Debtors Manager – Wet Condiments Category

Our client, a leading food industry company in the Wet Condiments and Ambient Products categories, is seeking to appoint a Debtors Manager based in Cape Town or Johannesburg.

The role is responsible for leading the accounts receivable function, ensuring accurate billing, timely statement distribution, correct allocation of receipts, and efficient resolution of customer queries. The successful candidate will maintain disciplined debtor management in line with aging requirements to support healthy cash flow and financial control.

The organisation operates in a dynamic, growth-focused environment that values innovation, strong customer relationships, and employee development, with a commitment to being a leading producer and distributor of high-quality food brands in South Africa.

KPIs

• Accounts Receivable / Debtors : Oversee the customer billing process to ensure invoices and credit notes are raised accurately, timeously, and in line with approved pricing, supporting documentation, and internal controls.
• Manage receipt allocation and reconciliation processes, ensuring timely resolution of unallocated cash and recurring exceptions through root-cause analysis and corrective actions.
• Ensure monthly customer statements are issued and dispute/query follow-ups are actioned, monitoring proof of payment and remittance information to support accurate allocation and effective collections.
• Own and review debtor reconciliations and month-end accounts receivable close activities, ensuring accurate reporting, compliance, and timely resolution of reconciling items.
• Log, track, and resolve customer account queries (pricing differences, deductions, short payments) with internal teams.
• Drive collections by monitoring ageing and escalating overdue accounts/risks to the Head of Finance.
• Maintain accurate filing and customer master data; ensure documents are complete for audit and internal controls.
• Create and maintain customer accounts in line with company policies.
• Drive Monthly aging meetings, provide feedback and pro-active actions to resolve issues