Aftersales Customer Service Consultant (Manufacturing)

Our client, a well-established and progressive manufacturing and equipment distribution company, seeks to employ a professional, organized and high energy Customer Service Consultant to provide customer service and support to their international customer bases. PLEASE NOTE THIS IS NOT A CALL CENTRE ROLE BUT RATHER A ROLE IN THE MANUFACTURING, PACKAGING OR RELATED TECHNICAL SECTOR, REQUIRING SIMILAR INDUSTRY EXPERIENCE. KEY REQUIREMENTS TO MEET FOR CONSIDERATION:

• You will have a Matric, coupled with 3years experience in customer service or technical customer support within the engineering, or manufacturing sector.
• You will have experience in preparing accurate quotes, converting quotes into work orders and relevant customer invoicing in foreign currencies.
• You will have experience in assisting debtors in terms of batching orders, invoices and payment allocation and following up on payments
• You will have experience in loading rental agreements, etc onto the ERP systems, as well as maintaining the data in terms of pricing, increases, etc
• Fluency in English is critical.
• You must have a valid driver’s licence, own car and a clear criminal and credit record

Due to the exceptionally high volume of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.