Operations Manager (Strategic Lead)

Responsibilities:

Probationary Phase & Authority Growth

• To ensure a seamless transition, this role includes a 90-Day Operational Integration Period:
• Phase 1 (Month 1): Focus on mastering the Ultimate POS Premium ERP and understanding the hub-to-store logistics flow.
• Phase 2 (Month 2-3): Gradual handover of delegated authority including the independent approval of routine expenses up to a pre-set threshold.
• Full Integration: Upon successful completion of the 90 days, the manager will gain full access to the KPI
• Bonus Structure and independent operational decision-making power with full authority over staff performance, shift rotations, and disciplinary matters.
• Performance-Based Bonus Structure (Post-Probation)
• We are looking for a partner in growth. Once fully integrated, you will be eligible for quarterly bonuses tied to:
• Revenue Growth (40% Weight): Bonus tied to hitting monthly sales targets across both Delkor and Fiberk channels.
• Operational Efficiency (30% Weight): Rewards for reducing order lead times and optimizing fuel/logistics
• costs.
• Order & Inventory Accuracy (20% Weight): Targets for maintaining zero discrepancies between physical stock and the Ultimate POS Premium ERP records.
• Founder Relief Metric (10% Weight): A qualitative assessment based on your ability to resolve 90%of operational issues without founder intervention
• Operational Commitment & Availability: This is a high-volume operations leadership role that demands a commitment to the full business cycle
• Availability Beyond Closing: Your workday concludes once all field agents are accounted for, the store is reconciled, and the hub is secured.
• 7-Day Business Engagement: Consistent oversight beyond the typical 5-day week is required to ensure weekend operations run at 100% capacity.

Qualifications

• Experience: 5years in senior operations or general management within logistics or retail.
• Technical: Strong proficiency in automated ERP systems.
• Credentials: Degree in Business, Logistics, or Management
• Mindset: A proactive leader who thrives when given autonomy and high responsibility.

Location: Operations Hub – Ashale Botwe-Agorwu Down (Adjacent St. Francis of Assisi Church)

Salary: GHS 6,000.00 – GHS 10,000.00 (Negotiable)