Job Summary:

Must have a Diploma / Other Certificate in Tours & Travel from a recognized institution is mandatory

RESPONSIBILITIES

● Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service

● Must possess knowledge of different inbound and outbound destinations

● Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing

● Design flexible tour packages, excursions, safaris, and other related services in regards to tours to meet the needs of different clients

● Manage customer inquiries and aim to exceed their expectations

● Evaluate and recommend tours and travel costing that are competitive in the industry

● Explore and identify new business opportunities in a competitive and rapidly changing industry

● Ensure client quotations are followed up for sales conversion

● Research and constantly source for interesting product packages to meet consumer demands

● Write & translate itineraries. Brief clients before a trip to ensure smooth travel

● Liaise with hotels and airlines for group bookings

● Liaise with tour operators/partners in other destinations

● Social Media Marketing duties

QUALIFICATIONS

● Minimum KCSE Grade : B - (B minus)

● Bachelor’s or Diploma Degree or Diploma in Tourism, Travel, Hospitality or any related discipline from a reputable university

● Minimum of 1-year experience in a travel or tour agency

● Experience in liaising with international travel agents/partners

● Excellent planning and organizational skills

● Self – motivated, Confident and outgoing personality

● Ability to multi-task and get things done to completion

● A Team player with good interpersonal and communication skills

● Excellent networking and prospecting skills

Travel/Tour Consultant