Senior IT Technician

Abattoir based in Springs is looking for a highly capable, hands-on Senior IT Technician / Systems Coordinator to join our team. This is not a typical desktop support role. We are looking for a dynamic individual who can take ownership of the IT environment across both our abattoir and farming operations and become a key operational and technical resource within the business reporting to the CIO.This position requires someone who is technically strong, operationally minded, willing to work in demanding environments, and capable of solving problems independently. The successful candidate will be expected to handle approximately 70% of issues internally and coordinate effectively with external service providers where required.Key ResponsibilitiesManage and operate the internal IT helpdesk functionAct as first responder for IT, systems, and technology-related issuesDiagnose and resolve hardware, software, networking, reporting, and operational system issuesCoordinate and manage escalations to third-party service providers where requiredSupport and maintain Microsoft Office, Outlook, Excel, and Windows environmentsAssist users with advanced Excel formulas, spreadsheets, and reporting requirementsDevelop and maintain SQL queries, reports, and stored proceduresConnect SQL data and stored procedures to Excel and Power BI dashboards for dynamic reportingAssist with implementation of new systems, technologies, workflows, and integrationsWork closely with ERP, MES, and operational systemsUnderstand and document business logic, workflows, and system requirements for programmers and developersCoordinate with external programmers and consultants regarding integrations, APIs, SDKs, and development requirementsAssist in managing and supporting:Sage Evolution ERPMES systems such as Innova/AxinFeedlot systems such as GigalotSupport networking infrastructure and perform emergency repairs where requiredAssist with maintenance and troubleshooting of:Scales and weighing systemsLabel ...