Customer Service Representative
This job is published by an external platform.
| Location | Kenya, Kenya |
| Contract | Full time |
| Closing | in about 2 months |
Key Responsibilities
- Handle incoming and outgoing customer calls professionally
- Assist customers with inquiries on balances, payments, and account status
- Maintain accurate and up-to-date billing records
- Follow up on outstanding payments and carry out collection activities
- Monitor customer accounts for delays or irregularities
- Investigate and resolve billing and payment discrepancies
Qualifications & Requirements
- Bachelor’s degree in Business, Customer Service, or a related field
- Previous experience in customer service or collections is an added advantage What’s on offer
- Growth Opportunities: Be part of a growing company with opportunities for career development and skill advancement
- Supportive Work Environment: Work in a collaborative and professional team that values respect and teamwork
- Learning & Development: Gain hands-on experience in sales, customer service, and account management
- Performance-Driven Culture: We recognize and reward hard work, dedication, and results
- Impactful Role: Play a key role in improving customer experience and driving business success
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Location
About the company
C
Chanteq Limited