Key Responsibilities:

Monitor showroom stock levels, record inventory movements, and promptly report low stock or discrepancies to Management.
Prepare and issue accurate sales invoices, receipts, and other transaction documents in a timely manner.
Coordinate communication between showroom staff, Management, and customers, ensuring timely follow-up on key actions.
Send reminders and follow-ups regarding customer orders, payments, deliveries, appointments, and other operational activities.
Professionally handle incoming telephone calls, respond to customer enquiries, take messages, and escalate issues where necessary.
Design and publish promotional flyers, product updates, and marketing content across the company's social media platforms in line with approved brand guidelines.
Maintain accurate and well-organized physical and electronic records, including invoices, inventory records, supplier information, and correspondence.
Provide administrative support, including scheduling meetings, managing office supplies, and assisting with special projects, promotional activities, and events.
Ensure the showroom consistently reflects the company's brand standards through proper presentation and organization.
Perform any other administrative or operational duties assigned by Management.

Qualifications and Experience:

Minimum of a Diploma or Degree in Business Administration, Retail Management, Marketing, or a related field will be an added advantage.
At least 1–2 years' experience in administration, retail operations, customer service, or a similar role.
Experience within the fashion, retail, or lifestyle industry will be an advantage.

Skills and Competencies:

Strong organizational and time management skills.
High level of accuracy and attention to detail.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word and Excel).
Familiarity with Point of Sale (POS) systems and basic invoicing processes.
Good working knowledge of social media platforms such as Instagram, Facebook, TikTok, and WhatsApp Business.
Basic graphic design skills using tools such as Canva will be an added advantage.
Strong customer service orientation with a professional telephone manner.
Ability to multitask, prioritize assignments, and work independently.
Trustworthy, reliable, and able to maintain confidentiality.

Working Conditions:

Full-time, showroom-based role located in Accra.
Occasional evening or weekend work may be required during promotional events, product launches, or exhibitions.

Compensation and Benefits:

Competitive salary GHS2000.00-GHS2500.00, Weekly transportation
Statutory employment benefits.
Opportunities for professional development and training in retail operations, merchandising, customer experience, and digital marketing.

Note: Would prefer Candidates in and around Spintex, Lashibi, Sakumono, and

their environs.

Location: Nungua Barrier office

Administrative Officer