Technical Specialist – ERP Platforms

ERP Environment Delivery & Support

• Install, configure, deploy, and support ERP environments across:

  • On‑premises

  • Hybrid

  • Cloud‑enabled models

• Work with multiple ERP solutions, including platforms similar in complexity and architecture to Epicor Kinetic

• Support environments for medium‑sized businesses and large multinational customers

• Manage ERP upgrades, patches, performance optimisation, and complex technical issues

• Act as a senior escalation point for ERP‑related technical challenges

ERP Platform & Deployment Knowledge

• Maintain a strong understanding of:

  • How different ERP platforms are deployed and supported

  • The differences between on‑premises, hybrid, and cloud ERP architectures

• Apply this understanding across a variety of customer environments

• Support ERP integration and technical enablement across platforms

Microsoft & Cloud Architecture

• Design, support, and maintain hybrid architectures using Microsoft Azure

• Manage and support ERP‑related application environments hosted via IIS

• Understand ERP application scaling, availability, and operational support models

Microsoft Dynamics Exposure

• Understand and support the deployment and management of:

  • Microsoft Dynamics 365 Business Central

• Maintain a working understanding of:

  • Dynamics 365 Finance & Supply Chain deployment concepts and architecture

Technical Leadership & Stakeholder Management

• Perform hands‑on technical work while also:

  • Assisting and guiding internal technical team members

  • Sharing best practices and technical knowledge

  • Coordinating and managing third‑party vendors and hosting providers

• Work closely with ERP consultants, developers, project managers, and customers

• Provide technical input into planning, estimation, and solution design

Security, Compliance & Governance

• Ensure ERP environments adhere to security and compliance best practices

• Oversee access controls, environment segregation, patching, and audit readiness

• Maintain technical documentation, standards, and operational procedures

Experience

• Minimum 5–8 years’ experience in a technical role supporting ERP or enterprise systems

• Proven experience working across:

  • On‑premises, hybrid, and cloud ERP environments

  • Customer‑facing, multi‑environment landscapes

• Experience managing or coordinating internal resources and third‑party providers

Technical Knowledge (Essential)

• Strong experience with ERP software platforms (vendor agnostic)

• Understanding of ERP deployments similar to Epicor Kinetic

• Microsoft Azure (hybrid architecture concepts)

• IIS

• Enterprise application deployment and operational support

• Strong understanding of security and compliance requirements

Qualifications & Certifications

• Appropriate tertiary qualification in IT, Computer Science, or a related field (preferred)

• Relevant certifications (Microsoft, Azure, ERP, infrastructure, or security) are advantageous