Depot Supervisor: Operations

An opportunity exists for interested and qualified candidates to apply for the mentioned position at Namib Mills (Pty) Ltd., Ondangwa.
PRIMARY PURPOSE OF THE POSITION
The Depot Supervisor: Operations is responsible for the day-to-day operational execution and control of depot activities, ensuring efficient loading, warehousing, fleet handling, stock integrity and staff supervision. The role acts as the operational anchor between shop-floor execution and depot management, supporting the Depot Manager in achieving service excellence, stock accuracy, safety compliance and cost control, in alignment with Distribution Manager strategies and Namib Mills standards.
KEY FUNCTIONS AND RESPONSIBILITIES:
1. Depot Operational Management
- Plan, organise and supervise daily loading and dispatch operations to customers.
- Ensure all loads are prepared, dispatched and documented accurately and timeously.
- Support route planning and load optimisation initiatives issued by the Depot Manager.
- Ensure depot operational continuity during Depot Manager absence, as instructed.
- Execute daily operational priorities aligned to depot KPIs.
2. Stock and Warehouse Control
- Ensure safe, orderly and compliant storage of all products.
- Enforce FIFO, batch control and stock rotation procedures.
- Perform daily stock checks, weekly spot checks and support monthly stock counts.
- Investigate stock variances and report findings to the Depot Manager.
- Communicate out-of-stock risks proactively.
- Control returned goods, damages and claims according to procedures.
- Manage pallet (CHEP / equivalent) control and reconciliations.
- Protect inventory against shrinkage, damage and loss.
3. Supervision and Workforce Control
- Supervise and allocate work to Drivers, Forklift Drivers and General Workers.
- Ensure adherence to work instructions, SOPs and company policies.
- Monitor productivity and attendance of operational staff.
- Support performance management, coaching and on-the-job training.
- Enforce discipline in line with HR policies and escalate issues when required.
- Promote teamwork, accountability and operational discipline.
4. Fleet and Asset Management
- Supervise loading security and protection against damage and weather.
- Ensure fleet and forklifts and loading equipment are clean, functional and maintained.
- Monitor vehicle key control, logbooks and licence renewals.
- Conduct basic daily inspections of vehicles and material handling equipment.
- Report breakdowns, accidents or risks immediately.
- Support fleet utilisation and fuel discipline initiatives.
5. Financial and Administrative Control
- Ensure accurate completion of loading sheets, delivery notes and transport documents.
- Control submission of PODs and required documentation timeously including Credit note processing.
- Perform administrative duties accurately and within required timelines.
- Maintain records related to stock movements, damages, returns and equipment.
6. Health, Safety, Hygiene & Compliance
- Enforce housekeeping, hygiene and pest control standards.
- Ensure compliance with Health & Safety legislation and company standards.
- Promote safe work practices and near-miss reporting.
- Support ISO / FSSC requirements and audit readiness.
- Maintain a clean, safe and orderly depot environment.
7. Continuous Improvement & Support to Management
- Identify operational inefficiencies and propose improvement actions.
- Support implementation of system, process or layout improvements.
- Participate in operational meetings and feedback sessions.
- Execute management instructions aligned to depot and distribution strategies.
MINIMUM QUALIFICATION AND EXPERIENCE:
- Grade 12 (NQF 4) with 5 years’ experience in warehouse / stock control at supervisory level.
OR
- Relevant Higher Certificate (NQF 5) with 3 years’ supervisory experience in FMCG warehousing or distribution.
- Proven experience in dispatch, loading and stock control environments.
- Supervisory experience of Drivers, Forklift Operators and General Workers.
- Exposure to fleet, pallet and warehouse equipment control.
OTHER
- Valid driver's license.
- Computer literate (MS Word, Excel, Outlook).
- Working knowledge of ERP / stock control systems.
- Valid driver's license.
- Proficient in English.
- Namibian Citizenship.