Medical Receptionist / Administration

· Diary management : booking/ rescheduling of patient bookings

· Answering incoming calls – bookings/enquiries

· Cash and credit card payment and receipting.

· Billing knowledge – experience with GOODX would be favourable

· Stock control and ordering of stock.

· Creating patient files.

· Checking medical aid benefits (when it comes to hearing aids)

· Ensure the reception area is tidy and presentable.

· Liaise with couriers for collections and deliveries. Preparing of parcels and waybills.

· Maintain confidentiality of all staff members and patients (multi-disciplinary practice) – but will only report to Audiologist

· Assist in any marketing initiatives or requirements.

· Assist in medical aid claims.

· Provide monthly statistics / reports