Installation Coordinator - Lesaka (Fintech)

🚀 We’re Hiring: Installation Coordinator – Lesaka Merchant Division (Hospitality), Nelspruit (Mpumalanga)

Lesaka Merchant Division (Hospitality) is looking for a highly organised and proactive Installation Coordinator to join our team in Nelspruit, Mpumalanga.

Reporting to the Area Manager – Mpumalanga, Eswatini & Mozambique, this role is critical in ensuring the smooth coordination of our installation lifecycle — from planning and readiness to execution and completion.

This is the perfect opportunity for a detail‑driven, solutions‑focused professional who thrives in a fast‑paced operational environment and enjoys bringing structure, coordination, and efficiency to complex processes.

💼 What You’ll Do

As an Installation Coordinator, your responsibilities will include:

✨ Installation Planning & Control
• Owning and managing the installation schedule across regions
• Ensuring all installations are planned, confirmed, and aligned with client readiness
• Proactively identifying risks (stock, travel, readiness) and resolving them ahead of time
• Coordinating cabling and technical requirements prior to installation

✨ Installation Readiness Management
• Verifying that all installations are fully prepared before dispatch, including:

• Stock availability and allocation
• POD alignment with quotes
• Client readiness confirmation
  • Acting as the central coordination point between Sales, Clients, and Technical Teams

✨ System & Data Accuracy
• Maintaining accurate and up‑to‑date records on Salesforce
• Managing POD documentation and submission to the central database
• Ensuring all installation data, schedules, and updates are correctly recorded

✨ Logistics & Resource Coordination
• Coordinating technician allocations based on priority and workload
• Arranging travel, accommodation, and S&T for technicians
• Ensuring optimal utilisation of technical resources across regions

✨ Stock & Asset Control
• Managing stock planning and availability for installations
• Overseeing issuing and receiving of stock
• Monitoring stock levels (new and refurbished) to prevent shortages
• Ensuring accurate monthly stock counts and reporting

✨ Communication & Stakeholder Management
• Maintaining clear and proactive communication with:

• Clients
• Sales teams
• Installation technicians
• Area Manager
  • Providing regular updates on installation progress, delays, and risks

✨ Operational Support & Continuous Improvement
• Identifying process gaps and improving coordination workflows
• Supporting standardisation of installation processes and controls
• Ensuring compliance with operational SOPs

✔️ Minimum Requirements

To be considered, you should have:

🔹 Experience in coordination, operations, or project administration (preferably in a technical or IT environment)
🔹 Strong organisational and planning skills
🔹 Experience working with systems such as Salesforce (advantageous)
🔹 Excellent communication and stakeholder management skills
🔹 Strong attention to detail and data accuracy
🔹 Ability to manage multiple priorities in a fast‑paced environment
🔹 Problem‑solving mindset with a proactive approach
🔹 Willingness to work extended hours when operationally required

🌟 Who We’re Looking For

Someone who is:

• Highly organised and detail‑oriented
• Proactive and solutions‑driven
• Comfortable coordinating across multiple teams
• Calm under pressure and deadline‑focused
• Strong in communication and follow‑through

Preference will be given in support of EE / AA measures.

📍 Working Conditions

• Monday – Friday, 08:00–17:00
• Occasional extended hours during peak installation periods
• Office‑based role with regular coordination across regions

📊 Key Result Areas (KRAs)

Installation Execution
• Installations delivered on time with minimal delays

Installation Readiness
• All installations fully prepared prior to scheduled start

System Accuracy
• Salesforce, PODs, and installation data consistently accurate and up to date

Resource Efficiency
• Effective technician scheduling with minimal downtime and travel inefficiencies

Stock Control
• Accurate stock management with minimal variance and zero shortages

Communication Effectiveness
• Clear, proactive communication across all stakeholders

Process Improvement
• Continuous optimisation of coordination processes to improve efficiency

🔗 Ready to Join Lesaka Merchant Division (Hospitality)?

🔥 Take the next step in your operations career — apply now!

If you’re a highly organised professional who thrives on coordination, planning, and delivering results, we’d love to hear from you.

Don’t miss this opportunity — submit your application today or share it with someone who would be a perfect fit!

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