Game Ranger & Lodge Manager Couple Position

Duties & Responsibilities:Her:Guests Services:Coordinate reservations, check-ins, and check-outs efficiently.Foster a welcoming and friendly environment, ensuring guests feel comfortable and well taken care ofduring their stayEnsure high levels of customer satisfaction by consistently providing excellent service and addressing guestsconcerns or complaints.Arranging Bush delights, special occasions, special holidays etc.Staff Management:Supervise lodge staff members.Create work schedules, assign tasks, and monitor staff performance to maintain high standards of service.Arrange leave applications, gate passes, staff visitors.Demonstrate the highest level of service excellence and professionalism as a role model for other staffmembers Lead by ExampleFinancial Management:Site inspections:Meeting, greeting and hosting of all agents.OrientationAdministrative Duties:Overseeing of administrative duties.Ensuring all financial data is correct and in order.Monitor financial transactionsLodge:Ensure high levels of standards are kept at all timesOrdering and management of stock, consumables and all the assets of the lodge.Him:FGASA Level 2 Full Trails GuideDaily Game drives and Bush walksHosting of guestsGardens, property maintenance and upkeepBasic Vehicle maintenance skillsAll relevant maintenance to the property