DFS Business Development Manager – Mwanza at KCB Bank

Job Description Drive DFS Business Growth Develop and execute area specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Mwanza. Expand Mobile and Internet Banking Adoption Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage. Grow Merchant Acquiring Business Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage. Develop Agency Banking Network Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth. Build Strategic Partnerships Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption. Market Intelligence and Opportunity Identification Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies. Manage Sales Pipeline and Business Development Activities Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products. Monitor Performance and Deliver Growth Targets Track key performance indicators (KPIs) including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation. Coordinate Cross-Functional Execution Work closely with business segments, operations, technology, risk & compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions MINIMUM POSITION QUALIFICATION REQUIREMENTS Academic & Professional Particulars Detail Specific Field or Qualification Need Type[1] Education Bachelor’s degree Bachelor in Banking/Finance or equivalent RQ Professional Qualifications Merchant Acquiring and card background AA Master’s Degree Business Administration AA Experience Total Minimum No of Years Experience Required 4 [1] Need Types are : RQ = Required, AA = Added Advantage Apply Now Job Info Job Identification 6491 Job Category Management Posting Date 08/24/2026, 08:24 PM Apply Before 09/07/2026, 08:00 PM Degree Level Bachelor’s Degree Job Schedule Full time Locations Tanzania, United Republic of