Virtual Assistant

Responsibilities:

Outbound Calling & Sales Support:

• Make outbound cold calls to prospective clients
  
• Present services professionally using the provided scripts
  
• Identify interested prospects and book qualified appointments
  
• Handle objections professionally and confidently
  
• Represent the company in a professional manner at all times
  

CRM & Reporting:

• Update call records and outcomes accurately
• Maintain proper documentation of leads and appointments
  
• Submit daily and weekly performance reports
  
• Ensure proper follow-up scheduling where necessary
  

Performance Management:

• Meet daily call activity targets
• Achieve appointment setting targets
  
• Maintain high communication quality standards
  
• Participate in coaching and improvement sessions

Requirements:

• Minimum of 2 years experience in: call centre, customer service skills, telemarketing, telesales or receptionist
• Excellent spoken and written English
• Strong communication and persuasion skills
• Confidence speaking on the phone
• Strong listening skills
• Good organizational ability
• Ability to work independently in a remote environment
• Target-driven and resilient personality
• Professional attitude and reliability
• Mandatory Work Tools & Environment

Applicants Must Have:

• Personal laptop (minimum 8GB RAM)
  
• Smartphone
  
• Reliable high-speed internet
  
• Internet router
  
• Quiet home office/workspace
  
• Stable electricity supply (backup power is an advantage)

This Role Is Ideal for Candidates Who:

• Have call centre or telesales experience
  
• Speak English fluently
  
• Are comfortable making cold calls
  
• Want stable remote work
  
• Are motivated by performance incentives
• Able to use MS Outlook, Word Excel to a professional standard , also Zoom/ Teams/ Google Meet

Benefits:

• Data Allowance: NGN 25,000 monthly
  
• Power/Fuel Allowance: NGN 30,000 monthly
  
• Commission: NGN 10,000 per appointment set above target
  
• Work-from-home opportunity
  
• Paid training
  
• Monthly salary payment
  
• Performance-based incentives
  
• Opportunity to work with a UK company
  
• Career growth opportunity within virtual support services
  
• Training Provided
  
• Full onboarding training
  
• Call scripts and sales guidance
  
• Performance coaching
  
• Ongoing support

Remuneration: NGN 174,000 monthly