Supervisor Compliance Training

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About this role

The Compliance Supervisor – Training is responsible for developing, coordinating, and delivering compliance training programs to ensure that partners , sub-agents and employees understand and adhere to organizational policies, regulatory requirements, and industry standards. The role also supervises compliance activities, monitors adherence, and collaborates with internal stakeholders to reduce risks and maintain a strong culture of compliance.

Roles & Responsibilities

Compliance Training & Development

• Design, implement, and update compliance training programs (Code of Conduct, Anti-
• Bribery, Data Privacy, Ethics, Workplace Safety, etc.).
• Conduct in-person and virtual training sessions for partners, sub-agents, and employees.
• Maintain training calendars, attendance tracking, and training records.
• Develop engaging learning materials (presentations, guides, case studies).
• Monitor training completion rates and ensure compliance with deadlines.
• Prepare reports and dashboards on compliance performance and training outcomes.

Compliance Visitation Program

• Identify gaps in relation to regulatory requirements governing money transfer activities in
• Africa.
• Conduct compliance visits within the partner network in Africa to assess their regulatory and compliance frameworks.
• Perform regulatory reviews and develop monitoring dashboards for money transfer activities across the partner and correspondent network.
• Prepare summary reports following reviews, highlighting key deficiencies and areas requiring remediation.

Request Management and KYC File Updates

• Respond to requests from correspondents and partners (transaction history, access management, reporting of operational issues).
• Update KYC files of financial partners.

Collaboration & Stakeholder Support

• Work closely with COB, Business, Legal, Operations, and QA teams.
• Support managers in addressing compliance issues within their teams.
• Facilitate workshops to strengthen ethical decision-making and internal control practices.

Position requirements

• Bachelor’s degree in Law,
  Solliciteer via EmploiDakar