German Speaking Service Desk Agent
Offer no longer available
This job posting is closed. Applications are no longer accepted.
Closed · 2 days ago
This job is published by an external platform.
| Location | Johannesburg, South Africa |
| Contract | Full time |
| Work Model | Hybrid |
| Closed | 2 days ago |
Are you a dynamic individual with a passion for communication and a knack for speaking fluent German?
As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact.
Requirements
-Speak, read and write German fluently
Duties:
-Receiving requests on the phone, by chat, by e-mail or requests sent online.
-Providing level 1 technical support to solve the requests sent from the customers.
-Assesses the complexity of the requests, of the impact and priorities and offers solutions for their resolution.
-Appropriate management and timely information on the results of the issues arisen depending on priority, impact, and SLA, offers level 1 technical support efficiently.
Location
-Sandton (hybrid)
To apply kindly send your updated CV and supporting documents to
Discover Your Match Score
Download the Edomatch app to see your personalized compatibility score with this position
Location
About the company
Jai Search Consultancy
Jai Search Consultancy is a South African recruitment agency specializing in con...
This link will take you to an external website:
https://jai.co.zaContinue