Category Manager - Corporate Office - Merchandise

Introduction:
To drive strategic category management excellence through decision making, innovative merchandise solutions, and collaborative leadership. This role maximizes sales performance and profitability while ensuring customer-centric product ranges that reinforce market leadership and align with organizational objectives.
Description:

Strategic Category Development

• Drive category strategy development and execution to maximize market opportunities and achieve organizational alignment.

Merchandise Solution Innovation

• Lead innovative merchandise solutions and process improvements across products, systems, and operational standards.

Financial Performance Management

• Manage category budgets, financial performance, and profitability optimization through strategic planning and monitoring.

Stakeholder Relationship Management

• Build and maintain strategic internal and external partnerships to drive collaborative business success.

Customer Centric Service Delivery

• Ensure exceptional customer experience through effective service delivery, complaint resolution, and brand enhancement.

Collaborative Thought Leadership

• Provide visionary leadership and strategic thinking to drive organizational alignment and continuous improvement.

People Leadership and Development

• Lead, develop, and optimize team performance to build a high-performing, skilled, and motivated workforce.

To uphold and promote the company values and culture

Requirements:

Grade 12

Relevant qualification with a Supply Chain Management and/or Finance and/or Business Administration focus (essential).

Proven experience in leading large-scale procurement centralization and optimization initiatives.

Demonstrated expertise in designing and implementing merchandising and category management systems.

Advanced proficiency in data analysis, business intelligence tools, and performance metrics interpretation.

Extensive experience managing organizational transformation and change initiatives across multiple business units.