Agent Onboarding Representative FR

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

Roles & responsibilities

The Agent Onboarding Representative ensures that we meet our regulatory obligations in France regarding the identification of our partner agents, as well as other compliance‑related duties, including:

• Ensuring the completeness of onboarding files for new partner agents
• Reviewing and assessing the compliance of agent files (due diligence and controls) and conducting KYC, AML/CFT, and reputational risk assessments
• Managing the full lifecycle of agents (onboarding, monitoring and amendments, offboarding)
• Carrying out customer protection duties: monitoring and handling customer complaints, checking mandatory disclosures
• Overseeing personal data protection activities
• Delivering AML/CFT awareness training to all employees via an e‑learning platform
• Monitoring and tracking training completed by agents
• Ensuring adherence to internal procedures and contributing to regulatory monitoring

Position requirements

We are ideally looking for a candidate with a Bachelor or Master degree in Compliance, Law, Banking, or Finance, who has prior experience in compliance or risk analysis (credit risk, operational risk, etc.). Detail‑oriented and rigorous, the candidate must demonstrate strong analytical skills and a collaborative mindset, and be able to articulate arguments to support decisions.

A solid command of