Server Integration Specialist & Technical Support

Key Responsibilities

Server Integration & Infrastructure

• Deploy, configure, and maintain Windows Server systems (2016/2019/2022).
• Manage and optimize VMware vCenter and ESXi environments.
• Implement and administer Veeam Backup & Replication for data protection and disaster recovery.
• Integrate server solutions with existing IT ecosystems, ensuring performance, security, and scalability.
• Collaborate with software development teams to support application deployment and debugging on server infrastructure.
• Monitor system health, proactively resolve incidents, and perform root cause analysis.
• Document system configurations, processes, and integration workflows.

Technical Support for Solutions

• Provide day-to-day technical support to end-users for software solutions (installation, configuration, access issues, and usage guidance).
• Act as the primary contact for error tracking and follow-up – log reported issues, coordinate with dev teams when needed, and ensure timely resolution.
• Maintain a clear and organized support ticket log, documenting each issue, root cause, and resolution.
• The role may require travel to any field location abroad, particularly outside Ghana, to carry out specific tasks as part of the assignment.

Qualifications & Experience

• Minimum 2 years of hands-on experience in server administration and integration.
• Strong expertise in Windows Server (Active Directory, DNS, DHCP, Group Policy).
• Proven experience with VMware vCenter and ESXi (deployment, clustering, and troubleshooting).
• Solid knowledge of Veeam backup and recovery solutions.
• Understanding of storage technologies (SAN, NAS) and networking fundamentals.
• Excellent troubleshooting and problem-solving skills.
• Strong documentation and communication skills.
• Comfortable supporting non-technical users with patience and clarity.

Language Requirements

• Fluent in English (written and spoken).
• Fluent in French (working proficiency – ability to communicate with regional teams and clients).

Location & Work Arrangement: Based in Accra, Ghana – this is an on-site role at our office.

Salary: Attractive

How to Apply: Please send all documents (cover letter, detailed CV, copy of valid ID, copies of diplomas, andwork certificates) in a single PDF file

Deadline: October 31, 2026.