Technical Sales Agent

Responsibilities:

Awareness & Consideration:

• Conduct methodical targeting of streets and households through campaigns.
• Empower families to compare current methods with Safi’s economy and safety.

Request & Onboarding:

• Manage enrolment end-to-end: KYC data collection, bank account setup, and PropCo training.
• Ensure seamless mobile app adoption.

Installation & Craftsmanship:

• Conduct pre-installation home inspections. Configure, install, and commission Kibo smart meters and 12.5kg LPG cylinders with technical precision.

Service & Monitoring:

• Perform post-installation audits and continuous engagement.
• Administer user surveys, award loyalty points, and prevent 'fuel stacking'.

Requirements:

• You must be comfortable with numbers and have the ability to explain them.
• Agile learner capable of mastering Kibo software/hardware architecture.
• Passion for safe configuration and installation of smart meters.
• Proficiency in mobile apps for onboarding and billing.
• High integrity, kindness, and a genuine desire to serve communities.
• Ability to interact effectively with clients, addressing needs and building trust.
• Commitment to delivering excellent service and ensuring customer satisfaction.
• Capable of explaining technical solutions clearly to non-technical audiences.

Location: Surelere, Lagos