Customer Service Representative

Responsibilities:

• Respond to customer enquiries through calls, messages, and other communication channels.
• Provide accurate information about the organisation's products and services.
• Handle customer complaints and resolve issues professionally.
• Follow up with customers to ensure their concerns are properly addressed.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the appropriate team when necessary.
• Support other customer service activities as required.

Requirements:

• A minimum of an SSCE
• Good spoken and written English.
• Basic mathematical skills.
• Computer literate.
• Good communication and interpersonal skills.
• Must demonstrate a high level of integrity and professionalism.
• Must be willing to work around Agric, Ogolonto, Isawo, or Ikorodu Garage.

Remuneration: NGN 80,000 Monthly