Receptionist

Responsibilities:

• Welcome and attend to visitors, clients, and guests in a professional and courteous manner.
• Manage the front desk and maintain a clean, organised, and professional reception area at all times.
• Handle incoming calls, emails, and other correspondence, directing inquiries to the appropriate departments or personnel.
• Receive, record, and distribute mail, packages, and deliveries appropriately.
• Schedule appointments and meetings where necessary and assist with meeting room coordination.
• Maintain visitor logs and ensure proper access control procedures are followed.
• Provide administrative and clerical support, including filing, documentation, data entry, and record keeping.
• Monitor office supplies for the reception area and request replenishment when required.
• Assist in coordinating travel arrangements, dispatch activities, and other administrative tasks when assigned.
• Handle customer and visitor inquiries professionally and escalate issues where necessary.
• Support management and other departments with assigned administrative duties.

Requirements:

• A minimum of an HND in any relevant discipline.
• Previous experience in a receptionist, customer service, or administrative role is an added advantage.
• Excellent spoken and written English communication skills.
• Must be well-presented, professional, and customer-focused.
• Good interpersonal and organisational skills.
• Proficiency in Microsoft Office applications, especially Word and Excel.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong telephone etiquette and communication skills.

Key Competencies:

• Communication and interpersonal skills
• Customer service orientation
• Professional appearance and conduct
• Organizational and multitasking abilities
• Attention to detail
• Time management
• Problem-solving skills
• Administrative support skills
• Ability to work independently and within a team

Remuneration: NGN 180,000 – 250,000