COUPLES VACANCY - Assistant General Managers - Beach Resort

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LocalisationWild Coast, South Africa
ContratTemps plein
Modèle de travailTélétravail
Clôturedans 5 jours
COUPLES VACANCY - No singles will be consideredAn Assistant General Management Couple supports the General Manager in overseeing the full operation of a rural coastal hotel. This hands-on role requires a dynamic couple where one partner typically focuses on Operations & Guest Experience, and the other on Administration, Finance & HR (or both share responsibilities depending on strengths).The couple ensures smooth daily operations, high service standards, financial control, and strong team leadership in a remote hospitality environment.PARTNER 1: Operations & Guest Experience FocusKey Duties & Responsibilities Hotel Operations ManagementOversee Front Office, Housekeeping, Food & Beverage, and Maintenance departments.Ensure smooth daily operations and service delivery.Act as Duty Manager when required.Maintain 4–5 star service standards. Guest Experience & RelationsWelcome and interact with guests.Handle guest complaints and service recovery professionally.Oversee guest feedback platforms (TripAdvisor, Google Reviews, etc.).Ensure memorable guest experiences aligned with the hotel’s brand. Food & Beverage OversightSupervise restaurant and bar operations.Ensure stock control and cost management.Monitor service standards and hygiene compliance.Work closely with Head Chef on menus and guest preferences. Staff ManagementLead and motivate departmental teams.Conduct daily briefings and staff training.Monitor performance and discipline where required.Foster a positive team culture in a rural environment. Maintenance & Property CareConduct daily property inspections.Report and manage maintenance issues.Ensure facilities and grounds are well maintained.PARTNER 2: Administration, Finance & HR FocusKey Duties & Responsibilities Financial ManagementAssist with budgets, forecasts, and financial reporting.Monitor daily revenue and expenses.Control stock, procurement, and supplier accounts.Oversee petty cash and banking. HR & People ManagementRecruitment and onboarding.Maintain s...

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