Field Service Technician

Our client is in need of a Field Service Technician (Millwright/Artisan/Electronic) who will be responsible for responding to Customer Breakdowns and provide Technical and Maintenance Support at Customer Sites within the FMCG, Beverage and Pharmaceutical industry. The successful person will be responsible for Installing, Maintaining, and Repairing equipment out in the field as well as in the workshop and provide Technical Training when and where needed.
Key Responsibilities:
Providing Customer Support on equipment where needed.
Doing all Repairs and Maintenance tasks as well as Validations and Calibrations on Equipment both on-site and at the workshop.
Produce detailed Service Reports and Findings.
Provide a high level of Customer Service, responding to customers’ needs and workingto satisfy customer expectations.
Be able work overtime hours if and when needed.
Excellent Customers Service and Communication Skills (orally and written) with an eye on detail.
Proven ability to work well under pressure and demonstrated ability to use own initiative.
Produce timely and detailed service reports