Job Description:

To coordinate, plan and deliver daily team tasks in the repairs, servicing and support services function through the execution of pre-defined objectives as per agreed OEM standard operating procedures.

Specific Role and Responsibilities:

Ensure an optimal productive and an efficient team
Ensure quality workmanship delivered to customers
Communicate technical information, challenges and decisions to customers
Ensure engaged workshop staff
Development of employees and ensure required certification is in for the specific tasks
Responsible for Health and Safety
Admin functions - check Job cards etc
Manage workshop assets
Plan and gear workshop team according to available hours daily
Assist technicians with diagnostic problems
Test drive vehicles
Supervise technical staff
Communicate with customers and technical matters
Oversee teamwork between Service Advisors, Booking clerk and Technicians
Maintenance of hand tools
Quality workmanship is rendered by technicians
Manage apprentices
Oversee correctness of job cards, clocking hours etc
Manage work in progress

Qualifications and Experience:

Skills and Personal Attributes:

Workshop Foreman Kia South Africa (Pty) Ltd - IMFRG Nelspruit