Telesales Agent

Responsibilities:

• Make outbound calls to customers and prospective customers.
• Promote products, services, promotions, and special offers.
• Drive customer engagement, orders, and product adoption.
• Handle customer questions, objections, and concerns professionally.
• Follow up with customers and maintain accurate records of interactions.
• Meet daily and weekly call volume, sales, and conversion targets.
• Gather customer feedback and share relevant insights with the team.
• Maintain a high level of customer service throughout every interaction.

Requirements:

• A minimum of a diploma in any field.
• 0–2 years of experience in telesales, sales, customer service, or a related role.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and objection-handling abilities.
• Target-driven, commercially minded, and results-oriented.
• Ability to work effectively with sales targets and KPIs.
• Strong customer service and relationship-building skills.
• Good attention to detail and record-keeping skills.
• Proficiency in using CRM or customer engagement tools is an added advantage.

Remuneration: NGN 300,000 Monthly.

What We Offer:

• Medical coverage.
• Lunch allowance.
• Housing assistance.
• A supportive and growth-focused work environment.

Note: This is a full-time, in-person role based at our Ikoyi office.