Office Support Personnel – Technical Department

Key Responsibilities

• Client Support — Receive, log, and follow up on service‑related client requests
• Scheduling Assistance — Support planning and coordination of technical service activities
• Documentation & Records — Generate and maintain departmental documentation, service logs, and internal records
• Reporting — Prepare routine internal reports and follow‑up summaries
• Administrative Support — Provide general office and departmental support
• Sales Support — Assist in preparing offers, following up on leads, and supporting sales‑related activities as required
• Field Coordination — Undertake occasional field visits as required, including travel within Kenya and across the region

 

Qualifications

• Diploma or Degree in Business Administration, Customer Service, Operations, or related field
• Strong communication and coordination skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Experience in customer service, coordination, sales support, or administrative roles is an added advantage

 

Key Competencies

• Excellent organizational and multitasking ability
• Strong attention to detail
• Professional communication skills
• Ability to work under minimal supervision
• High reliability and follow‑through discipline

 

Work Environment

This is a full‑time, office‑based role with occasional field visits within the region as required.

 

Applications will be reviewed on a rolling basis.