Dental Assistant/Receptionist

 Location: Nairobi

Type: Full-Time

Key Responsibilities:

1. Front Office Management:
   

○ Welcome patients, schedule appointments, and manage the reception area.

○ Handle phone inquiries and respond to emails promptly and professionally.

○ Maintain patient records using dental management software and ensure confidentiality.

1. Clinical Assistance:
   

○ Assist the dentist during procedures by preparing instruments, materials, and patients.

○ Sterilize and maintain dental instruments and equipment.

○ Educate patients on oral hygiene practices and post-treatment care.

1. Administrative Tasks:
   

○ Manage billing, invoicing, and insurance documentation.

○ Ensure the clinic operates efficiently by ordering supplies and maintaining an organized workspace.

○ Maintain accurate records and prepare reports as required.

Qualifications:

● Minimum KCSE grade of C-.

● Proficiency in computer use, including familiarity with dental or medical software (training can be provided).

● Certificate/Diploma in Dental Assisting is an added advantage but not mandatory.

● Strong communication and organizational skills.

Personal Attributes:

● Friendly and professional demeanor with excellent customer service skills.

● Ability to multitask and work effectively in a fast-paced environment.

● Keen attention to detail and a proactive attitude.