Quality Coordinator (German)
This job is published by an external platform.
| Location | Kenya, Kenya |
| Contract | Full time |
| Closing | in 16 days |
About the role: We are looking for a highly skilled Quality Coordinator to support the development of advanced AI tools for product attribution, classification and other purposes. This project focuses on creating a rich and diverse dataset of written German text, annotated and corrected by humans.
Responsibilities: ● Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines. ● Document and share feedback with the individual labelers ● Identify trends and insights in quality performance, and effectively mitigate quality performance issues. ● Communicate quality trends, instructions and edge cases to the delivery manager who calibrates with the customer on instructions and edge cases. ● Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions. ● Apply knowledge of the Consumer Packaged Goods domain to accurately classify and/or describe products. ● Collaborate with cross-functional teams to update labeling workflows and improve quality. ● Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives. ● Generate responses with intentional but realistic grammar, spelling, and structural errors. ● Conduct calibration sessions to align QA standards across teams and help train new reviewers or analysts. ● Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment. ● Ensure that documentation is up to date.
Qualifications: ● English as a second language - minimum C1 English proficiency required. ● C2 level of German ● Ability to follow linguistic and situational writing prompts. ● Excellent written communication and coordination skills ● 2 years working experience in a corporate/ business environment. ● Prior experience in at least one of the following: ○ Linguistic QA ○ Data annotation for NLP/AI projects ○ ESL/EFL teaching, editing, or copyediting ● Keen eye for detail -spotting subtle grammar and structure issues others miss. ● Comfortable reviewing and providing feedback on structured data. ● Ability to give actionable and constructive feedback to annotators. ● Experience with creating and tracking timelines, milestones, and status reports is a plus.
Preferred Qualifications: ● C1 or C2 level English proficiency. ● Familiarity with error tagging systems is a big plus. ● Experience in CPG industry/workflows, or other relevant knowledge of retail products.
Responsibilities: ● Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines. ● Document and share feedback with the individual labelers ● Identify trends and insights in quality performance, and effectively mitigate quality performance issues. ● Communicate quality trends, instructions and edge cases to the delivery manager who calibrates with the customer on instructions and edge cases. ● Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions. ● Apply knowledge of the Consumer Packaged Goods domain to accurately classify and/or describe products. ● Collaborate with cross-functional teams to update labeling workflows and improve quality. ● Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives. ● Generate responses with intentional but realistic grammar, spelling, and structural errors. ● Conduct calibration sessions to align QA standards across teams and help train new reviewers or analysts. ● Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment. ● Ensure that documentation is up to date.
Qualifications: ● English as a second language - minimum C1 English proficiency required. ● C2 level of German ● Ability to follow linguistic and situational writing prompts. ● Excellent written communication and coordination skills ● 2 years working experience in a corporate/ business environment. ● Prior experience in at least one of the following: ○ Linguistic QA ○ Data annotation for NLP/AI projects ○ ESL/EFL teaching, editing, or copyediting ● Keen eye for detail -spotting subtle grammar and structure issues others miss. ● Comfortable reviewing and providing feedback on structured data. ● Ability to give actionable and constructive feedback to annotators. ● Experience with creating and tracking timelines, milestones, and status reports is a plus.
Preferred Qualifications: ● C1 or C2 level English proficiency. ● Familiarity with error tagging systems is a big plus. ● Experience in CPG industry/workflows, or other relevant knowledge of retail products.
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SAMA SOURCE KENYA EPZ LIMITED