Sales Coordinator

Reports To: Team Lead Department

Consumer Technology

Location: All branches

Key Responsibilities

• Conduct daily visits to stores to monitor sales, stock levels, pricing, and execution.
• Ensure high merchandising standards across all branches.
• Supervise merchandisers to maintain accurate stock records and verification.
• Monitor and resolve stock-outs and overstock situations.
• Submit daily branch visit reports and follow up on stock variances.
• Coordinate with branch managers to resolve operational issues independently.
• Ensure timely execution and visibility of promotions and price changes. 
• Support invoice follow-ups and ensure proper planning of stock takes and leave schedules.
• Develop initiatives to drive and maximize sales performance.
• Prepare and submit weekly reports.
• Conduct weekly stock checks for online platforms at key branches.
• Manage the end-to-end warranty process, ensuring only valid claims are processed.
• Maintain and track a pipeline report for all warranty cases. 
• Prepare monthly pricing comparison reports (branch vs. company pricing).
• Conduct weekly competitor price analysis and provide insights.
• Ensure timely and accurate submission of all reports.
• Manage consignment accounts and achieve monthly sales targets.
• Presenting, promoting and selling products & services using solid arguments to existing and prospective customers.
• Overseeing the team of sales representatives at all dedicated branches
• Meeting or exceeding sales targets and outcomes within schedule
• Providing help to determine pricing schedules for offers and promotions.
• Supplying management with reports on customer needs, problems, interests, competitive activities and potentiality for new products and services.

Key Relationships Customers of this Position

• External – Customers, Suppliers
• Internal – All company employees 

Knowledge, Skills and Experience required for this Role

• Bachelor’s degree in business management, Sales and Marketing or any other field.
• At least 1 year’s work experience in Sales.
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service. 
• Excellent written and verbal communication skills. 
• Good interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. 
• Ability to work comfortably in a fast-paced environment.
• Excellent analytical and problem-solving skills to identify sales trends.