Business Analyst (Digital Impact Manager)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

In West and Central Africa Region (WCAR), this work is grounded in supporting country offices and governments to deliver inclusive, child‑centered digital solutions in some of the most complex contexts in close coordination/collaboration with other digital impact partners. Our mission is to strengthen UNICEF’s digital impact by promoting equitable access to information and services, empowering communities to drive lasting change for children, and contributing to a more inclusive and sustainable world for every child, everywhere.

How can you make a difference

The Digital Impact Manager (Level 4) reports to the WCAR Regional Chief of Digital Impact, with a second reporting line to the Chief of Digital Center of Excellence (DCoE), in Nairobi.

Based on the established policies, guidelines and service level agreements (SLAs), the purpose of the incumbent role is to exercise a large scope of ICT functional accountability and internally manage complex ICT systems and operations and externally enhance collaboration and capacity building; improve the delivery of results and knowledge management; build business relationships and foster innovation.

Summary of the key functions, accountabilities and related duties or tasks include:

• Manage the ICT function and provide technical and operational support,
• Enhance governance, collaboration, build internal and external relationships and capacity;
• Improve results delivery;
• Foster innovation.

If you would like to know more about this position, please review the complete Job Description here: Download File JD_Business Analyst (Digital Impact Manager)

To qualify as an advocate for every child you will have…

Minimum requirements

• Education: An advanced university degree is required in computer science, software engineering, information technology management, business administration, or another relevant technical field.
• Work Experience: A minimum of eight years of professional experience in information technology management and business operations in a large international organization and/or corporation is required.
• Skills: Proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analysis, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming
• Language Requirements: Fluency in
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