Claims administrator

We are seeking a detail-oriented and highly organised Claims Administrator to join our client's dynamic team in the long-term insurance sector. This role focuses on managing and processing claims within Employer/Employee benefits, including gap cover...

Experience:

• Minimum of 4years within a financial services industry.
• Must have a thorough track record of being in a highly administrative role.
• Extremely client/service orientated.

Skills/Qualifications/Educational requirements:

• Excellent written and verbal communication skills.
• Strong analytical skills.
• Very strong attention to detail.
• Must be resourceful and pro-active.
• Excellent time management and prioritisation abilities.
• Strong Microsoft Office skills i.e., Excel skills to be of an Intermediate-Advanced level.
• Matric qualification is a mandatory requirement.
• Tertiary qualification i.e., bachelor’s degree and/or National Diploma in business administration (highly beneficial).
• Ideally RE (5).

Competencies:

• Accountability.
• Communication.
• Relationship building.
• Cross functional awareness.
• Organisational awareness.
• Negotiation, conflict management and resolution.
• Problem solving and results orientation.
• Planning, organising and co-ordinating.
• Political astuteness (“art of getting things done”).
• Collaborative working /teamwork.
• Risk management.
• Stress management.
• Service delivery innovation.
• Stakeholder relations.
• Legislation and policy implementation.

Technical Knowledge and Skills:

• Profida.
• Sharepoint.
• Arctitan.
• Microsoft Outlook.
• Cybersecurity Awareness.
• Short/Long Term Insurance Act.
• Protection of Personal Information Act (POPIA).
• Treat Customers Fairly (TCF) principles.
• Class of Business: Commercial Lines.

Attributes:

• Analytical skills – detail oriented.
• Time management skills.
• Organisational skills.
• Interpersonal skills.
• Effective communication skills.
• Team player.
• Honesty and integrity.
• Multi-tasking ability.

Kindly note that should you not receive feedback within two weeks of your application, please consider it as unsuccessful.