[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-hr-studio-hotel-receptionist-SVRUUt":3},{"id":4,"title":5,"departement":6,"description":7,"createdAt":8,"updatedAt":9,"publishedAt":10,"closedAt":11,"company":12,"domains":6,"status":24,"slug":25,"uniqueCode":26,"ogImage":27,"questionnaire":6,"displayScoreForJobseeker":28,"workModel":6,"jobTypes":29,"experiencesLevels":6,"hardFilters":31,"minSalary":35,"maxSalary":36,"address":37,"currency":40,"isExternal":28,"externalLink":41,"externalPlatform":42},"6a4f143fac0208a64b243013","Hotel Receptionist",null,"\u003Cp>\u003Cb>Employer: \u003C/b>De Alena Villas & Hotel\u003Cbr />\u003Cb>Location: \u003C/b>Mbarara City\u003Cbr />\u003Cb>Reports To: \u003C/b>Hotel Manager\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>The ideal candidate should be well-presented, organized, and able to multitask in a small hotel environment.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Key Duties and Responsibilities\u003Cbr />\u003C/b>Front Desk & Guest Services\u003Cbr />Welcome guests and visitors professionally and courteously.\u003Cbr />Handle guest check-ins and check-outs.\u003Cbr />Receive and manage room reservations made in person, by phone, WhatsApp, or social media.\u003Cbr />Answer guest inquiries and provide information about hotel services and rates.\u003Cbr />Respond promptly to guest requests and concerns.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Reservations & Sales Support\u003Cbr />\u003C/b>Maintain an up-to-date record of room bookings and availability.\u003Cbr />Follow up on reservation inquiries to convert them into bookings.\u003Cbr />Promote hotel rooms, restaurant services, and ongoing offers to guests and prospective customers.\u003Cbr />Assist in maintaining the hotel’s WhatsApp, Facebook, and other communication platforms as directed by management.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Cash Handling & Records\u003Cbr />\u003C/b>Receive payments and issue receipts.\u003Cbr />Maintain accurate records of guest payments and bookings.\u003Cbr />Prepare simple daily cash and occupancy reports.\u003Cbr />Ensure proper accountability for cash received during shifts.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Administrative Duties\u003Cbr />\u003C/b>Keep the reception area clean and organized.\u003Cbr />Maintain guest registers and other front desk records.\u003Cbr />Coordinate with housekeeping to ensure rooms are ready for arriving guests.\u003Cbr />Report maintenance issues, customer complaints, or operational concerns to the Hotel Manager.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Qualifications\u003Cbr />\u003C/b>Minimum of a Diploma in Hospitality, Tourism, Business Administration, Customer Care, or a related field.\u003Cbr />Previous experience in customer service, reception, hospitality, or sales is an added advantage.\u003Cbr />Basic computer skills including Microsoft Word, Excel, email, and WhatsApp communication.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Skills and Competencies\u003Cbr />\u003C/b>Excellent customer care and communication skills.\u003Cbr />Friendly and professional personality.\u003Cbr />Good organizational and record-keeping skills.\u003Cbr />Ability to multitask and work with minimal supervision.\u003Cbr />Basic cash-handling and accountability skills.\u003Cbr />Honest, reliable, and presentable.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Working Hours\u003Cbr />\u003C/b>The Receptionist will work according to a shift schedule and may be required to work weekends and public holidays.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Key Performance Indicators (KPIs)\u003Cbr />\u003C/b>Guest satisfaction and feedback.\u003Cbr />Accuracy of reservations and guest records.\u003Cbr />Timely response to customer inquiries.\u003Cbr />Cash accountability.\u003Cbr />Occupancy and booking conversion support.\u003Cbr />Attendance, punctuality, and professionalism.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>Compensation\u003Cbr />\u003C/b>Salary: Negotiable based on qualifications and experience.\u003C/p> \u003Cp>\u003Cbr />\u003C/p> \u003Cp>\u003Cb>How to Apply:\u003C/b>\u003C/p> \u003Cp>All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section\u003C/p>","2026-07-09T03:23:43.456000Z","2026-07-12T12:29:45.549000Z","2026-07-09T03:23:44.150000Z","2026-08-21T03:23:44.150000Z",{"id":13,"name":14,"bio":6,"website":6,"email":6,"logoUrl":6,"webAccess":6,"country":15,"isDeleted":16,"isVerified":6,"createdAt":17,"credits":18,"phoneNumber":6,"billingType":19,"offerCount":20,"planUsage":21,"createdBy":6},"6a4dc2743bb15d67e0556373","HR Studio","UG",false,"2026-07-08T03:22:28.141000Z",0,"credits",4,{"name":22,"limits":23,"limitsResetAt":6},"free",{"activeOffers":18,"talentPool":18,"storageMb":18,"candidateDetailsPerMonth":18,"matchesPerMonth":18,"assessmentsPerMonth":18,"cvDownloadLimit":18},"published","hr-studio-hotel-receptionist-SVRUUt","SVRUUt","https://d3271xlc036mcy.cloudfront.net/og/Hotel-Receptionist-SVRUUt.png",true,[30],"full_time",{"countries":32,"educationLevels":6,"schools":6,"languages":6,"jobseekerTypes":33},[15],[34],"talent",300000,500000,{"street":6,"country":38,"countryCode":15,"postalCode":6,"city":39,"administrativeArea":6,"subAdministrativeArea":6,"locality":6,"subLocality":6,"geo":6},"Uganda","Mbarara","UGX","https://www.brightermonday.co.ug/listings/hotel-receptionist-q2jwkj","BrighterMonday"]