[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-excel-and-grace-consulting-passenger-relations-officer-tcBN8e":3},{"id":4,"title":5,"departement":6,"description":7,"createdAt":8,"updatedAt":9,"publishedAt":10,"closedAt":11,"company":12,"domains":27,"status":31,"slug":32,"uniqueCode":33,"ogImage":34,"questionnaire":6,"displayScoreForJobseeker":35,"workModel":6,"jobTypes":36,"experiencesLevels":6,"hardFilters":38,"minSalary":42,"maxSalary":43,"address":44,"currency":47,"isExternal":35,"externalLink":48,"externalPlatform":49},"6a9b9ab4843decbc1ee04b0f","Passenger Relations Officer",null,"\u003Cp>\u003Cb>Responsibilities\u003C/b>:\u003Cbr />\u003C/p> \u003Cul>\u003Cli>Attend to passenger enquiries, complaints and feedback professionally.\u003Cbr />\u003C/li>\u003Cli>Support smooth boarding, travel and passenger coordination.\u003Cbr />\u003C/li>\u003Cli>Coordinate with drivers and the Operations Team to resolve passenger issues.\u003Cbr />\u003C/li>\u003Cli>Provide timely updates on delays, schedule changes and other disruptions.\u003Cbr />\u003C/li>\u003Cli>Maintain strong passenger relationships and promote excellent customer service.\u003Cbr />\u003C/li>\u003Cli>Monitor passenger satisfaction and identify service improvement opportunities.\u003Cbr />\u003C/li>\u003Cli>Maintain accurate records and prepare passenger-relations reports.\u003Cbr />\u003C/li>\u003C/ul> \u003Cp>\u003Cbr />\u003Cb>Requirements:\u003C/b>\u003Cbr />\u003C/p> \u003Cul>\u003Cli>A minimum of an HND in a relevant field.\u003Cbr />\u003C/li>\u003Cli>2–4 years’ experience in customer service, transportation, hospitality, travel or a related role.\u003Cbr />\u003C/li>\u003Cli>Excellent communication, interpersonal, and problem-solving skills.\u003Cbr />\u003C/li>\u003Cli>Strong emotional intelligence and conflict-resolution ability.\u003Cbr />\u003C/li>\u003Cli>Professional, confident, and customer-focused.\u003Cbr />\u003C/li>\u003Cli>Ability to work in a fast-paced operational environment.\u003Cbr />\u003C/li>\u003Cli>Must currently reside in Lagos.\u003C/li>\u003C/ul> \u003Cp>\u003Cb>\u003Cbr />\u003C/b>\u003C/p> \u003Cp>\u003Cb>Location: \u003C/b>Lagos \u003C/p> \u003Cp>\u003Cb>Remuneration: NGN \u003C/b>300,000 Monthly \u003C/p> \u003Cp>\u003Cb>Benefit: \u003C/b>Travel Allowance\u003C/p> \u003Cp>\u003Cb>Note:\u003C/b> Only candidates who meet the stated requirements and are currently based in Lagos will be considered.\u003C/p> \u003Cbr />","2026-09-05T04:29:40.660000Z","2026-10-11T02:08:38.884000Z","2026-09-05T04:29:41.282000Z","2026-12-02T04:29:41.282000Z",{"id":13,"name":14,"bio":15,"website":6,"email":16,"logoUrl":6,"webAccess":6,"country":17,"isDeleted":18,"isVerified":6,"createdAt":19,"credits":20,"phoneNumber":21,"billingType":22,"offerCount":23,"planUsage":24,"createdBy":6},"69d7293b1f6effb97362d299","Excel and Grace Consulting","Excel & Grace Consulting helps businesses transition from hustle-driven to system-driven by building sustainable institutions through consulting in strategy, leadership, and systems.","marvelous.consulting@eandg.com.ng","NG",false,"2026-04-09T04:21:15.121000Z",0,"+234 912 646 0449","credits",8,{"name":25,"limits":26,"limitsResetAt":6},"free",{"activeOffers":20,"talentPool":20,"storageMb":20,"candidateDetailsPerMonth":20,"matchesPerMonth":20,"assessmentsPerMonth":20,"cvDownloadLimit":20},[28],{"domainName":29,"strength":30},"Consulting",80,"published","excel-and-grace-consulting-passenger-relations-officer-tcBN8e","tcBN8e","https://d3271xlc036mcy.cloudfront.net/og/Passenger-Relations-Officer-tcBN8e.png",true,[37],"full_time",{"countries":39,"educationLevels":6,"schools":6,"languages":6,"jobseekerTypes":40},[17],[41],"talent",250000,400000,{"street":6,"country":45,"countryCode":17,"postalCode":6,"city":46,"administrativeArea":6,"subAdministrativeArea":6,"locality":6,"subLocality":6,"geo":6},"Nigeria","Lagos","NGN","https://www.jobberman.com/listings/passenger-relations-officer-erxvej","Jobberman"]