German Speaking Service Desk Agent
Offre plus disponible
Cette offre est fermée. Les candidatures ne sont plus acceptées.
Fermé · il y a 2 jours
Cette offre d'emploi est publiée par une plateforme externe.
| Localisation | Johannesburg, South Africa |
| Contrat | Temps plein |
| Modèle de travail | Hybride |
| Fermé | il y a 2 jours |
Are you a dynamic individual with a passion for communication and a knack for speaking fluent German?
As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact.
Requirements
-Speak, read and write German fluently
Duties:
-Receiving requests on the phone, by chat, by e-mail or requests sent online.
-Providing level 1 technical support to solve the requests sent from the customers.
-Assesses the complexity of the requests, of the impact and priorities and offers solutions for their resolution.
-Appropriate management and timely information on the results of the issues arisen depending on priority, impact, and SLA, offers level 1 technical support efficiently.
Location
-Sandton (hybrid)
To apply kindly send your updated CV and supporting documents to
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Localisation
À propos de l'entreprise
Jai Search Consultancy
Jai Search Consultancy is a South African recruitment agency specializing in con...
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