Luxury Travel Consultant

Overview An established inbound luxury Destination Management Company (DMC) is expanding its presence in Cape Town and is seeking an experienced Senior Luxury Inbound Travel Consultant. This hire is driven by team growth, recent resignations, and regi...

Role Purpose

To design, quote, and manage high-end, tailor-made travel itineraries across Southern Africa, with additional exposure to East Africa preferred. The role involves end-to-end tour management, ensuring seamless delivery of exceptional client experiences.

Key Responsibilities

• Plan, design, and quote bespoke luxury itineraries across Southern and East Africa
• Manage the full lifecycle of bookings from quotation through to post-travel closure
• Book and coordinate all travel services including accommodation, transfers, and activities
• Ensure all itineraries run smoothly and deliver a high-end client experience
• Maintain strong relationships with suppliers, including luxury lodges and service providers
• Handle client queries and resolve issues efficiently, including after-hours support while clients are travelling
• Reconfirm all services prior to travel
• Prepare detailed and accurate travel documentation
• Coordinate invoicing and payments with the accounts team
• Maintain accurate and up-to-date tour administration