical Comfortable working in a performance-driven environment Able to balance empathy with accountability Clear about confidentiality and escalation boundaries Focused on sustainable performance, not comfort without output REMUNERATION & PERFORMANCE INCENTIVES The role should include: Base salary Performance incentives may be tied to agreed organisational wellbeing and performance indicators, such as improved engagement, reduced unresolved conflict, improved manager support outcomes, and successful implementation of wellbeing initiatives Incentives must be designed carefully to avoid compromising confidentiality, ethics, or employee trust. Salary : Attractive Location : Accra

A Company in Rosebank is looking for a passionate IT Sales Specialist in the IT -/ICT Industry. Qualification: · Experience in Telephony, VOIP, Fibre, PABX, Network Connectivity, Managed IT , Cloud, Cybersecurity & Support · 4years direc... Duties: Presentation & Client Engagement · Delivered high‑impact presentations to prospective clients, showcasing tailored solutions and demonstrating strong product and industry knowledge. · Conducted face‑to‑face meetings to build rapport, understand client needs, and position value‑driven offerings effectively. New Business Acquisition · Secured new business through in‑person consultations, solution‑driven sales approaches, and proactive relationship building. · Identified opportunities within target markets and converted qualified leads into long‑term revenue‑generating clients. Target Achievement & Performance · Worked independently to drive sales activity, maintain a strong pipeline, and consistently achieve or exceed set targets. · Demonstrated high levels of self‑motivation, discipline, and resilience in managing daily sales responsibilities. Team Collaboration · Contributed to a supportive team environment by sharing insights, market feedback, and best practices to strengthen overall sales performance. · Collaborated with internal departments to ensure seamless onboarding and service delivery for new clients.

Purpose The purpose of this role is to support the New Business Development department in achieving its targets by analysing data to identify trends, drive process improvements, and enhance customer satisfaction through innovative solutions and insightful reporting. The role involves collaborating closely with internal teams and clients to ensure the efficient coordination and smooth running of the department, while providing practical and effective solutions to challenges. It also requires ensuring that escalations are resolved promptly with the appropriate level of expertise, maintaining high standards of quality assurance across all reports and documentation, and fostering strong stakeholder relationships through clear communication, timely feedback, and effective management of client queries. Responsibilities: Organize and coordinate meeting schedules for the new business development team on a weekly basis. These meeting will include external and internal clients which the team deals with daily. Attend and coordinate all administrative or any other query from clients daily and allocate the queries to the relevant consultant/manager or department within Salt EB. Act as the communication link between clients and the new business development team and coordinate with them the necessary responses to queries and follow-ups. Send through the necessary risk quote requests to the different insurance companies and analyze and coordinate the different risk quotes in accordance with the company policies. Follow-up and liaise with different risk providers regarding outstanding quotations. The SLA must be used as guideline to secure that risk providers act within certain periods. Submit the risk quotes to the relevant consultant/manager for approval and document the reason for the proposed risk benefits. Compile cost comparisons for clients regarding different risk providers and benefits. These comparisons must be of such a standard that it can be presented to the client to make an informed decision. Compile a Salt EB administration proposal on the quote system and submit for approval by manager. Send approved administration proposal to client an secure a follow-up date with client. Communicate and coordinate monthly meetings with the different insurance companies and communicate any changes in benefits to the new business development team. Building and develop relationships with external and internal clients and bring any need hat has been identify to the attention of the manager. Schedule Board meetings and coordinate dates for these board meetings in conjunction with the relevant Fund Consultant. Assist in the preparation of the Board meetings and Board packs and see to it , that it is send to all the relevant parties, within the agreed SLA’s. Send minutes to all Board members and follow-up on any outstanding issue, relevant to the minutes. Coordinate weekly reports from the consultants/manager and prepare and send to Salt EB Executive. Organize venues for meetings and any events that the new business development team needs to attend. Assist consultants/manager with flight, accommodation, car rental and any additional arrangements for meetings across the country. Submit to relevant authorize person in the team for authorization and submit to the relevant SALT EB person for finalization. General Administration, filing and updating. Complete proposal document and member summary for SALT EB within 48 hours after receiving all the necessary information. Any queries regarding outstanding requirements should be dealt with in 24 hours after receiving information. Ensure the attendance list is completed and filed according with FAIS requirements and that the parties meet all FAIS requirements. Writing reports, as and when necessary Daily administration to ensure efficient running of schemes Keep records of all written communication with clients and internal departments Assist with the coordination of external marketing events and the logistics thereof. Assist with the supply and distribution of marketing material. Assist with the development of events calendar with the marketing team. Attendance of industry events and networking sessions, as approved by the executives. Introduce client relations consultant to client. Explain process to client and defined the different roles each individual plays within managing the fund. Participate in work forums created by the employer such as Occupational Health and Safety and Employment Equity. Maintain and improve communication in the team to increase its efficiency and quality of work. This must be done in writing and followed- up telephonically. Qualifications: • Relevant Bachelor’s Degree • 3 years’ experience in a similar position • EB experience

Our client in the banking industry is looking for a Systems Engineer Specialist . Role Purpose The Systems Engineer Specialist will provide advanced technical expertise in the installation, testing, tuning, optimisation, troubleshooting, upgrading and maintenance of hardware, operating systems, systems software and related infrastructure components. The role ensures the stability, performance and availability of enterprise IT systems supporting business operations. Key Responsibilities Install, configure, maintain and support servers, operating systems and infrastructure hardware. Monitor, tune and optimise system performance and availability. Diagnose and resolve complex hardware and software issues. Perform system upgrades, patching and preventive maintenance. Support backup, recovery and disaster recovery processes. Maintain system documentation and ensure compliance with IT standards and governance. Collaborate with vendors and internal teams to resolve technical issues. Support incident, problem and change management processes. Minimum Requirements Experience 7years’ experience in Systems Engineering, Infrastructure, or Systems Administration. Strong experience supporting enterprise IT environments and mission-critical systems. Hands-on experience with system troubleshooting, optimisation and maintenance. Qualifications Degree or Diploma in Information Technology, Computer Science, or related field. Relevant infrastructure or systems certifications advantageous. Technical Skills Windows and/or Linux Administration Server and Infrastructure Support /li> Virtualisation (VMware/Hyper-V) Performance Monitoring and Optimisation Backup and Recovery Solutions Patch and Upgrade Management Incident and Problem Management Scripting/Automation (advantageous) Competencies Strong troubleshooting and analytical skills Attention to detail Problem-solving ability Communication and collaboration Ability to work under pressure Continuous improvement mindset

Country Security Specialist . Closing Date: 7/27/2026 (MM/DD/YYYY) at 11:59pm UTC Description Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit > The position of the Country Security Specialist (CSS) will be located in the World Bank Group (WBG) Country Office (CO) in Dakar and will be responsible for the security programs at World Bank Group IBRD and IFC Offices in Senegal, The Gambia, and Mauritania, with a support role to the CSS Extended Term Consultant for Guinea Bissau and Cape Verde. The incumbent CSS will report to, and receive support and direction from the Corporate Security Manager (based in Accra, Ghana), through the Senior Security Specialist (SSS) for the West Africa Region (based in Abidjan, Côte d’Ivoire). The incumbent will advise and consult with management in each of the WBG Office of responsibility and will discharge his/her assignment in close collaboration with the WBG Heads of Office in Senegal, The Gambia, Mauritania, Guinea Bissau, and Cape Verde. This implies active engagement with CO leadership. The CSS may, when requested, be required to provide occasional back-up support to WBG COs and other CSSs in West Africa and other Africa regions different from those mentioned above, and possibly to other geographical regions. The incumbent may be required to travel on short notice to provide crisis management support . In addition, the CSS will serve in full-time capacity and on call for emergencies. VPU Context Corporate Security Directorate (WBCSD) reports to the Managing Director and World Bank Group Chief Administrative Officer, who manages the corporate units that deliver core services to the entire World Bank Group (WBG), including among others in addition to Corporate Security, Institution-wide strategy development and monitoring, Budget planning, Corporate Procurement, IT , Real Estate management, General Services, Health and Safety, Global Business Centers, and Corporate Risk management. Unit Context Corporate Security (WBCSD) is a Directorate responsible for the strategic security program that empowers the WBG to carry out its business worldwide. WBCSD staff serve at both WBG Headquarters in D.C. and Bank Group offices in more than 60 countries. The Directorate’s mission is to support global operations by employing risk mitigation strategies and promoting the principle of shared responsibility for security and safety. Duties and accountabilities Security Risk Management Assist SSS and CO Management in developing and overseeing the day-to-day conduct of the office security programs and ensuring preparation of adequate responses to security incidents and natural and man-made disasters. Provide inputs for the preparation of the Security Risk Assessment for Senegal, The Gambia, Mauritania, Guinea Bissau, and Cape Verde, and other regional locations being supported by WBG development programs, as may be required. Manage video surveillance, card access and other physical security and fire/life safety systems. Carry out testing and evacuation drills periodically. Manage the CO major security equipment programs (items such as package screening devices, communications, and emergency communications equipment) to include the procurement process when applicable. Provide technical security advice to and coordinate with Corporate Real Estate, in consultation with the SSS and headquarters security staff, for all existing facilities and any potential new offices to include site selection, renovation of existing facilities and installation of effective physical and procedural security measures. Monitor and advise on overall residential security for newly acquired and existing residences of international staff and upon request provide general residential security advice to all staff. Provide advice on security arrangements at hotels, restaurants, ministries, diplomatic/international organizations and other locations which staff may visit for official business or recreation purposes. Advise on the implementation of the WBG Road Safety policy in the areas of responsibility. Liaise with host government security and law enforcement officials as appropriate and with security advisors for diplomatic/international organizations and private security firms to establish a network of contacts. Assist staff and visiting missions in reporting incidents (Corporate Security, UNDSS, host government, etc.). Ensure CO has a viable system in place to track staff and visiting missions, note arrival/departure/ residence changes, contact details while at the field location, and coordinate with UNDSS and the WBG Global Security Operations Center (GSOC), including internal UN Security clearance program requirements. Facilitate secure missions to higher-threat locations by actively participating in internal WBG clearance processes based on program criticality, ensuring appropriate mitigation and prevention measures are in place, and remaining cognizant of the evolving security environment in the concerned areas to accurately gauge appropriate mitigation. Represent WBG and Corporate Security Directorate at security meetings, as appropriate. Prepare security program and monitor CO readiness matrix for periodic program reviews. Security Awareness: Provide newly arriving staff and visiting missions with practical security advice and contact information in advance of their visit and briefings upon arrival including communications and logistical support for field missions. Draft staff security advisories on risk mitigation in response to the general security situation, following significant specific incidents and during periods of heightened risk. Conduct periodic security awareness briefings and training for all staff. Deliver and/or coordinate relevant security training for all staff. Contingency Planning: Assist with the coordination and revisions of the Crisis Management Plan (CMP) on an annual basis or more frequently as required or directed. Serve as advisor to or as a member of the CO Crisis Management Teams (CMT). Maintain and update as necessary all CO contingency planning material, reference documents and annexes. Maintain and coordinate with periodic test the staff telephone tree, warden system and other local contingency plans. Organize periodic security and fire/life safety training and briefings for all staff. Conduct appropriate emergency drills (fire, shelter-in-place, and bomb threat). Maintain and enhance the CO emergency contact and locator systems and ensure coordination between the CO, UNDSS, Diplomatic missions and the WBG GSOC. Continually assess in-country relocation and out-of-country evacuation options. Protective Operations: Provide advice on protective operations to include when applicable, the coordination of official vehicle movements, and any special security required for specific movements, locations, or individuals, conduct site advance security assessments and coordinate security arrangements. Plan emergency response actions in the event of an emergency or a direct or indirect threat to staff. Take proactive measures to prevent involvement in such activities and perform reactively to avoid/escape from those in progress. Arrange the appropriate level of security for visiting senior WBG officials. Arrange continuing or special host government protective services support for staff, visiting missions and facilities as necessary. Coordinate security arrangements for WBG sponsored conferences and training events held in country as required. Assist with the development of security policies and procedures to include approved/prohibited locations and to ensure a mechanism is in place to keep staff informed. Guard Force Contract Management: Support the Management of the CO security guard services contracts to include the procurement process, contract extensions, conducting periodic reviews with guard services contract management, certification of invoices, documentation of non-performance and other issues. Active engagement with CO Management and Clients: Actively engage and maintain strong working relationships with CO Management—including Division Directors, Operations Managers, Principal Country Officers, Country Managers, and Representatives—to foster collaboration, strengthen security awareness and accountability, and ensure security considerations are integrated into operational planning and decision-making across all offices. Promote active leadership engagement in Security Risk Management by facilitating regular dialogue, coordination, and consultation with management on security priorities, emerging risks, and mitigation measures to support informed decision-making. Provide security advice and timely recommendations to management on operational and security matters, ensuring compliance with applicable security policies, directives, procedures, and guidance while aligning security priorities with organizational objectives. 24-Hour call Emergency Security Support to the responsible WBG COs and staff (to include Visiting Mission staff). Other Responsibilities May Be Assigned Selection Criteria Master’s degree with 5 years of relevant experience. Bachelor’s degree in combination with seven years of qualifying experience may be accepted in lieu of the master’s degree. A career level diploma (at least three consecutive years of training) from a military or police institution, college, or academy, in combination with seven years of security experience, may be exceptionally substituted for a bachelor’s degree. Five years of progressive experience in security program management with an international or diplomatic organization preferred. Knowledge and experience in security program delivery and project implementation, especially in the geographic area of responsibility. Proficiency in Microsoft Windows applications, namely, , Word, and PowerPoint. Proven proficiency in speaking, reading, and writing French and English. Portuguese is also preferred. Willingness to travel to high-risk locations on short notice. Able to comfortably operate within a multicultural environment and build effective working relations with staff across the WBG. WBG Culture Attributes Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

MAIN PURPOSE OF THE POSITION: The Internal Sales Specialist is responsible for driving sales growth, supporting partners, and ensuring smooth sales operations from quoting to delivery. The role focuses on building strong partner relationships, protecting profit margins, delivering excellent service, and supporting the business through accurate and efficient internal sales processes INTERNAL SALES SPECIALIST DUTIES AND RESPONSIBILITIES: Sales & Business Growth • Generate revenue through quoting, upselling, and cross-selling. • Identify new business opportunities within existing accounts. • Support Channel Managers with sales opportunities and pipeline management. • Convert leads into sales opportunities. • Assist with onboarding new partners. Financial & Commercial Support /strong> • Ensure pricing and margins are accurate. • Manage discounts according to company guidelines. • Ensure credit checks are completed before processing orders. • Support debtors and forecasting processes. Operational Support /strong> • Process quotes, orders, and vendor registrations accurately and on time. • Maintain accurate CRM and ERP records. • Coordinate with warehouse and logistics teams for successful deliveries. • Resolve order queries and escalate issues when necessary. Vendor & Product Knowledge • Maintain strong knowledge of vendor products, pricing, promotions, and programs. • Ensure correct product positioning and alignment with vendor strategies. • Participate in vendor training and engagement sessions. Partner & Customer Service • Provide professional and responsive communication to partners and vendors. • Build strong relationships and ensure a positive customer experience. • Act as a reliable commercial support contact for partners. Teamwork & Development • Contribute positively to team culture and collaboration. • Support and mentor junior team members where required. • Complete required product, vendor, and internal training programs. • Continuously improve sales, system, and commercial skills. REQUIREMENTS: Internal training associated with competencies: • During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience. REQUIREMENTS: • Bachelor’s degree in business, Marketing, Finance, or a related field is advantageous. • Previous experience in internal sales or commercial support is preferred within the telecommunications/ IT distribution industry. • Understanding of sales processes, pricing, margins, CRM, and ERP systems. • Strong communication, organisational, and problem-solving skills. • Valid driver’s license and reliable vehicle. SKILLS AND ABILITIES: • Sales and customer service skills • Understanding of pricing, margins, and basic finance • Ability to use CRM and ERP systems • Organised and able to manage multiple tasks • Problem-solving ability • Teamwork and collaboration • Willingness to learn products and systems • Basic understanding of sales processes (quote to cash) ABILITY TO MEET JOB REQUIREMENTS: • Strong attention to detail• Good communication skills OFFICE REQUIREMENTS: • Office-based working environment.• Semi-formal dress code.• Working hours are from 08:00 – 17:00.• Excellent international business language skills (English), both written and verbal.• Reliable transport to and from the office. NOTE: • This is a permanent position subject to a successful three-month probationary period.• You will be required to perform such duties as reasonably required by the business. • Your job description may be amended from time to time if it is valid and reasonable. • You will serve the Company or any Associated Entity in such capacity as management may reasonably require.• Duties must be performed` faithfully, diligently, and to the best of your abilities. • You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.• You may be required within reason, to work outside of set duties and/or perform

A well established South African ERP Consulting and Technology company specialising in the delivery, implementation, and support of enterprise grade ERP solutions is looking for a Technical Specialist to join their team in Johannesburg, GP. The business works with medium sized organisations through to large multinational customers, particularly in complex industries such as manufacturing, distribution, supply chain, aerospace & defence, and operationally intensive environments. Responsibilities: ERP Environment Delivery & Support /h3> Install, configure, deploy, and support ERP environments across: On‑premises Hybrid Cloud‑enabled models Work with multiple ERP solutions, including platforms similar in complexity and architecture to Epicor Kinetic Support environments for medium‑sized businesses and large multinational customers Manage ERP upgrades, patches, performance optimisation, and complex technical issues Act as a senior escalation point for ERP‑related technical challenges ERP Platform & Deployment Knowledge Maintain a strong understanding of: How different ERP platforms are deployed and supported The differences between on‑premises, hybrid, and cloud ERP architectures Apply this understanding across a variety of customer environments Support ERP integration and technical enablement across platforms Microsoft & Cloud Architecture Design, support , and maintain hybrid architectures using Microsoft Azure Manage and support ERP‑related application environments hosted via IIS Understand ERP application scaling, availability, and operational support models Microsoft Dynamics Exposure Understand and support the deployment and management of: Microsoft Dynamics 365 Business Central Maintain a working understanding of: Dynamics 365 Finance & Supply Chain deployment concepts and architecture Technical Leadership & Stakeholder Management Perform hands‑on technical work while also: Assisting and guiding internal technical team members Sharing best practices and technical knowledge Coordinating and managing third‑party vendors and hosting providers Work closely with ERP consultants, developers, project managers, and customers Provide technical input into planning, estimation, and solution design Security, Compliance & Governance Ensure ERP environments adhere to security and compliance best practices Oversee access controls, environment segregation, patching, and audit readiness Maintain technical documentation, standards, and operational procedures Requirements: Experience Minimum 5–8 years’ experience in a technical role supporting ERP or enterprise systems Proven experience working across: On‑premises, hybrid, and cloud ERP environments Customer‑facing, multi‑environment landscapes Experience managing or coordinating internal resources and third‑party providers Technical Knowledge (Essential) Strong experience with ERP software platforms (vendor agnostic) Understanding of ERP deployments similar to Epicor Kinetic Microsoft Azure (hybrid architecture concepts) IIS Enterprise application deployment and operational support /p> Strong understanding of security and compliance requirements Qualifications & Certifications Appropriate tertiary qualification in IT , Computer Science, or a related field (preferred) Relevant certifications (Microsoft, Azure, ERP, infrastructure, or security) are advantageous Apply for this role today, contact Gaby Turner at or on Linkedin You can also visit the Hire Resolve website: hireresolve.us or email us your CV: it

Job Description Job Title: Trade Marketing Specialist Department: Marketing Reports to: Divisional Marketing Manager Role Overview: We are looking for a highly organized, energetic, and people-centric Trade Marketing Specialist to drive our brand visibility, activations, and sales support initiatives across the informal market. This role is logistics-heavy and field-focused, requiring someone who can coordinate promotional activations, information kiosks, branded presence, promotional staff, and events across multiple regions while ensuring strong execution on the ground. The ideal candidate is excellent with people, comfortable working in diverse communities, able to communicate in multiple South African languages, and passionate about finding innovative ways to reach traders, customers, and sales targets in high-traffic informal trade environments. Key Responsibilities: Trade Activations & Field Execution Plan, coordinate, and execute trade activations, roadshows, information kiosks, and in-field brand presence. Manage all logistics for activations including venues, permits, branding, transport, stock, and promotional staff. Ensure high-quality execution and brand visibility in informal trading environments. Conduct regular field visits to monitor and support activations. Promotional Staff & Agency Management Brief, manage, and oversee promotional staff. Ensure staff are trained, well presented, and aligned to campaign objectives. Manage attendance, performance, and reporting from field teams. Branding & Visibility Opportunities Identify new branding opportunities in high-traffic informal trade areas. Coordinate the production and placement of in-field branding (gazebos, banners, posters, kiosks, etc.). Ensure branding is maintained and refreshed where necessary. Sales Support & Innovation Work closely with the sales team to design activations that drive sales targets. Develop innovative trade marketing initiatives to attract merchants and end customers. Support product launches and promotions through trade-focused initiatives. Logistics & Planning Maintain detailed activation plans, calendars, budgets, and stock lists. Ensure timely delivery of all materials required for activations. Reporting & Insights Compile post-activation reports with photos, insights, and performance feedback. Provide recommendations for improving future activations. Track spend vs budget and ensure cost efficiency. Requirements: Experience 3–5 years’ experience in Trade Marketing or Field Marketing Experience working in the informal market or township trade environments is highly advantageous. Experience managing promotional staff or agencies. Skills & Competencies Organized with strong logistics and planning ability. Excellent people skills and confident working in diverse communities. Ability to speak multiple South African languages (highly advantageous). Strong problem-solving and on-the-ground decision-making ability. Creative thinker who can identify new opportunities for brand visibility. Comfortable working in the field and travelling regularly. Strong administrative and reporting skills. Ability to work under pressure and manage multiple projects simultaneously. Personal Attributes Energetic and hands-on. Proactive and self-driven. Detail-oriented. Adaptable and resourceful in informal environments. Passionate about community engagement and informal trade. Key Performance Indicators (KPIs): Successful execution of trade activations and events. Increased brand visibility in informal trading areas. Quality and consistency of in-field branding. Sales team support and contribution to sales targets. Efficient management of promotional staff and agencies. Accurate planning, budgeting, and reporting. What Success Looks Like in This Role: This person ensures that wherever our brand shows up in the informal market, it is visible, professional, engaging, well executed and converts both merchant and customers - turning trade marketing activity into real sales impact.