Contracts Manager

The overall purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times. To ensure the posting of Security Officers at the Estate.

Minimum Requirements

• Grade 12 (Matric) Certificate of equivalent.

• PSIRA Grade A registered and accredited.
• No Criminal Record or any pending cases.
• Valid driver’s license and own reliable transport.
• Minimum 2 - 3 years’ Residential/Estate Security Experience.
• Staff Management experience essential.
• Computer literacy and strong Admin Skills.
• Must live in close proximity of Centurion.
• Incumbents should be prepared to work shifts and do site visits after hours.

Key Performance Areas: (not totally inclusive):

• Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.

• Ensuring the posting of Security Officers are done timeously.
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
• Auditing and verifying the access registers on a daily basis and generating exception reports.
• General management and supervision of security staff and ensuring all administrative queries are dealt with promptly.
• Managing all projects concerning new business and ensuring the smooth take over thereof.
• Ensuring that all HR related queries are dealt with promptly.
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
• Attend meetings with FSS Management and with the Client.

Other personality attributes:

• Be proactive and innovative.
• Strong Leadership Skills
• Must be assertive, honest, professional and reliable.

Core Competencies:

• Good communication skills both verbal and written
• Strong planning, organizational, administration skills is required.
• Good interpersonal and client liaison skills are required.
• Experience in investigation techniques and report writing.
• Willing and able to work extended/flexi hours if and when required.
• Ability to work under pressure and without supervision.

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful