CLINICAL OFFICER

DEPARTMENT: MEDICAL REPORTS TO: HR MANAGER
JOB SUMMARY: The Company Clinical Officer is responsible for providing comprehensive medical care to employees within the organization. This includes diagnosing and treating work related illnesses and injuries, conducting health assessments, providing health counselling, and contributing to the development and implementation of workplace wellness programs. The Company clinical officer plays a critical role in maintaining a healthy and safe work environment, ensuring compliance with legal health standards, and promoting employee well-being
KEY RESPONSIBILITIES: MEDICAL CARE AND TREATMENT:

• Provide immediate care for work-related injuries and illnesses, including first aid and emergency medical assistance.
• Diagnose and treat common medical conditions that may arise in the workplace, offering advice on treatment and care.
• Refer employees to external healthcare providers or specialists when necessary

HEALTH ASSESSMENTS & MONITORING:

• Conduct pre-employment medical assessments and fitness-for-duty evaluations.
• Regularly monitor employee health and wellness through routine check-ups or screenings.
• Carry out health risk assessments to identify any potential hazards or health concerns related to the work environment.

HEALTH SAFETY COMPLIANCE:

• Ensure the organization complies with local and international health and safety laws and regulations on health.
• Advice management on issues related to occupational health and safety, including risk assessments and necessary precautions.
• Develop, implement, and review health and safety protocols, including emergency medical response plans.

EMPLOYEE WELLNESS PROGRAM:

• Design and promote wellness programs aimed at improving the overall health of employees (e.g., stress management, nutrition advice, and exercise programs).
• Offer counselling on lifestyle issues such as smoking cessation, mental health support, and work life balance.
• Coordinate vaccination programs, and other preventive health measures.

RECORD KEEPING & REPORTING:

• Maintain accurate and confidential medical records for all employees.
• Prepare health-related reports for management, highlighting trends, potential concerns, and recommendations for improvements in employee health management.
• Manage worker's compensation claims and support employees through the process.

EMERGENCY PREPAREDNESS

• Maintain accurate and confidential medical records for all employees.
• Provide first aid and emergency care during incidents or accidents at the workplace.
• Ensure that the workplace is equipped with necessary first aid supplies and medical kits.
• Lead or assist in the development of emergency response protocols for medical emergencies.

TRAINING AND EDUCATION

• Provide health education to employees, such as ergonomics, mental health awareness, and stress reduction techniques.
• Conduct training sessions on safety procedures, handling of workplace injuries, and general health best practices.

COLLABORATING WITH HR AND MANAGEMENT

• Work closely with HR and management teams to handle cases of employee sickness, absence, or long-term medical leave.
• Advise on reasonable accommodations for employees with medical conditions or disabilities.
• Assist with return-to-work programs for employees recovering from illness or injury.

QUALIFICATIONS AND SKILLS:

• Diploma in Clinical Medicine and Surgery from a recognized institution or bachelor’s degree in clinical medicine and Community Health.
• Registration with the Clinical Officers Council.
• Strong clinical skills and knowledge.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and in a fast-paced environment.
• Proficiency in computer applications, including electronic health records.
• Commitment to providing high-quality patient care.

CORE COMPETENCIES :

• Communications

Inspirational – ability to convey messages with passion and drive employee engagement

Concise – simple and clear in communications, able to focus on the important elements

• Dynamism

Self-motivated – desire to exert discretionary effort, proud of own outputs

Pace and pragmatism – balances rigour with timelines for a fast- paced environment

• Influencing others

Persuasive – comfortable influencing / persuading others.

Coaching – looks to help others get to solutions rather than impose them directly.

• Strategic

Fairness – holds up a mirror to the organisation and acts in a consistent and fair manner.

Commercially aware – seamlessly makes the connections between performance of the business and the people agenda.

SKILLS/ATTRIBUTES REQUIRED:

• Good communication and interpersonal skills
• Team player.
• Leadership skills
• Compassionate
• Honesty and integrity

WORKING CONTACTS: Internal:

• With all the departments in the region.

External:

• The medical officer of health MOH/GOK as the situation may demand
• The various medical health facilities in the region.
• Non-governmental organizations and other organizations providing health-related services

MEASURES OF PERFORMANCE

• Personal initiative
• Maintaining patients' confidence
• Good people management.
• Timely and efficient performance of attending to the patients.