Cashiers

Duties and Responsibilities

Revenue Growth

o Drive an enhanced guest experience, ensure compliance with operational procedures and accuracy of financial transactions, all points of sale, and maximize hotel revenues by focusing on food & beverage revenue streams.

o Work with the F&B Manager to develop programs to increase F&B revenue.

o Participate in initiatives to upsell and promote outlets.

o Foster a culture of cross-selling within the team.

Financial Management / Budget/ Costs and Assets

o Operate within the annual budget guidelines and maintain tight control of such.

o Maintain the necessary stock of supplies in all outlets and control expenses.

Structure, Systems, Procedures

o Ensure compliance with all standard manuals, policies, and procedures within the hotel, ensuring continuous improvement to exceed guest expectations.

o Monitor quality of guest service and ensure a positive experience for the guests in the hotel. 

Cashiering Operations

o Ensure bills are accurate by verifying the orders posted in the POS system against the physical table, settle and print them on request of waiters

o Continuously take a physical record of the number of pax in the restaurant during the shift and reconcile with covers posted to the system.

o Know the daily/ weekly specials and offers

o Ensure all payments are classified in accordance with hotel procedure

o Process credit card, cheque, and cash payments in accordance with correct procedure and handle foreign currency exchange following the laid-down procedure

o Ensure all bills put on a room charge are handed in to Reception and signed for

o Ensure all money in custody is safe and secure

o Ensure safe custody of the Restaurant’s house bank (float) and ensure the amount is intact.

o Ensure the till balances.

o Prepare end-of-shift report and reconcile physical cash against cash as per the end-of-shift report printed from the POS

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section