Field Officer

JOB RESPONSIBILITIES
Rent Collection & Arrears Management

Collect monthly rent from tenants.

Follow up on overdue payments and report defaulters.

Tenant & Property Management

Conduct routine property inspections and report maintenance needs.

Issue notices to tenants (e.g., rent reminders, warnings or notices to vacate).

Lock houses of defaulting tenants.

Move-In & Move-Out Management

Assist in tenant onboarding, ensuring they sign agreements and understand policies.

Conduct final house inspections when tenants vacate.

Oversee deposit refund processes and ensure move-out compliance.

Security & Compliance

Work closely with security teams to prevent illegal access to properties.

Enforce property policies and handle minor tenant disputes.

Reporting & Coordination

Provide daily reports on collections, tenant updates and property conditions.

Liaise with repair coordinators for maintenance work.

Work with the office team to streamline operations.

 KEY QUALIFICATIONS AND SKILLS

✔ Strong communication and negotiation skills.

✔ Ability to handle difficult tenants and enforce policies professionally.
✔ Good problem-solving and decision-making skills.
✔ Basic knowledge of real estate laws and rental policies is an added advantage.
✔ Physically fit and able to move between properties.

✔ Skilled in Motorbike riding
✔ Must be trustworthy, responsible and highly organized.