Administrator: Dealer Warranty (Ford Diep River)

Overview:
We are seeking a detail-oriented and organized individual to join our team as a Warranty Clerk. The ideal candidate will be responsible for processing warranty claims and ensuring that all warranty-related issues are resolved in a timely and efficient manner. This position requires excellent communication skills, the ability to multitask, and a strong attention to detail.
Qualifications:
- Matric Certificate (Grade12)
- 2-3 Years experience in a similar role in the automotive industry
- Knowledge of warranty policies and procedures
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to prioritize and multitask in a fast-paced environment
- Proficient in Microsoft Office applications
Responsibilities:
- Process warranty claims and documentation accurately and efficiently
- Communicate with customers and vendors regarding warranty-related issues
- Maintain warranty records and documentation
- Follow up with customers and vendors to ensure timely resolution of warranty claims
- Assist in investigating and resolving warranty disputes
- Provide support to the warranty department as needed
If you meet the qualifications and are interested in joining our team as a Warranty Clerk, please submit your resume and cover letter for consideration. We look forward to hearing from you.