Your key responsibilities include:

Lead all daily warehouse operations across day and night shifts — from morning briefing to end-of-shift sign-off.
Manage and develop the shift Team Leaders to ensure they can run their sections independently.
Ensure every product is received, counted, stored, picked, and dispatched correctly — with zero tolerance for misdispatch or stock discrepancy.
Implement and enforce FIFO and FEFO procedures across all product categories, particularly near-expiry items.
Own and complete the warehouse SOP documentation — every procedure written, communicated, and followed.
Monitor stock accuracy, investigate variances, and resolve discrepancies within 48 hours of identification.
Manage logistics vehicle scheduling, loading plans, and dispatch accountability.
Coordinate closely with Procurement, Finance, and Sales to ensure the warehouse operation supports the commercial performance of the business.
Maintain a safe, clean, and organised warehouse floor — visible daily to the whole team.
Produce a daily operational report and present at the weekly senior team meeting.

What You Will Bring

Essential:

Minimum three (3) to five (5) years of warehouse management or supervisory experience in an FMCG, distribution, or logistics environment.
Demonstrated experience managing a warehouse team of ten or more people across shifts.
Strong working knowledge of warehouse operations — receiving, storage, picking, loading, dispatch, and stock control.
Experience designing or implementing warehouse SOPs and holding a team accountable to them.
Comfortable managing both day and night shift operations.
Strong understanding of FIFO/FEFO, inventory management, and stock accuracy disciplines.
Practical and hands-on — you lead from the floor, not from behind a desk.
Ghanaian market experience — understanding of FMCG distribution dynamics and the realities of operating in the Accra commercial environment.

Advantageous:

Experience using an ERP or warehouse management system (Odoo, SAP, or equivalent).
Experience managing a new warehouse facility opening or a major warehouse transition.
Exposure to multi-site or expanding operational environments.

Personal qualities we are looking for:

High operational discipline — you set the standard and hold the line.
Calm under pressure — warehouse operations move fast and problems arise daily.
A builder — you do not wait for systems to be in place. You create them.
A team developer — you make the people around you better.
Commercially aware — you understand that a well-run warehouse is a competitive advantage.

Location: Haatso, Accra, Ghana

Salary: Attractive

Warehouse Manager