HR Administrator

Role Purpose:

To deliver efficient, accurate, and professional HR administrative support across the employee lifecycle, ensuring high-quality HR operations, reliable data management, and a positive employee experience in line with company policies and legislative requirements.

Main Accountabilities:
HR Operations & Administration

• Provide administrative support across the full employee lifecycle (hire to exit)
• Prepare and issue HR documentation (contracts, amendments, confirmation and exit letters)
• Coordinate onboarding and offboarding processes and logistics
• Manage the HR shared mailbox and respond to general HR queries
• Liaise with internal stakeholders (managers, IT, payroll, finance) to support HR processes
• Provide administrative support to HR projects and initiatives

Employee Records & HRIS Management

• Capture and maintain accurate employee data on the HRIS
• Maintain complete and up-to-date employee personnel files
• Process employee lifecycle changes (appointments, transfers, terminations)
• Perform data validation and support HR data audits
• Generate standard and ad hoc HR reports
• Ensure compliance with POPIA and data governance standards

Payroll & Benefits Administration

• Capture and submit accurate payroll inputs within required deadlines
• Perform initial payroll checks and support payroll reconciliation processes
• Resolve employee payroll queries and escalate where required
• Administer employee benefits (medical aid, retirement funds, etc.)
• Process benefit changes and liaise with providers
• Maintain accurate payroll records and supporting documentation

HR Compliance & Governance

• Maintain HR records in line with legislative and audit requirements
• Support statutory reporting (EE, Skills Development, UIF, COIDA)
• Ensure adherence to HR policies and procedures
• Maintain documentation for employee relations processes
• Support HR audits and compliance reviews

Employee Experience & Engagement

• Coordinate employee engagement and culture initiatives (events, campaigns, recognition programmes)
• Manage employee communications (new joiner announcements, birthdays, anniversaries, internal updates)
• Support the administration of surveys and feedback initiatives
• Assist in promoting engagement initiatives to drive participation
• Contribute to a positive and consistent employee experience through HR interactions

Recruitment & Talent Acquisition Support

• Coordinate interview scheduling, candidate communication, and logistics
• Maintain accurate candidate data on the ATS
• Prepare offers of employment and support pre-employment processes
• Support a professional and efficient candidate experience

Employee Support & HR Services

• Act as a first point of contact for HR queries
• Provide accurate and timely support to employees and managers
• Escalate complex queries where required
• Contribute to a high-quality HR service experience

Qualifications:

• Degree in Human Resources, Industrial Psychology, or a related field

Experience:

• 2–5 years’ experience in a Human Resources administrative or HR support role
• Experience supporting HR operations across the employee lifecycle
• Exposure to HR systems (Sage 300 People preferred) and payroll processes advantageous

Skills:

• HR administration across the employee lifecycle
• HRIS and employee data management
• Payroll input preparation and benefits administration support
• Knowledge of South African labour legislation and HR practices
• HR reporting and data analysis
• Employee records and document management
• Microsoft Office and HR systems proficiency

Competencies:

• High attention to detail and accuracy
• Strong organisational and time management skills
• Service-oriented with a proactive mindset
• Professional, reliable, and accountable
• Strong communication and interpersonal skills
• Discreet, with a high level of confidentiality and integrity
• Collaborative team player
• Able to manage multiple priorities in a fast-paced environment