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Marketing Executive
Company: Tembo Wild Limited Location: Nairobi About Tembo Wild Limited Tembo Wild Limited is a premier destination management company specializing in luxury travel experiences across Africa. We offer highly customized vacations tailored to the unique needs of families, couples, groups, and solo travelers. At Tembo Wild, we pride ourselves on the deep personal connection we build with our clients – spending time to understand their specific interests to ensure every trip we design is truly exceptional. About the Role The Marketing Executive is responsible for the strategic positioning, creative development, and seamless execution of our global brand and lead-generation initiatives. In this role, you will act as a brand architect – devising sophisticated digital campaigns, directing asset capture, and managing outbound outreach systems by coordinating with internal business development teams and tracking high-value market channels. As a specialist in digital storytelling, multimedia content creation, and automated lead development, you will provide expert guidance on brand aesthetics, ensuring our public-facing platforms consistently reflect a premium "luxury leisure" standard. Whether engineering an immersive visual campaign from the field or optimizing a high-deliverability cold email sequence, the Marketing Executive ensures that every separate creative and analytical element aligns perfectly to expand our international footprint and drive meaningful business growth. Duties and Responsibilities Content Creation and Field Production ● On-Site Asset Capture: Undertake travel and field excursions across key destinations to capture high-end raw photography, video footage, and experiential media. This includes content production at premier luxury properties, regional national parks, reserves, and conservancies, as well as iconic geographic and cultural landmarks (ranging from major natural wonders to niche regional arts and heritage events). ● Storytelling and Copywriting: Translate real-time travel experiences and deep regional insights into sophisticated, evocative long- and short-form copy that resonates with global high-net-worth audiences. ● Future Leadership and Supervision: Establish foundational content workflows and standard operating procedures with the long-term objective of building, mentoring, and supervising a dedicated internal content creation team. Social Media Management and Brand Aesthetics ● Content Curation: Develop and maintain a comprehensive content calendar for Instagram, LinkedIn, and Facebook that aligns perfectly with a premium "luxury leisure" aesthetic. ● Brand Consistency: Oversee the visual cadence of all public channels, ensuring every post communicates exclusivity, deep destination expertise, and impeccable luxury standards. ● Community Engagement: Actively manage digital communities, monitoring industry trends, interacting professionally with followers, and capturing inbound inquiries with a sophisticated, authoritative tone. Design and Production of Marketing Collateral ● Creative Collaboration: Partner directly alongside professional graphic designers to guide the visual direction, layout, and production of high-impact marketing materials. ● Collateral Readiness: Oversee the refinement and output of bespoke digital brochures, trade presentations, and pitch decks tailored to specific global markets. ● Asset Management: Organize and centralize the company's expanding multimedia library, ensuring that regional imagery, property descriptions, and campaign assets remain meticulously categorized and current. Outbound Outreach and High-Deliverability Campaigns ● Campaign Architecture: Design, launch, and optimize sophisticated cold email sequences targeting luxury travel clients. ● Deliverability and Compliance: Monitor domain health, manage email authentication protocols, and oversee list hygiene to guarantee high deliverability and open rates. ● Lead Nurturing and CRM Integrity: Maintain immaculate records within the CRM, tracking engagement history, classifying lead responses, and seamlessly transitioning warm prospects to the Business Development team. ● Performance Analytics: Audit campaign metrics weekly, providing data-backed insights on open rates, response rates, and conversion funnels to continuously refine outreach angles. General Versatility ● Maintain professional flexibility to assist with any additional tasks or projects required by management to ensure business success. Required Competencies ● Academic Background: A University Degree in Marketing, International Business, Communications, or a related field is mandatory. ● Experience: Minimum of 4 years of professional progressive experience in digital marketing, content production, brand management, or corporate communications. ● Subject Matter Expertise: Deep operational understanding of email automation engines, deliverability protocols, and social media ecosystems. Direct experience within luxury tourism or a premium DMC framework is highly advantageous. ● Communication Mastery: Exceptional written and verbal English skills; the ability to compose sophisticated, persuasive, and nuanced copy tailored to high-end international clients and trade partners without relying on contractions or corporate jargon. ● Operational Accuracy: Meticulous attention to data integrity, lead list hygiene, and technical metrics for analytical reporting and CRM management. ● Tech Proficiency: Advanced hands-on skills with marketing automation platforms (such as Brevo), social media scheduling suites, and graphic design tools (such as Canva and CapCut). ● Project and Research Skills: Strong structural organization, marketplace research abilities, and a proactive mindset toward trend analysis and target market identification. ● Customer Excellence: A high-level commitment to premium brand representation, professional community engagement, and prompt, polished lead nurturing. ● Passion for the Industry: A genuine and demonstrable interest in the luxury travel landscape, brand aesthetics, and the art of digital storytelling. Desirable Competencies ● Project Management Experience: Previous experience managing end-to-end digital marketing campaigns, content calendars, or lead-generation sprints from inception to completion. ● Analytical Research Skills: Proven ability to monitor, synthesize, and present campaign performance data to support strategic business development. Role Dynamics ● Agility and Proactivity: This role thrives in an intense, fast-paced operational structure where independent problem-solving and a self-starting mindset are critical to success. ● Cross-Functional Collaboration: The ability to interface seamlessly with a cross- functional, multi-destination team, balancing diverse operational insights and collective brand goals. ● Global Operational Hours: Due to the international nature of our source markets and trade partners, this position requires high flexibility. It demands the capacity to work across multiple time zones, including occasionally early mornings, late evenings, or weekends, to maintain a flawless cadence of communication.
GRAPHIC DESIGNER
Position Summary We are looking for a talented Graphic Designer to develop compelling visual content that strengthens the brand across digital, print, retail, and corporate communication platforms. The successful candidate will play a key role in maintaining a consistent and professional brand identity. Key Responsibilities Design social media graphics and advertisements. Create product packaging concepts and promotional materials. Design social media posters, flyers, brochures, banners, billboards, and other advertising materials. Develop event branding and exhibition materials. Create presentations, company profiles, and corporate documents. Ensure all artwork follows brand guidelines. Collaborate with the marketing team on campaign concepts. Prepare print-ready files for production. Qualifications Diploma or Bachelor's degree in Graphic Design or related field. Minimum 2 years experience in graphic design. Strong portfolio demonstrating branding and marketing work. Skill qualifications Motion graphics and animation. Attractive, creative and compelling graphic designs Packaging and print design. (added advantage) Reel creation or video editing (added advantage) Desired Skills Creativity Attention to detail Brand consistency Time management Typography and layout expertise
Interior Design Sales Consultant
Company: Kaldo Interiors Location: Syokimau, Nairobi, Kenya (with client communication across all counties) Employment Type: Full-Time Reports To: Business Owner / Sales Lead About Kaldo Interiors Kaldo Interiors is an interior design and fit-out firm serving clients across Kenya. We transform residential and commercial spaces — from custom wardrobes and kitchens to full interior fit-outs. We are growing fast and need a sharp, responsive sales professional to be the first voice and first reply our clients experience. The Role You will be the front line of our sales process. Your core job is to respond to all sales-related messages and calls — WhatsApp, phone, email, and social media DMs — quickly, professionally, and persuasively, and to convert those enquiries into consultations, site visits, and signed projects. Key Responsibilities Respond promptly to all incoming sales enquiries via phone calls, WhatsApp, email, Instagram/Facebook/TikTok DMs Qualify leads: understand the client's space, budget, timeline, and needs Explain our services, processes, and pricing structure clearly and confidently Book and coordinate client consultations and site visits with the design team Prepare and send quotations, follow up on pending quotes, and negotiate to close Maintain accurate records of all leads, conversations, and follow-ups (CRM / lead tracker) Follow up consistently with warm leads and past clients for repeat business and referrals Relay accurate client requirements to the design and production teams Provide feedback to management on common client questions, objections, and market trends Meet monthly lead-response and sales conversion targets Minimum Requirements Certificate, Diploma, or Degree in Interior Design, Architecture, Construction Management, Building Technology, or a closely related field (mandatory) Minimum 2 years of work experience in sales, client service, or business development — preferably in interiors, construction, furniture, real estate, or building materials Fluent spoken and written English and Kiswahili ; able to switch tone naturally for different clients Proven ability to handle high volumes of calls and messages without dropping leads Strong command of social media for sales — managing and responding to enquiries on WhatsApp Business, Instagram, Facebook, TikTok, Threads, and X(Twitter) engaging prospects in comments and DMs, and supporting posting of sales-driven content Ability to prepare accurate quotations — pricing labor and materials from client requirements, measurements, and photos, and presenting professional quotes using Excel / Google Sheets or quotation templates Solid understanding of interior design and fit-out terminology (finishes, joinery, materials, measurements) Additional Requirements & Attributes Excellent phone etiquette — clear, warm, and professional voice Fast typing speed and ability to craft persuasive, error-free written responses Strong negotiation and closing skills with a track record of meeting sales targets Self-driven and disciplined — able to work with minimal supervision Highly organized with strong follow-up discipline (no lead left behind) Ability to read basic floor plans, sketches, and client photos to give informed responses Comfortable working flexible hours, including responding to enquiries on some evenings and weekends. Experience with a CRM or sales pipeline tool is an added advantage What We Offer Competitive retainer plus performance-based commission Airtime and internet allowance Training on our full product and service catalogue Growth opportunity in a fast-expanding interiors brand How to Apply Apply through BrighterMonday by submitting your CV and a copy of your relevant certificate/diploma. Only shortlisted candidates will be contacted. Kaldo Interiors is an equal opportunity employer.
Laundry Attendant
Job Summary We are seeking a dedicated and detail-oriented Housekeeping & Laundry Attendant to join our team in a Furnished Apartment. The ideal candidate will work across both housekeeping and laundry departments, ensuring cleanliness, order, and guest satisfaction at all times. Male candidates are preferred, but the role is open to both men and women. • Minimum Qualification: Diploma • Experience Level: Entry level • Experience Length: 2 years Job Purpose: The Laundry Attendant is responsible for ensuring that all linens, towels, uniforms, and other laundry items are washed, dried, and folded in a timely and efficient manner, meeting the standards of cleanliness and presentation required by the facility. The role requires attention to detail, efficiency, and adherence to health and safety guidelines. Key Responsibilities • Sort and Prepare Laundry: Sort linens, towels, uniforms, and other laundry items by type and color, preparing them for washing according to specific instructions. • Washing and Drying: Operate washing machines and dryers, ensuring the correct settings are used for each load, adding cleaning agents, detergents, and other necessary chemicals as directed. • Folding and Storage: Neatly fold or hang cleaned items and store them in designated areas, ensuring accurate inventory levels and organized storage. • Inspection and Quality Control: Inspect all items before and after washing to ensure cleanliness and proper condition, discarding any items that are stained or worn out. • Equipment Maintenance: Regularly check, clean, and maintain laundry equipment to ensure safe and effective operation; report any malfunctions or issues to the Laundry Supervisor • Safety and Compliance: Follow all safety protocols, including proper handling of chemicals and adherence to health and hygiene standards. • Customer Service: Provide prompt and courteous service to guests or team members when interacting, addressing any specific requests related to laundry needs. • Assist with housekeeping duties or other tasks as required to support the team and ensure smooth operations. • Perform daily cleaning of guest rooms, bathrooms, and public areas in line with hotel standards. • Report any maintenance issues or damages to the supervisor promptly. • Support the housekeeping team in ensuring quick room turnovers for new guests. • Uphold hotel standards of hospitality and provide excellent service to guests. • Work collaboratively across housekeeping and laundry as assigned. Qualifications & Skills • Minimum of a Diploma in Hospitality, Housekeeping, or related field. • At least 1–2 years’ experience in housekeeping or laundry operations, preferably in a hotel environment. • Ability to multitask and switch between housekeeping and laundry tasks. • Strong attention to detail and ability to spot stains or damage. • Good communication and teamwork abilities. • Physical stamina and ability to work on feet for long hours. • Must be available on Sundays and willing to work flexible shifts. • High level of integrity and customer service orientation. • Efficient time management and organizational skills • Basic knowledge of laundry chemicals and handling instructions (training provided if needed) • Reliable and punctual Work Schedule • 8:00 AM – 5:00 PM, with flexibility as required. Note: While this role is open to all genders, male candidates are highly encouraged to apply. Submit your resume and a detailed cover letter outlining your relevant experience and qualifications by 21st July 2026.
Front Desk Reception
About Us We are a high-end city apartment hotel located in the serene area of Nairobi. We pride ourselves on offering world-class services to our guests, focusing on personalized experiences and customer satisfaction. Job Summary We are looking for an individual with skill, ability and compassion to fulfill our Front Desk Reception position. Our goal each day is to provide care, comfort and respect to our residents. We are looking for an individual with skill, ability and compassion to fulfill our Front Desk Reception position. We believe that taking pride in everything we do for our residents is a calling. If you have a genuine compassion for people and can embrace every person who walks into or calls our community with a true "WOW" personality and a commitment to serving others while also being able to manage other executive assistant office functions, we want to hear from you. Minimum Qualification: Diploma or degree in hospitality or a related field is an added advantage. Experience Level: Mid-level Experience Length: 2 years (excluding internship) Key Responsibilities • Manage front desk operations, including welcoming guests, checking guests in and out, including taking deposits, and directing guests on parking options. • Provide keys, show guests to rooms / apartments on / off site (NB. Some apartments may be a short walk away). • Respond to guest inquiries and complaints professionally and efficiently. • Process guest bookings and payments using our booking system. • Manage online reservations through OTA platforms (e.g., Booking.com, Airbnb, Expedia). Promoting and upselling the property’s facilities – be a brand ambassador for the property. Coordinate with housekeeping and technical teams to ensure smooth daily operations. • Always provide excellent customer service and deal with all calls & emails efficiently and effectively. • Ensuring billing is correctly carried out to the apartment standards. • Liaising with housekeeping teams to check if rooms are ready, and managing additional drop offs of items such as extra towels as required. • Liaising with maintenance staff to deal with issues within rooms and common areas as they arise. • Managing the booking system for future reservations. • Communicating with potential and future guests about upcoming reservations. • Creating key cards and check-in info packs in advance. • Staying on top of current local events to better serve guests. • Learning about local attractions and amenities, including supermarkets, restaurants, bars, and public spaces, to better serve guests. • Managing any public areas such as pools, lobbies, and gyms. • Dealing with guest complaints and inquiries. • Providing baggage storage services for guests checking in and out. • Keeping the lobby and entrance areas clean and tidy. • May perform other clerical tasks such as word processing, data entry, filling, mail dispatch and photocopying. Requirements • Excellent customer service skills with a positive outlook and a ‘can-do’ attitude • Previous experience in a Hotel Reception / Serviced apartments / Guesthouse preferred • Self-motivated with a willingness to learn • Excellent communication skills in both English and Swahili. • Flexible with working hours • Excellent team player • Able to multitask, work under pressure, and handle guest complaints with ease. • Friendly, approachable, and professional demeanor. • Track record of accuracy and attention to detail • Good Word and Excel ability • Experience in RoomMaster, Guestline, Opera or similar will be an advantage • Strong knowledge and hands-on experience with OTA platforms. Strong knowledge and hands-on experience with OTA platforms in the use of channel management systems (SiteMinder, Booking.com, Expedia etc.) also an advantage What We Offer A vibrant working environment with opportunities for growth and development. A collaborative and supportive team atmosphere. How to Apply If you meet the above requirements and are passionate about delivering exceptional customer service, we’d love to hear from you. Kindly send your CV and a brief cover letter by 21st July 2026. Be sure to include “Front Desk Reception Application” in the subject line.
Specialist: Radio Planning at Vodacom
Role Purpose and Key Responsibilities Role Purpose: The Mobile Radio Access Network (RAN) Engineer is responsible for the design, planning, optimization, and evolution of 2G, 3G, 4G, and 5G networks to ensure optimal coverage, capacity, service quality, and customer experience. The role supports network performance through activities such as radio network planning, dimensioning, frequency planning, traffic forecasting, capacity and coverage analysis, performance evaluation, and collaboration with cross-functional teams to deliver reliable and efficient network services. Key Responsibilities Perform radio network planning and dimensioning for new and existing sites. Conduct coverage and capacity analysis using planning tools (e.g., Atoll) Design radio solutions for network expansion, modernization, and technology upgrades. Prepare frequency plans, neighbor relations, and parameter configurations. Analyze traffic trends and forecast future capacity requirements. Evaluate network performance KPIs and recommend optimization actions. Support site acquisition teams with candidate evaluation and coverage predictions. Develop propagation models and perform coverage simulations. Ensure alignment between planned and deployed network configurations. Participate in network rollout, integration, commissioning, and acceptance activities. Generate planning reports and provide recommendations to management. Collaborate with optimization, transmission, deployment, and operations teams. Knowledge, Qualification, Skills and Experience Bachelor’s degree in Telecommunications, Electronics, Electrical Engineering, or related field. Professional certifications in mobile technologies are advantageous. 2–5 years in radio planning, optimization, or network engineering. Experience with mobile network deployments and performance analysis. Radio network planning and optimization. GSM, UMTS, LTE, and 5G NR technologies. RF propagation and link budget analysis. Frequency and interference management. Antenna systems and RF design. KPI analysis and performance monitoring. Geographic Information Systems (GIS). Knowledge of transmission and core network interfaces.
Acheteur Junior
Acheteur Junior (H/F). Principales missions Assister à la revue des demandes d’achat (PR) et à la préparation des appels d’offres (RFQ). Participer à la recherche de fournisseurs et à la collecte/comparaison des devis (RFQ/RFP). Assurer le suivi des demandes d’informations auprès des fournisseurs et des échéances de soumission. Apporter un soutien aux questions techniques des fournisseurs. Remplir et mettre à jour le fichier partagé de suivi des RFQs. Archiver les documents achats (RFQ, devis, analyses comparatives, documents techniques, e-mails). Participer à l’intégration des fournisseurs et aux processus de préqualification HSE et de due diligence. Utiliser les outils et logiciels de reporting achats mis à disposition par l’entreprise. Collaborer avec les services Demandeurs, Juridique, Finance, HSE et les Fournisseurs. Profil du Candidat Profil recherché Licence ou jeune diplômé en , Commerce, Gestion ou domaine connexe. Bonne maîtrise d’Excel (tableaux croisés dynamiques et des fonctions VLOOKUP/XLOOKUP.). Maîtrise des outils Microsoft PowerPoint et Word. Connaissances de base des processus achats et marchés publics. Une première exposition à SAP ou à un ERP constitue un atout. Sens du détail et rigueur dans le traitement des données. Bonnes capacités de communication et aptitude au travail en équipe. Esprit analytique, aisance avec les chiffres et les reportings. Excellente maîtrise de l’anglais : Obligatoire.
Agent de Vente
Agent de Vente. l’Agent Acquisition a pour rôle principal de transformer les prospects (leads) en vendeurs actifs sur la plateforme. Vous êtes le premier point de contact du vendeur et le garant de sa bonne intégration (onboarding) pour lancer son activité avec succès. Missions Gestion et conversion des leads : Contacter et traiter les prospects issus du self sign-up (vendeurs s’étant inscrits d’eux-mêmes sur la plateforme) pour valider leur intérêt et finaliser leur inscription. Formation des nouveaux vendeurs : Assurer la première formation des vendeurs sur l’utilisation du Seller Center (gestion des commandes, règles de la plateforme, logistique). Accompagnement à la mise en ligne : Guider et aider le vendeur dans la création de ses premiers articles (titres, photos, descriptions) afin de rendre sa boutique officiellement active (live) et prête à vendre. Suivi de performance : Suivre les indicateurs clés (taux de conversion des leads, délai de mise en ligne des boutiques) . Profil Niveau Bac à Bac Expérience en relation clientèle (souhaitée) Maîtrise du français (anglais est un plus) et Wolof Aisance avec les outils informatiques et le web (la maîtrise d’un CRM ou du Vendor Center Jumia est un plus). Compétences en communication (à l’oral comme à l’écrit) et techniques de persuasion. Capacité à structurer une formation simple et pédagogique pour les nouveaux vendeurs. Qualités humaines (Soft Skills) Sens du contact et empathie : Vous aimez échanger, écouter et aider les partenaires. Orientation résultats : Vous êtes motivé(e) par les objectifs de conversion et d’activation des boutiques. Voir aussi : Modèle de Word gratuits à télécharger.
Responsable Marketing
Responsable Marketing (H/F). Le Poste Missions principales Définir la stratégie marketing et piloter sa mise en œuvre. Analyser le marché et identifier les opportunités de croissance. Concevoir et gérer des campagnes de communication et promotion. Coordonner avec les équipes commerciales et techniques. Suivre les performances et assurer un reporting régulier. Profil du Candidat Profil recherché 4 à 5 ans d’expérience en marketing. Bonne connaissance du secteur de l’électroménager (Facultatif) Bon niveau en anglais. Photoshop Adobe Illustrator Compétences clés Marketing stratégique, opérationnel et évènementiel . Analyse de données et indicateurs. Créativité et innovation. Leadership et esprit d’équipe.
Resources Management Officer (RMO) (P)
EOI Mobility: Resources Management Officer (RMO) (P). Job Description Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration Eligibility for this call for Expression of Interest (EOI) is limited to internal and external candidates who are currently part of the Pathways Pool. The selection for this assignment will be carried out through the Pathways Pool process. Organizational Context and Scope Under the direct supervision of the Chief of Mission (COM) and in close coordination with the Deputy Regional Director for Management (DRD) in the Regional Office (RO), the Department of Financial and Administrative Management (DFM) at Headquarters (HQ) and the Global Shared Services Centre (GSSC), the Resources Management Officer (RMO) will be responsible and accountable for supervising and managing the budgetary, financial, Human Resources and other administrative functions of the Senegal Country Office (CO) and/or Sub-Office(s), and for providing support in these areas to staff. As Senegal serves as a Country Office with Coordinating Functions (COCF), the incumbent will also provide technical guidance, coordination, and support, as required, to Country Offices within the assigned Area of Responsibility (AoR), currently comprising The Gambia, Sierra Leone, Cabo Verde, and Guinea-Bissau, in line with delegated institutional responsibilities. Responsibilities Monitor and oversee the financial management for all activities in the Country Office (CO) including the oversight of financial expenditure and accountability. In coordination with the CoM and the SRRMO undertake financial analysis of all CO activities. Supervise the management of the treasury by forecasting cash flows according to CO and Sub-Office activities. Monitor and control funds disbursed; validate that funding is received and disbursed in accordance with donor agreements. Prepare programme and budget reports in accordance with IOM regulations and established procedures. Review monthly accounts of the Country Office. Prepare relevant financial analysis of projects, oversee the budget control process and analyse variances between budget and actual expenditures. Take proactive action to prevent projects from going into deficit. Assist the CoM and Project Managers in the preparation of budgets for new projects and programmes. Provide technical support to project managers throughout the cycle to ensure compliance with the general instructions of IOM and relevant permanent instructions for the whole CO, namely in the areas of general administration, finance, and human resources. Maintain and further strengthen appropriate internal controls to safeguard the Organization’s assets, cash and prevent fraud. Inspect payroll versus budgets, validate that salaries are correctly allocated to projects consistent with IOM’s projectization criteria. Review existing systems and procedures and, if necessary, recommend possible improvements to strengthen internal monitoring, evaluation and control systems and improve efficiency and effectiveness. Manage the Human Resources function and make recommendations on recruitment and personnel administration of staff in the Country Office. Correctly apply Human Resources (HR) policies, rules and regulations and make recommendations for resolving difficult or sensitive cases in consultation with the CoM and SRRMO. Oversee the Supply Chain services, including contracts with suppliers of goods and services and related administrative authorities; oversee the management of the fleet of vehicles and the maintenance of the premises as well as the functioning of all support services at the Country Office. Liaise and coordinate with The Office of Legal Affairs (LEG) and Global Procurement Supply Unit (GPSU) as needed for the review and approval of agreements and Purchase Orders (POs) lease, construction, service and agreements with implementing partners (IPs)) before signature and make sure IOM procedures are followed in the selection of partners and service providers. Supervise Information and Communications Technology (ICT) staff to ensure compliance with relevant IOM standards, processes rules and regulations. Supervise and train local staff on IOM’s administrative/financial policies and procedures. Participate in United Nation (UN) meetings such as the UN Operations Management Team (OMT) or ONE UN working groups when required. Serve as Officer-in-Charge (OiC) of the Country Office in the absence of the CoM. Perform such other duties as may be assigned. Qualifications Education Master’s degree in Finance, Accounting, Business Administration, Management or a related field from an accredited academic institution with five years of relevant professional experience; or, University degree in the above fields with seven years of relevant professional experience. Professional certification as Chartered Accountant (CA) or Certified Public Accountant (CPA), Chartered Institute of Management Accountants (CIMA), or Association of Chartered Certified Accountants (ACCA) is an advantage. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience Experience in Financial and Human Resources Management at the international level; Field experience, including coordination and cooperation with international institutions and coordination bodies; Experience in supervising the development and implementation of administrative control procedures, coordinating external auditing exercises; and, Experience using corporate Information Technology (IT) systems and software. Skills Knowledge of IOM/UN finance, Supply Chain and HR procedures and rules; Advanced knowledge of Microsoft Office, especially Knowledge of International Public Sector Accounting Standards (IPSAS); and, Knowledge of SAP is highly desirable. Languages IOM’s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages. For this position, fluency in English and French is required (oral and written). Working knowledge of Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values – all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – Behavioural indicators – Level 2 Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes The eligibility criteria for expressing interest in roles covered by the Pathways Pool have been widened, as outlined in the Pathways Pool guidelines. Current staff members who are members of the Pathways Pool will now also be able to express interest in relevant roles at lower-level grade(s); Current staff members who are not members of the Pathways Pool may also express interest in roles covered by the Pathways Pool if the positions they encumber are due to be abolished as part of structural adjustments and if they meet certain requirements (as per Pathways Pool guidelines section 4). However, they will have to undergo a Fast-Track Pathways Assessment if they are being considered for the role. For any questions, please contact .
Gestionnaire de compte – Exploitant
Gestionnaire de compte – Exploitant (H/F). Missions principales Développer et gérer un portefeuille de clients corporates. Suivre le positionnement de la banque sur le marché des grandes et petites entreprises. Démarcher la clientèle cible et promouvoir les produits de la banque. Collecter et diffuser les informations commerciales et financières sur les clients. Informer les directions concernées des problématiques clients. Assurer l’ouverture et le contrôle des comptes. Réaliser l’analyse financière des dossiers de crédit. Monter et présenter les dossiers de crédit. Constituer les garanties pour les prêts. Effectuer les visites clientèle et des garanties. Suivre les impayés. Mettre en place les prêts. Formaliser les engagements (cautions, avals, traites). Assurer le suivi des comptes clients. Participer au recouvrement des créances. Contrôler les ouvertures de comptes et prévenir les risques de blanchiment. Participer au développement de nouveaux produits. Profil du Candidat Profil recherché Bac4 minimum 2 à 3 années d’expérience Bonne connaissance des produits bancaires Entreprises Analyse financière et montage de crédit Structuration de financement Gestion des risques Compétences Connaissance du secteur bancaire Cadre de risque et conformité Maîtrise des processus métiers Communication Connaissance du marché local Professionnalisme Orientation client Rigueur et fiabilité Adaptation au changement Voir aussi : Modèle de Word gratuits à télécharger.
HR Manager
Haskè Group recrute un(e) HR Manager. Nous accompagnons les acteurs du développement en Afrique en concevant et en déployant des stratégies et des solutions à fort impact. Dans le cadre de notre croissance, nous recherchons un(e) HR Manager pour structurer, piloter et faire évoluer notre fonction Ressources Humaines à l’échelle du groupe. Vous êtes reconnu(e) pour votre capacité à allier vision stratégique et excellence opérationnelle ? Vous aimez accompagner les talents, faire grandir les équipes et contribuer au développement d’une organisation en pleine expansion ? Cette opportunité pourrait être la vôtre. Découvrez la fiche de poste dans ce carrousel. Poste basé à Dakar. Envoyez votre et votre lettre de motivation à : Rejoignez Haskè Group et contribuez à bâtir une organisation où les talents créent un impact durable en Afrique.
Customer Service Representative
Description Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. About this role This role will be responsible for providing exceptional service to our French – English speaking customers by addressing their inquiries, resolving complaints, and ensuring a positive customer experience. Roles & responsibilities Respond promptly and professionally to inbound calls and emails from French – English speaking customers regarding their transactions, needs, or issues. Listen actively to customers, empathize with their concerns, and provide practical solutions in French and English. Build and maintain strong relationships with French and English -speaking customers and colleagues based on trust and reliability. Utilize company software and tools effectively to assist French and English-speaking customers and maintain accurate records. Adhere to departmental metrics and goals while consistently delivering excellent customer service. Position requirements High school diploma or equivalent (college education preferred). Fluency in French and Minimum of 1 year of experience in customer service or call center roles. Proficiency in MS Office and internet navigation. Ability to work flexible schedules and adapt to changing priorities. Customer-focused mindset with attention to detail and problem-solving skills. Perks & benefits Language courses Udemy e-learning platform Medical care package for the employee and family with the ‘Freedom of Treatment’ service Life insurance on preferential terms Multisport card Integration activities – ping pong in the office, board games, volunteer projects Employee referral scheme Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Check out our website to learn more about the company at: > The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

Chauffeur, Commis au protocole et à la logistique
Exigences Education Une éducation secondaire est requise. Ou Un Diplôme Universitaire (Licence) Administration des Affaires, Administration Publique, Sciences Sociales, Gestion, Finance ou équivalent sera dument pris en considération, mais n’est pas un requis. Une formation professionnelle complémentaire ou une certification dans les domaines de la conduite, de l’entretien des véhicules, du protocole ou de la logistique est souhaitable. Permis de conduire requis. Expérience, connaissance et compétences Au minimum 4 ans (avec une formation secondaire) ou 1 an (avec un diplôme de Licence) d’expérience à des postes à responsabilités croissantes dans les domaines de la conduite, de la logistique et du soutien administratif. Expérience et bonne connaissance des règles de sécurité routière, de l’entretien des véhicules et des normes protocolaires est souhaitable Avéré(e) capacité à préparer et à gérer les documents logistiques et à assurer la correspondance avec les autorités nationales pour le dédouanement des marchandises est souhaitable Expérience et connaissance des règles, des règlements et des processus de contrôle interne du PNUD constitue un atout est souhaitable Connaissances de base en informatique et maîtrise des logiciels bureautiques courants (MS Word, , etc.), ainsi que capacité à utiliser des systèmes de gestion en ligne et des outils électroniques de journalisation, de gestion de fichiers et/ou de planification est souhaitable Expérience et La connaissance des protocoles et des exigences en matière de sécurité constitue un atout. Exigences linguistiques La maîtrise du français est requise Connaissance d’une langue locale est un atout, (wolof, diola, peul, sérére, etc.)
Supervisor Compliance Training
Description Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. About this role The Compliance Supervisor – Training is responsible for developing, coordinating, and delivering compliance training programs to ensure that partners , sub-agents and employees understand and adhere to organizational policies, regulatory requirements, and industry standards. The role also supervises compliance activities, monitors adherence, and collaborates with internal stakeholders to reduce risks and maintain a strong culture of compliance. Roles & Responsibilities Compliance Training & Development Design, implement, and update compliance training programs (Code of Conduct, Anti- Bribery, Data Privacy, Ethics, Workplace Safety, etc.). Conduct in-person and virtual training sessions for partners, sub-agents, and employees. Maintain training calendars, attendance tracking, and training records. Develop engaging learning materials (presentations, guides, case studies). Monitor training completion rates and ensure compliance with deadlines. Prepare reports and dashboards on compliance performance and training outcomes. Compliance Visitation Program Identify gaps in relation to regulatory requirements governing money transfer activities in Africa. Conduct compliance visits within the partner network in Africa to assess their regulatory and compliance frameworks. Perform regulatory reviews and develop monitoring dashboards for money transfer activities across the partner and correspondent network. Prepare summary reports following reviews, highlighting key deficiencies and areas requiring remediation. Request Management and KYC File Updates Respond to requests from correspondents and partners (transaction history, access management, reporting of operational issues). Update KYC files of financial partners. Collaboration & Stakeholder Support Work closely with COB, Business, Legal, Operations, and QA teams. Support managers in addressing compliance issues within their teams. Facilitate workshops to strengthen ethical decision-making and internal control practices. Position requirements Bachelor’s degree in Law, , Business Administration, Compliance, or related field. 5years of experience in compliance, audit, risk management, or training. Strong knowledge of regulatory requirements relevant to the industry. Experience in developing and facilitating training programs. Good communication ( English & French), analytical, and reporting skills. High integrity, confidentiality, and attention to detail. Check out our website to learn more about the company at: > The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.
Chargé service client
Nous sommes une entreprise spécialisée dans le transport et la logistique, offrant des solutions fiables et innovantes à nos clients. Dans le cadre du développement de nos activités, nous recherchons une chargée du service client dynamique et orientée satisfaction client. Missions principales Assurer l’accueil et le Suivi des clients par téléphone, e-mail et autres canaux de communication Répondre aux demandes d’informations concernant les expéditions, livraisons et services de l’entreprise Gérer les réclamations et apporter des solutions adaptées dans les meilleurs délais Suivre les dossiers clients et assurer la mise à jour des informations dans le système Organiser des rendez-vous avec les clients Assurer une veille concurrentielle et commerciale Négocier avec les clients, conclure des ventes et assurer le suivi des contrats Maintenir une relation de confiance avec les clients Coordonner avec les équipes opérationnelles pour garantir la qualité du service Atteindre les objectifs fixés Rendre compte de son activité à la hiérarchie Compétences Requises Compétences Techniques Technique de vente et de négociation Maîtrise des outils bureautiques ( , Word) Bonne capacité de communication orale et écrite Compétences Comportementales : Sens de relationnel et de la persuasion Dynamisme et proactivité Résilience et esprit de résultat Organisation et autonomie Capacité de travailler sous pression Profil Recherché Femme, âgé (e) de 25 à 30 ans Diplôme Bac 3 en Transport Logistique, Commerce International ou équivalent Expérience souhaitée dans un poste similaire Excellente compétence en communication orale et écrite Très bonne connaissance des marchés locaux Ce que nous offrons Un environnement de travail motivant Des objectifs clairs et des opportunités d’évolution Une équipe engagée et professionnelle
Comptable de gestion Missions
Contexte Le/la comptable de gestion missions a pour principale mission d’assister la Direction Financière dans la production des comptes de l’organisation dans les délais et d’en assurer la cohérence. À ce titre, il/elle pilote le contrôle et la fiabilisation des comptabilités des missions, veille à la bonne articulation entre les outils comptables du siège et des missions et participe aux travaux de clôture. Le/la Comptable de gestion mission est en charge du contrôle des packs comptables et lettre de couverture de la comptabilité des missions terrains et d’accompagner les coordinateurs financiers et responsables comptables terrains. Lieu du poste : Bureau Opérationnel de Dakar Liens fonctionnels et hiérarchiques Il/Elle travaille sous la responsabilité hiérarchique et fonctionnelle du Responsable Service Comptabilité et collaborera avec les autres membres des services Administratifs et Opérationnels d’ALIMA (financiers desks, BAP, etc.). Pour les besoins de votre mission, vous assurerez un contact permanent avec les opérationnels terrain et établissez un lien de proximité avec les coordinateurs financiers et les responsables comptables sur le terrain. Protection des bénéficiaires et des membres de la communauté Niveau 1 : le titulaire du poste n’aura pas de contact avec des enfants ou/et des adultes vulnérables ni accès à des données à caractère personnel les concernant dans le cadre de son travail. Par conséquent, la vérification du casier judiciaire ou la présentation d’un certificat de bonne vie et mœurs ne sera pas obligatoire pour ce poste, à moins que le contenu du poste ne change, auquel cas le niveau de protection des populations vulnérables devra être revu. Mission principale Vous contrôlez la correcte application des règles comptables et procédures propres à ALIMA, sur tous documents produits par les Missions. En procédant à l’analyse des lettres de couverture, vous formaliserez des alertes sur toutes anomalies relevées à l’étude des packs comptables, tout en proposant des actions correctives. Vous devrez vous assurer que les anomalies remontées sont corrigées. Vous contribuez à la comptabilisation de la paie du staff expatriés et au suivi des comptes sociaux. Activités principales Vous ferez le lien entre la comptabilité du siège et la comptabilité des missions et serez en charge du contrôle des lettres de couverture et des packs comptables des différentes missions d’ALIMA et notamment : s’assurer que la comptabilité mensuelle des missions est mies à disposition au siège selon le calendrier prévu (en soutien avec les financiers desks) contrôler les packs comptables : conformité et complétude des relevés bancaires, rapprochements bancaires et inventaires de caisse contrôler les comptes d’avances sur salaires et les diverses retenues (billets break, frais de scolarité, enveloppe sécu) et s’assurer de la réciprocité entre Saga et Odoo contrôler les comptes de transferts de fonds dans la même devise et/ou dans deux devises différentes entre Saga et Odoo et s’assurer de la réciprocité (transferts de fonds entre le siège à Dakar et les missions) contrôler les comptes de transferts de fonds entre mission ou transfert de charges entre missions et s’assurer de la réciprocité inter-missions contrôle des comptes d’avance terrain ….impôts, etc. remonter les anomalies aux missions et s‘assurer que les corrections demandées dans Saga sont bien effectuées par les responsables comptables terrain communiquer aux missions les charges supplémentaires à prendre en compte dans Saga s’assurer de la mise à disposition du tableau d’affectation pour les salariés expatriés Produire ou développer des outils comptables tenant compte de l’évolution des besoins des missions Vous participerez à la clôture annuelle des comptes et notamment : produire les états de rapprochements annuels entre Saga et Odoo pour les comptes de bilan spécifiques produire et analyser les états de rapprochement annuels des comptes de bilan des missions justifier le cycle trésorerie de l’ensemble des caisses et comptes bancaires ouverts sur le terrain répondre en lien avec la Responsable Comptable aux demandes l’expert-comptable et du commissaire aux comptes Vous accompagnez et formez les comptables terrain et notamment : accompagnez les responsables comptables terrain aux procédures financières ALIMA assurez les briefings comptables lors des prises de poste réalisez des missions de terrain afin de renforcer les capacités des équipes et accompagner la mise en œuvre des recommandations soutenez les missions sur l’utilisation du logiciel SAGA accompagnez les coordinateurs financiers et Responsables comptables terrain pour exporter les écritures comptables du siège depuis le logiciel ODOO Experiences et competences Niveau d’étude Formation supérieure en comptabilité, finance ou gestion (Bac 2 minimum). Excellente maîtrise des principes de la comptabilité générale, de la comptabilité analytiques et des techniques de clôture comptable. Expériences Expérience professionnelle : minimum 2 ans en qualité de comptable (expérience humanitaire apprécié) Expérience dans le suivi comptable de plusieurs entités ou de plusieurs sites appréciés. Excellente maitrise des logiciels et outils informatiques : , Word, Odoo, SAARI ; Connaissances en langues Français courant, Anglais professionnelle Autres connaissances Connaissance de Saga et Google Drive serait un plus Rigueur et sens de l’organisation. Esprit d’analyse, de synthèse et sens du détail. Capacité à gérer plusieurs dossiers simultanément et à respecter les échéances Autonomie, sens des responsabilités et capacité d’autocontrôle. Esprit de collaboration et aptitude à travailler dans un environnement multiculturel et pluridisciplinaire. Sens de la confidentialité et éthique professionnelle. Conditions Durée et type de contrat : CDI de droit sénégalais, poste basé à Dakar Salaire : Selon grille salariale ALIMA Documents à envoyer Pour postuler, veuillez envoyer votre CV et Lettre de Motivation en ligne. Les candidatures sont traitées suivant l’ordre d’arrivée. ALIMA se réserve le droit de fermer l’offre avant le terme initialement indiqué si une candidature est retenue. Seules les candidatures complètes (CV en format PDF Lettre de Motivation) seront étudiées. Les candidatures féminines sont fortement encouragées.

Manager, Malaria Management, Strategy and Financing – Francophone Africa
Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: > CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. Overview of role CHAI is seeking a highly motivated individual to help governments across Africa use advanced planning techniques (e.g., data-driven decision-making) to help drive catalytic reductions in malaria cases and deaths. This person should be passionate about solving ever-changing, complex problems to make a positive impact on the world around them and contribute to a healthy and productive work environment. As part of CHAI’s Global Malaria Management, Strategy, & Financing Team (MSaF), this Manager will oversee the work of their team as well as provide direct support to the strategic and operational levels of government health systems. Areas of support to government malaria programs will include: developing malaria national strategic plans, optimizing the value of every dollar spent, strengthening financial and programmatic data use for decision-making, improving the holistic management of programs, and seeking funding for malaria programming. This position reports to the Senior Manager for Malaria Management, Strategy & Financing and will work in close collaboration with the CHAI Country Teams and Regional Technical Teams. Focus countries supported include, but are not limited to, Benin, Burkina Faso, and Cameroon, though potential support may be required in other countries. The Manager will bring outstanding analytical, problem-solving, organizational, and communication skills; be able to work independently; and have deep personal commitment to producing results. The Manager will be expected to have some experience in malaria as well as be highly proficient in Excel, including experience building complex financial, budgetary, or other quantitative models. Most of all, this position requires resourcefulness, tenacity, patience, humility, and high ethical standards. Responsibilities Develop detailed project plans, including timelines, budgets, staff allocation, and risk mitigation; Build strong relationships with stakeholders across CHAI, government, non-governmental organizations, and the private sector at the regional, national, and subnational level; Facilitate coordination between government, partner, and internal stakeholders at a national level; Facilitate regular communication across the malaria community, including sharing updates, best practices, and lessons learned; Support governments directly with or oversee someone who does the following: Work with stakeholders to prioritize and optimize activities within a funding envelope; Develop proposals to mobilize resources for countries (e.g., from Global Fund); Facilitate evidence-based program reviews and strategic and operational planning; Develop Excel-based budget and cost models for malaria interventions; Conduct analyses to map available funding to needs and identify resource gaps; Assist malaria programs in identifying and addressing impediments to funding absorption, activity implementation, and the achievement of programmatic goals; Strengthen financial and programmatic data used to inform program management and strategic decision-making; Foster a positive and collaborative work environment that encourages professional growth and development; Travel to remote regions with limited infrastructure and medical care; and Other responsibilities as needed. Qualifications Professional-level fluency (verbal and written) in French and English; Exceptional written and oral communication skills; Strong diplomatic and interpersonal skills and ability to build relationships in a challenging multicultural environment; Demonstrated ability to work independently and flexibly, with a strong commitment to excellence in high-pressure situations and in remote settings; Demonstrated ability to oversee multiple work streams simultaneously, prioritizing as appropriate; Demonstrated excellent analytical, quantitative, and problem-solving skills; High levels of proficiency in Microsoft , Word, and PowerPoint; Willingness to travel frequently (20-40% of time), including trips to rural areas in Africa; 2years of management and leadership experience in relevant field (e.g., management consulting, finance, public health, business); 4years of working experience with increasing levels of responsibility and leadership in relevant field (e.g., management consulting, finance, public health, business); and Bachelor’s degree in related field (e.g., business, public health, public policy, international relations) Experience working with government, multilateral organizations, or development-focused donors; Experience working remotely with a decentralized/remote team; and Experience working in Francophone Africa. Advantages Master’s degree in related field (e.g., business, policy, public health, international development) Knowledge of malaria and/or other major global infectious disease problems; Experience or knowledge of health finance, public finance, or finance for development; Experience or knowledge supporting Global Fund and/or USG applications and projects.

Point focal
Les dossiers des soumissionnaires doivent être composés d’une offre administrative et technique et d’une offre financière. L’offre technique : L’Offre administrative et technique » doit comprendre, sans s’y limiter, les éléments suivants : Personne physique (consultant individuel) Un CV détaillé avec des références, Une lettre de motivation décrivant les expériences réussies dans la gestion de responsabilités de Point Focal. Le relevé d’identité bancaire Fiche de Données Personnelles du Consultant (voir formulaire en annexe) Fiche de données financières (voir formulaire en annexe) Draft de contrat a renseigner(parties archuree en jaune) en version word L’offre financière : Elle doit comprendre et suivre, sans s’y limiter, les points ci-après : Une offre financière (honoraires mensuels) proprement dite avec, montants toutes taxes comprises (TTC), Ipas n’étant pas encore exonérée de taxe sur la valeur ajoutée et autres droits et taxes à l’importation ; Les prix seront fermes, non révisables et sans réserve aucune. Le soumissionnaire devra accepter le paiement par virement bancaire a son compte ; Cliquez ici pour plus de détails :
Développeur mobile
L’Agence nationale de la Statistique et de la Démographie (ANSD) lance un appel à candidatures en vue du recrutement d’un (01) développeur mobile pour le compte de la Direction générale du Secteur Financier (DGSF) dans le cadre de l’accompagnement du Projet d’Harmonisation et d’Amélioration des Statistiques en Afrique de l’Ouest et du Centre (PHASAOC/SN) destiné aux bénéficiaires du Système statistique national (SSN) pour une durée de deux (02) mois. Sous l’autorité du Directeur général du Secteur Financier (DGSF), le développeur mobile aura pour mission d’appuyer à la réalisation de l’enquête sur le financement de l’économie, l’innovation et l’inclusion financière. Description des taches Mission(s) principale(s) Le chargé d’études aura, en relation avec l’équipe de coordination, à effectuer les activités suivantes : analyser et formaliser les besoins fonctionnels de l’application mobile d’enquête sur le financement de l’économie ; développer et paramétrer les applications de collecte des données relatives aux ménages, aux entreprises et aux institutions financières; paramétrer les questionnaires électroniques et intégrer les contrôles de qualité, les sauts conditionnels et les dispositifs de sécurisation des données dans l’application mobile; assurer les tests, la maintenance et l’assistance technique; assurer le suivi de la synchronisation des données collectées via l’application mobile et mettre à disposition les bases de données issues de la collecte dans les délais requis. Profils et qualifications Le développeur mobile doit avoir le profil et les qualifications suivants : Diplômes et formation Diplôme de niveau Bac5 (Master 2, diplôme d’ingénieur ou équivalent) en informatique, génie logiciel, systèmes d’information, développement mobile ou dans toute discipline connexe; Une formation complémentaire ou une certification en collecte de données statistiques, en gestion de bases de données ou en systèmes d’information. géographique (SIG) constitue un atout. Expérience professionnelle Au moins trois (03) ans d’expérience professionnelle avérée dans le développement d’applications mobiles de collecte de données, notamment dans le cadre d’enquêtes statistiques ou d’études de terrain; Expérience démontrée dans le paramétrage et le déploiement d’applications de collecte sur Survey Solutions et/ou CSPro, avec mise en place de contrôles de qualité et de sauts conditionnels; Une expérience antérieure dans le cadre d’enquêtes nationales ou régionales (enquêtes ménages, entreprises ou secteur financier) menées avec des institutions statistiques ou des organisations internationales constitue un avantage certain; La connaissance du contexte statistique ou financier sénégalais est un atout supplémentaire. Compétences techniques et logiciels Maîtrise avancée de Survey Solutions (conception de questionnaires, paramétrage des contrôles de cohérence, gestion du serveur de synchronisation, administration des équipes d’enquêteurs); Bonne maîtrise de CSPro (conception de formulaires électroniques, paramétrage des logiques de contrôle, gestion des bases de données issues de la collecte); Connaissance des protocoles de sécurisation des données collectées (chiffrement, gestion des accès, sauvegarde et transfert sécurisé des données); Capacité à concevoir et à mettre en place des procédures de test, de débogage et de maintenance d’applications mobiles en conditions de terrain ; Bonne connaissance des systèmes de gestion de bases de données (SQL, exportation vers SPSS, Stata, ) et des mécanismes de synchronisation des données en mode déconnecté. Compétences transversales et qualités personnelles Sens aigu de l’organisation et capacité à gérer simultanément plusieurs questionnaires ou modules d’enquête dans des délais contraints; Aptitude à travailler en équipe et à collaborer efficacement avec des statisticiens, des chargés d’enquête et des responsables institutionnels aux profils variés; Rigueur, souci du détail et orientation vers les résultats, notamment dans la vérification et le contrôle qualité des données collectées; Bonne capacité de communication écrite et orale en français pour la rédaction de rapports techniques et la formation des enquêteurs ; Capacité d’adaptation et réactivité face aux imprévus techniques survenant en cours de collecte sur le terrain ; Discrétion et respect de la confidentialité des données collectées, conformément aux exigences éthiques et réglementaires applicables aux enquêtes statistiques. Dépot des candidatures Les candidats doivent postuler en envoyant leur CV, diplômes, lettre de motivation et attestations d’emplois antérieurs via la plateforme de recrutement disponible sur le site WEB de l’ANSD. Date limite de dépôt des candidatures: le mardi 14 juillet 2026 à 17 heures précises. Il ne sera donné suite qu’aux candidatures pour lesquelles l’ANSD aura exprimé un intérêt et les présélectionnés compléteront leurs dossiers (copies légalisées des diplômes et attestations de travail/service). Le candidat doit être immédiatement disponible à regagner le poste.

Superviseur des Ressources Humaines
Société : Sama Mbey SUARL (myAgro Sénégal) Poste : Superviseur des Ressources Humaines Nombre de postes : 01 Lieu d’affectation : Thiès, Sénégal (avec des déplacements réguliers sur les zones d’intervention) Prise de fonction : Dès que possible À propos de Sama Mbey SUARL Sama Mbey SUARL est la filiale sénégalaise de myAgro, une entreprise sociale à but non lucratif spécialisée dans les technologies agricoles (AgriTech), présente en Afrique de l’Ouest. Depuis sa création, myAgro accompagne les petits exploitants agricoles grâce à un modèle innovant d’épargne mobile qui leur permet d’investir progressivement dans des semences certifiées, des engrais de qualité, des services agricoles et des formations techniques. Cette approche contribue à améliorer durablement les rendements agricoles et les revenus des producteurs. Notre ambition est de permettre à un million d’agriculteurs d’accéder aux outils nécessaires pour prospérer. Pour atteindre cette vision, nous recherchons des collaborateurs passionnés, engagés et orientés vers l’excellence. Dans le cadre du renforcement de notre équipe Ressources Humaines, nous recrutons un(e) Superviseur(e) des Ressources Humaines . Mission du poste Sous la supervision du Chargé des Ressources Humaines, le/la Superviseur(e) des Ressources Humaines assure la gestion administrative du personnel, supervise les opérations RH quotidiennes et garantit la conformité des pratiques avec la législation du travail au Sénégal ainsi que les politiques internes de myAgro. Il/Elle accompagne les équipes RH dans l’amélioration continue des processus, pilote les activités de recrutement, contribue à la qualité de l’expérience collaborateur et participe activement aux projets RH de l’organisation. Principales responsabilités Administration du personnel Assurer la conformité des pratiques RH avec la législation sénégalaise et les politiques internes. Gérer les contrats de travail, les dossiers du personnel et les formalités administratives (Inspection du Travail, CSS, IPRES, IPM, médecine du travail, etc.). Superviser les absences, congés, mouvements du personnel et préparer les éléments variables de paie. Garantir la confidentialité des données RH et produire les tableaux de bord nécessaires. Recrutement et intégration Coordonner l’ensemble du processus de recrutement, de la publication des offres à l’intégration des nouvelles recrues. Assurer le sourcing, la présélection des candidats, l’organisation des entretiens et le suivi administratif des embauches. Développer et maintenir un vivier de talents. Supervision des opérations RH Encadrer et accompagner les Assistants RH dans leurs activités quotidiennes. Organiser les priorités de l’équipe et veiller au respect des délais et à la qualité du service RH. Participer à l’amélioration continue, à la digitalisation et à l’optimisation des processus RH. Partenariat RH et reporting Conseiller les managers sur les politiques RH, la gestion de la performance et les questions liées au droit du travail. Produire les rapports et indicateurs RH, suivre les principaux KPI et contribuer aux projets stratégiques du département. Profil recherché Bac3 à Bac5 en Gestion des Ressources Humaines, Droit social ou domaine équivalent. Minimum trois (3) ans d’expérience dans une fonction similaire. Bonne connaissance de la législation sociale sénégalaise et des pratiques d’administration du personnel. Maîtrise des outils Google Workspace, Microsoft Office et d’un SIRH (BambooHR, PaySpace ou équivalent). Une bonne compréhension des outils d’intelligence artificielle (ChatGPT, Gemini, Claude ou équivalents) appliqués aux Ressources Humaines, avec la capacité d’identifier des opportunités d’automatisation et d’amélioration des processus RH. Une capacité à analyser les données RH et à produire des tableaux de bord et indicateurs pertinents. Compétences recherchées Nous recherchons une personne rigoureuse, organisée, proactive et orientée solutions, dotée d’excellentes capacités de communication et d’un sens élevé de la confidentialité. Vous êtes capable de gérer plusieurs priorités, d’accompagner les managers et de travailler efficacement dans un environnement dynamique. La maîtrise du français est indispensable ; un niveau professionnel en anglais constitue un atout. Pourquoi rejoindre myAgro ? Rejoindre Sama Mbey SUARL, c’est intégrer une organisation internationale en pleine croissance, engagée à améliorer durablement les conditions de vie des petits exploitants agricoles. Vous évoluerez dans un environnement collaboratif, innovant et à fort impact social, où votre contribution participera directement à la réussite de notre mission au Sénégal.
Relationship Manager Private banking at NBC
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. Job Summary Job Description Summary To develop and grow relationships with Affluent customers, and growing the customer base through targeted sales efforts and the delivery of impeccable service. Delivers a high level of service and personal attention to the Bank’s quality customers, with the aim of developing significant sales and new business and providing a high level of retention of existing clients business. Job Description Job Description Key Accountabilities Solution sales to new and existing customers & Relationship Management. •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned. •Conduct a detailed need analysis for all existing and potential customers to determine which product will suit their needs. •Ensure proactive selling of alternative delivery channels (internet banking, insurance products, etc.) to all clients. •Based on proactive sales or leads referred from other sources, ensure contacts to potential new customers are done and offer them packaged financial solutions based on a detailed assessment of their needs. •Increase product penetration for existing customer base by reviewing their portfolio to determine potential cross sells and pro-actively recommend new products to customers. •Conduct financial planning for customers to play a pro-active role in increasing their wealth. •Achieve agreed sales target for customers (upgrades and new to bank), new accounts, assets and liabilities and any other products as may be assigned. •Continuously monitor utilization of credit facilities and investment avenues. Identify and resolve underutilization by contacting customers to determine the reasons and escalating service issues. •Manage the banking relationships for portfolios of high-net-worth customers which may include senior local political figures and well known business people •Conduct regular customer visits and motivate focused social events and individual entertainment to build long-term relationships. •Take accountability for the relationship with the Client, across all hierarchical levels, which incorporates integrating and coordinating all contacts between the Bank and the Client. •Manage own calling program including identifying names to call in a particular month and setting up meeting, obtain advise from Head of Affluent where required. •On a monthly basis, compile a report on calling programs for the month and personal sales progress against the targets as agree. Present the report to the Head of Affluent. Customer Experience •Monitor operational delivery of customer requirements, summaries systemic failures and raise to the Head of Affluent for further follow-up at EXCO level. •Log complaints and action general queries, track the resolution and respond to clients within a reasonable time. •Always provide quality and professional service and support to customers. (world class customer service). Compliance and Risk Management •Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team. •During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timeously. •Log all Risk and Loss events as a result of error or fraud highlighted in the department. Ensure that the issues are thoroughly investigated and closed or escalated as per policy. •Monitor compliance training undertaken by team members and ensure that they complete the required training within prescribed timelines. •Review the portfolio from a compliance perspective on a monthly basis and ensure that all documentation required for all clients including those related to KYC, AML and SANCTIONS are up to date. •Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level timelines or where there are unresolved KYC requirements, to management in Operations. •Check and approve each new account application and loan document. Business Management. •Drive customer engagement activities in branches •Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment. •Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make. •Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, and compliance and governance requirements. Create quarterly and monthly plans to ensure delivery for the year. •Conduct basic statistical analysis to track performance variances and determine the root causes of errors. Make recommendations for productivity or process enhancements to process owners. •Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement. Other duties •Carry out other duties as assigned by the Branch Manager. •Prepare various reports and business proposals for management approval Education and Experience Required: Bachelor’s degree in business administration or its equivalent 4 and above years of banking experience (preferably from Branch) Broad knowledge of banking practice (Product knowledge) and bank regulations Knowledge, Skills and competences required: Strong Customer Service management Communication skills verbal and written. Listening skills Relationship Management Financial Management and analytical skills Bank Products awareness Selling and negotiation skills Awareness of BOT Regulation Risk Management Credit risk Operation risk Market risk Qualifications Customer Excellence - Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication - Basic (Meets all of the requirements), Experience in a similar environment, Higher Diplomas - Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Relationship building (Meets some of the requirements and would need further development)
Juriste – Fiscaliste
Important Cabinet de Tax, Legal & Financial Advisory Services recrute un Juriste – Fiscaliste. Identité du poste Département Conseil Juridique & Fiscal Rattachement Directrice du Cabinet Lieu de travail Dakar, Sénégal Type de contrat CDI – Temps plein Rémunération Entre 400 000 F et 500 000 F selon profil et expérience Missions et responsabilités Conseil et expertise fiscale Assurer le conseil fiscal des clients du cabinet (entreprises, groupes, PME/PMI) Analyser les situations fiscales complexes et proposer des stratégies d’optimisation dans le respect du cadre légal Rédiger des notes de doctrine, mémorandums fiscaux et avis juridiques Assurer une veille législative, réglementaire et jurisprudentielle permanente en matière fiscale Accompagnement lors de procédures Représenter et assister les clients lors des contrôles fiscaux et des procédures de vérification Rédiger les réclamations contentieuses et mémoires en défense devant l’administration fiscale Suivre les procédures juridictionnelles fiscales et sociales (tribunal, cour d’appel) Accompagner les clients dans les procédures d’expropriation, restructurations ou cessions d’actifs Gestion de dossiers Assurer la gestion complète et le suivi rigoureux des dossiers clients Contribuer à la rédaction des propositions commerciales et offres de services du cabinet Participer à la formation et au mentoring des collaborateurs juniors Profil requis Master 2 / DESS en Droit Fiscal, Droit des Affaires ou discipline équivalente Minimum 3 ans d’expérience dans un cabinet d’expertise fiscale, comptable ou d’avocats Bonne maîtrise du droit fiscal sénégalais (CGI, Code des Douanes, COCC) Connaissance des conventions fiscales internationales et des règles OHADA Expérience avérée dans la gestion de contrôles fiscaux ou de contentieux Compétences techniques Maîtrise du Code Général des Impôts du Sénégal et de la réglementation OHADA Rédaction juridique de haut niveau (notes, mémoires, contrats) Analyse et interprétation de textes législatifs et réglementaires Maîtrise des outils bureautiques (Word, Excel) et de recherche juridique Capacité à mener des négociations avec l’administration fiscale Bonne maîtrise du français écrit et oral ; l’anglais juridique est un atout Qualités personnelles Rigueur intellectuelle et sens du détail Excellentes capacités d’analyse et de synthèse Sens de la confidentialité et de l’éthique professionnelle Aptitude à travailler en équipe et à gérer plusieurs dossiers simultanément Réactivité, autonomie et orientation résultats Très bonnes qualités relationnelles et de communication Comment postuler ? Envoyez votre CV et lettre de motivation. Les candidatures féminines sont vivement encouragées.
Senior Director of Sales at Four Seasons
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join us deep in the heart of the world’s most celebrated wildlife reserves, where the Big Five – the lion, the leopard, the buffalo, the elephant and the rhinoceros – run free on the endless, untamed landscape. Perched on a series of elevated platforms and walkways, our Lodge sits next to an animal watering hole, where you can watch a family of elephants stop for their morning drink. Nestled in the heart of Central Serengeti amid wide-open plains, our Lodge is just a 45-minute drive from the Seronera Airstrip, accessible by connecting flights from three main airports within Tanzania. This beautiful lodge opened under the Four Seasons Hotels and Resorts family in December 2012, and has 77 rooms including 12 suites and 5 villas, 3 stunning Food and Beverage venues, our unique Discovery Centre offering an interactive experience where you can learn about the wildlife, history and people of the Serengeti, Kijana Kids Club, a spa with 6 free-standing treatment pavilions offering bespoke rituals and treatments that celebrate Africa’s magic and mystique, fitness center and a dedicated team bringing your magical wildlife safaris experiences to life. This position will be based in Arusha Tanzania looking after both Four Seasons Serengeti Safari Lodge and Four Seasons The Westcliff Hotel. Develop and implement strategies to exceed financial results and drive market share, customer satisfaction and brand strength for the hotel. Develop and implement a sales strategy to effectively manage all the different sales segments and channels; utilize on-property sales resources and leverages property sales engines to deliver results. Deploy sales team against appropriate market segments. Strategically evaluates and makes decisions based on data. Identify changing market conditions and introduce appropriate changes in sales strategy Active participation in regular Forecast preparation, including catering Assist in the development of the annual commercial plan, ensure projects are executed for all market areas as stated in the hotel commercial plan with emphasis on increasing sales and profitability Support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment Demonstrate ability to optimize revenue performance through data‑driven strategy pricing and analysis. Proactively develops and maintains effective relationships with internal and external key stakeholder groups. Works with operations department heads to ensure sales strategies are aligned with the overall hotel plan. Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved. Conduct sales calls, prospecting calls, site inspections, and entertainment in the assigned Effectively manage communication with Four Seasons Sales Offices maintaining regular dialogue Translates strategy into specific business actions and individual accountabilities that achieve results Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment and associate satisfaction to enable business success. Assign clear accountability to team members, and monitor implementation to assure success and accountability for results Set annual goals to roles with sales incentive across segments, including catering