Switchboard Operator and Administrator (Non EE) PTA

Introduction

We are an established industry leader in transport and relocations with a national presence in all major cities. We focus on developing our staff internally, offering excellent opportunities for long-term growth within the company.

We are seeking a highly organized and experienced Receptionist and Administrator to join our team. This role involves managing inbound calls via the national switchboard while providing administrative support. The ideal candidate will have exceptional multitasking abilities, a strong customer service orientation, and the capacity to handle high-pressure situations with maturity and efficiency.

Duties & Responsibilities

• Answer high-volume incoming calls in both fluent Afrikaans and English.
• Respond to general telephone and email queries.
• Assist with managing a busy national switchboard.
• Process and issue invoices.
• Send relevant documentation to customers and follow up on incomplete information.
• Perform general office administration duties.
• Undertake ad hoc responsibilities as required.